1997 Ford Probe Owner Guide 1st Printing - Page 248

If you are away from home when your vehicle needs to be serviced, or if you need more help than the dealer gave you, contact the Ford Customer Assistance Center to find an authorized dealership that may be able to help. To process your request, the Ford Customer Assistance Center needs the following information: u your telephone number (both business and home) u the name of the dealer and the city where the dealership is located u the year and make of your vehicle u the date purchased u the current mileage on your vehicle u your Vehicle Identification Number (VIN) If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board. A warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling 247