2011 Ford Flex Owner Guide 2nd Printing - Page 289

Roadside Emergencies Canadian customers refer to your Warranty Guide or visit our website at www.ford.ca for information on: Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Warranty Guide in the glove compartment. U.S. Ford and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford and Lincoln vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Canadian customers who need to obtain reimbursement information, call 1-800-665-2006 or visit our website at www.ford.ca. HAZARD FLASHER CONTROL The hazard flasher control is located on the instrument panel by the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. • Press the flasher control and all front and rear direction signals will flash. • Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery. FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. 289 2011 Flex (471) Owners Guide, 2nd Printing USA (fus)