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2011 Ford Flex Owner Guide 2nd Printing - Page 3

2011 Ford Flex Manual

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Table of Contents Customer Assistance Reporting safety defects (U.S. only) Reporting safety defects (Canada only) 320 327 327 Cleaning Maintenance and Specifications Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 328 337 339 343 347 349 356 374 378 379 383 Accessories Ford Extended Service Plan Scheduled Maintenance Guide Normal scheduled maintenance and log 387 389 393 399 Index 412 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2010 Ford Motor Company 3 2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

Section	Page
Table of Contents	1
Introduction	4
Congratulations	4
Safety and Environment Protection	4
Warning symbols in this guide	4
Warning symbols on your vehicle	4
Protecting the environment	5
Perchlorate material	5
Breaking-in your vehicle	5
Special Notices	5
New Vehicle Limited Warranty	5
Special instructions	6
Data Recording	6
Service Data Recording	6
Event Data Recording	6
Cell phone use	8
Export unique (Non–United States/Canada) vehicle specific information	9
Instrument Cluster	12
Warning lights and chimes	12
Gauges	16
Message center	18
Info	18
System check and vehicle feature customization	20
System warnings	22
Entertainment Systems	28
Audio systems	28
AM/FM CD/MP3 satellite compatible sound system	28
Setting the clock	29
AM/FM Radio	29
RDS Radio	30
CD/MP3 Player	31
Satellite Radio (if equipped)	33
Sound Adjustments	36
Extra Features	37
Audio system–Navigation system based (if equipped)	37
Auxiliary input jack (Line in)	37
USB port (if equipped)	39
General audio information	40
Satellite radio information (if equipped)	43
Family Entertainment DVD System (if equipped)	47
Quick start	47
To play a DVD	47
To play a CD or MP3 disc	48
To play an auxiliary source through the DVD system	48
DVD player controls	50
Remote control	52
Battery replacement	55
Headphones	55
Wireless headphones	55
Wired headphones	57
Operation	57
Single play/dual play	57
Setup menu options	59
Aspect ratio (TV display type)	60
OSD language	60
Angle mark	61
Speaker setup	62
Video setup	62
General setup — screen exit	63
Parental control for the DVD system	63
General information	64
Safety information	65
Federal Communication Commission (FCC) Compliance	66
Care and service of the DVD player	66
Environmental extremes	66
Temperature extremes	66
Humidity and moisture condensation	67
Foreign substances	67
Cleaning the liquid crystal display (LCD) screen	67
Cleaning DVD and CD discs	67
Navigation system (if equipped)	67
SYNC (if equipped)	67
Climate Controls	68
Single Zone Climate Control with rear passenger compartment climate control	68
Operating tips	70
Dual Zone Automatic Temperature Control with heated seats and rear passenger compartment climate control (if equipped)	71
Dual Zone Automatic Temperature Control (navigation based–if equipped)	74
Touchscreen functions	76
Voice commands in climate mode	77
Operating tips	77
Auxiliary climate control	79
Rear window defroster	80
Cabin Air Filter	80
Lights	81
Headlamp Control	81
Autolamp control (if equipped)	81
Autolamps - programmable exit delay	81
Fog lamp control	82
High beams	82
Flash-to-pass	83
Daytime running lamps (DRL) (if equipped)	83
PANEL DIMMER CONTROL	83
Aiming the headlamps	84
Vertical aim adjustment	84
TURN SIGNAL CONTROL	85
Interior Lamps	85
Dome lamps and map lamps	85
Ambient lighting (if equipped)	86
Bulb Replacement	86
Lamp assembly condensation	86
Using the right bulbs	87
Replacing interior bulbs	88
Replacing exterior bulbs	88
Replacing headlamp (high beam/low beam) halogen bulbs	88
Replacing HID headlamp bulbs (if equipped)	88
Replacing front parking lamp/turn signal bulbs	89
Replacing rear stop/tail/turn/backup and side marker lamp bulbs (non LED)	89
Replacing license plate lamp bulbs	90
Replacing fog lamp bulbs	90
Driver Controls	91
Multi-function lever	91
Windshield wiper rainlamp feature	91
Rear window wiper/washer controls	92
Tilt/Telescope Steering Wheel	92
Illuminated visor mirror	93
Overhead console	93
Storage compartment	93
Clock (if equipped)	94
Electronic compass	94
Compass zone adjustment	95
Compass calibration adjustment	95
Center Console	96
Console refrigerator/freezer (if equipped)	97
Auxiliary Power Point (12V DC)	98
Power point (110V AC) (if equipped)	99
Power Windows	100
One-touch up or down (driver’s window only)	101
Bounce-back (driver’s window only)	101
Security override	101
Window lock	102
Accessory delay	102
Interior mirror	102
Automatic dimming interior rear view mirror	102
Exterior Mirrors	103
Power side view mirrors	103
Heated outside mirrors (if equipped)	103
Power Adjustable Foot Pedals (if equipped)	104
Speed control	104
Using speed control	105
Setting speed control	105
Disengaging speed control	105
Resuming a set speed	105
Increasing speed while using speed control	106
Reducing speed while using speed control	106
Turning off speed control	106
STEERING WHEEL CONTROLS (IF EQUIPPED)	106
Radio control features	106
Multi-panel Vista Roof™ (if equipped)	108
Universal garage door opener (if equipped)	109
HomeLink Wireless Control System (if equipped)	109
Programming	110
Gate Operator & Canadian Programming	111
Operating the HomeLink Wireless Control System	111
Erasing HomeLink buttons	112
Reprogramming a single HomeLink button	112
Positive Retention Floor Mat	113
Manual Liftgate	113
Power liftgate (if equipped)	114
Cargo Area Features	118
Cargo net (if equipped)	118
Roof Rack System (if equipped)	118
Locks and Security	119
Keys	119
MyKey™	120
Power door locks	125
Smart locks	125
Autolock feature (if enabled)	125
Deactivating/activating autolock feature	126
Power door lock switch autolock enable/disable procedure	126
Autounlock feature (if enabled)	126
Deactivating/activating autounlock feature	127
Power door lock switch autounlock enable/disable procedure	127
Childproof door locks	128
Remote entry system	128
Unlocking the doors/two stage unlock	130
Locking the doors	130
Car finder	131
Sounding a panic alarm	131
Opening the power liftgate (if equipped)	131
Memory feature (seat, mirrors and adjustable pedals)	131
Programming memory feature to the transmitter	132
Deprogramming memory feature from the transmitter	132
Replacing the battery	132
Replacing lost integrated keyhead transmitters (IKTs)	133
How to reprogram your integrated keyhead transmitters (IKTs)	133
Illuminated entry	134
Illuminated exit	134
Battery saver	134
SecuriCode™ keyless entry system	135
Programming a personal entry code and keypad association to memory seats, mirrors, and adjustable pedals (if equipped)	135
Erasing personal code	136
Anti-scan feature	136
Unlocking and locking the doors using keyless entry	136
Securilock passive anti-theft system	137
Anti-theft indicator	138
Automatic arming	138
Automatic disarming	138
Replacement of integrated keyhead transmitters (IKT) and coded keys	138
Programming spare keys	139
Perimeter alarm system (if equipped)	140
Arming the system	141
Disarming the system	142
Seating and Safety Restraints	143
Front seats	143
Adjustable head restraints	143
Adjusting the front manual seat (if equipped)	146
Using the manual lumbar support (if equipped)	147
Adjusting the front power seat (if equipped)	147
Using the power lumbar support (if equipped)	149
Heated seats (if equipped)	150
Memory seat/power mirrors/adjustable pedals (if equipped)	150
Folding down the front passenger seatback	151
Easy entry/exit feature (if equipped)	152
Rear seats	152
Head restraints	152
Adjusting second row bucket and bench seat back	154
Adjusting second row seats (six–passenger vehicles only)	154
Accessing the third row seats	154
Exiting the third row seat	157
Second row heated seats (if equipped)	159
Stowing the third row seat	160
Unstowing the third row seat	161
Third-row seat tailgate mode	162
PowerFold third-row seat (if equipped)	163
Safety restraints	166
Personal Safety System™	166
How does the Personal Safety System™ work?	166
Driver and passenger dual-stage airbag supplemental restraints	167
Front crash severity sensor	167
Driver’s seat position sensor	167
Front passenger sensing system	167
Front safety belt usage sensors	168
Front safety belt pretensioners	168
Front safety belt energy management retractors	168
Determining if the Personal Safety System is operational	168
Safety restraints precautions	169
Combination lap and shoulder belts	170
Restraint of pregnant women	171
Safety belt locking modes	172
Energy management feature — front outboard	173
Safety belt pretensioner	173
Safety belt extension assembly	174
Front safety belt height adjustment	174
Safety belt warning light and indicator chime	174
Conditions of operation	175
Belt-Minder	175
Deactivating/activating the Belt-Minder feature	178
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)	180
Important SRS precautions	180
Children and airbags	182
How does the airbag supplemental restraint system work?	182
Front passenger sensing system	184
Determining if the system is operational	188
Seat-mounted side airbag system	189
How does the side airbag system work?	190
Safety Canopy System	191
How does the Safety Canopy System work?	192
Determining if the system is operational	194
SOS Post-Crash Alert System™	194
Disposal of airbags and airbag equipped vehicles (including pretensioners)	194
Safety restraints for children	194
Important child restraint precautions	195
Recommendations for attaching child safety restraints for children	197
Transporting children	198
Safety seats for children	199
Infant and/or toddler seats	199
Installing child safety seats with combination lap and shoulder belts	200
Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments	203
Use of inboard lower anchors from the outboard seating positions (center seating use)	205
Combining safety belt and LATCH lower anchors for attaching child safety seats	205
Attaching child safety seats with tether straps	206
Child booster seats	209
When children should use booster seats	209
Types of booster seats	210
The importance of shoulder belts	212
Child restraint and safety belt maintenance	212
Tires, Wheels and Loading	214
Notice to crossover vehicle owners	214
Vehicle characteristics	215
All-wheel drive (AWD) system (if equipped)	215
How your vehicle differs from other vehicles	216
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING	216
Treadwear	217
Traction AA A B C	217
Temperature A B C	217
Tires	218
Glossary of tire terminology	218
Inflating your tires	219
Tire care	221
Inspecting your tires and wheel valve stems	221
Tire wear	221
Damage	221
U.S. DOT Tire Identification Number (TIN)	222
Tire replacement requirements	222
Safety practices	224
Highway hazards	224
Tire and wheel alignment	225
Tire rotation	225
Information contained on the tire sidewall	226
Information on “P” type tires	226
Additional information contained on the tire sidewall for “LT” type tires	229
Information on “T” type tires	230
Location of the tire label	230
Tire pressure monitoring system (TPMS)	231
Changing tires with a TPMS	232
Understanding your tire pressure monitoring system (TPMS)	233
When your temporary spare tire is installed	233
When you believe your system is not operating properly	234
When inflating your tires	235
How temperature affects your tire pressure	235
Snow tires and cables/chains	236
Vehicle loading – with and without a trailer	237
Trailer towing	244
Preparing to tow	245
Hitches	245
Weight-distributing hitch	245
Safety chains	246
Trailer brakes	246
Trailer brake controller connector (if equipped)	247
Trailer lamps	247
Driving while you tow	247
Trailer towing tips	248
Recreational towing	248
Driving	250
Starting	250
Positions of the ignition	250
Starting your vehicle	250
Important safety precautions	251
Starting the engine	252
Guarding against exhaust fumes	253
Important ventilating information	253
Engine block heater (if equipped)	253
Brakes	255
Four-wheel anti-lock brake system (ABS)	255
Using ABS	255
Brake assist	256
ABS warning lamp	256
Parking brake	257
AdvanceTrac with Roll Stability Control™ (RSC) stability enhancement system	258
Steering	263
Brake-shift interlock	265
Automatic transmission operation	266
Automatic transmission adaptive learning	266
Understanding the gearshift positions of the 6–speed automatic transmission with transmission control switch (if equipped)	267
Understanding the gearshift positions of the 6–speed with SelectShift Automatic™ transmission (SST) (if equipped)	269
Understanding your SelectShift Automatic™ Transmission (SST) (if equipped)	271
Reverse sensing system	272
Rearview camera system (if equipped)	274
Active park assist (APA) (if equipped)	276
All-Wheel Drive (AWD) system (if equipped)	281
Driving on slippery surfaces with AWD vehicles	282
Basic operating principles	282
If your vehicle goes off the edge of the pavement	282
If your vehicle gets stuck	283
Emergency maneuvers	283
AWD systems (if equipped)	284
Sand	284
Mud and water	284
Driving on hilly or sloping terrain	285
Driving on snow and ice	286
Maintenance and modifications	287
Driving through water	287
Roadside Emergencies	288
Roadside Assistance	288
Getting roadside assistance	288
Using roadside assistance	289
Hazard flasher control	289
Fuel Pump Shut-off	289
Fuses and relays	290
Fuses	290
Standard fuse amperage rating and color	290
Passenger compartment fuse panel	291
Power distribution box	294
Changing the tires	297
Dissimilar spare tire/wheel information	298
Stopping and securing the vehicle	300
Removing the spare tire and jack	300
Tire change procedure	301
Stowing the tire and jack	303
Temporary Mobility Kit (if equipped)	305
General information	306
Tips for use of the temporary mobility kit	307
What to do when a tire is punctured	308
First stage: Reinflating the tire with sealing compound and air	308
Second stage: Checking tire pressure	310
What to do after the tire has been sealed	311
Wheel lug nut torque specifications	314
Running out of fuel	314
Jump starting	315
Preparing your vehicle	315
Connecting the jumper cables	316
Jump starting	317
Removing the jumper cables	317
Wrecker towing	318
Emergency towing	319
Customer Assistance	320
GETTING THE SERVICES YOU NEED	320
Away from home	320
Additional assistance	321
In California (U.S. only)	322
The Better Business Bureau (BBB) Auto Line Program (U.S. only)	323
Utilizing The Mediation/Arbitration Program (Canada only)	324
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	324
ORDERING ADDITIONAL OWNER’S LITERATURE	326
Obtaining a French Owner’s Guide	326
Reporting safety defects (U.S. only)	327
Reporting safety defects (Canada only)	327
Cleaning	328
Washing the exterior	328
Waxing	329
Paint chips	329
Aluminum wheels and wheel covers	329
Engine	330
Plastic (non-painted) exterior parts	331
Windows and wiper blades	331
Instrument panel/Interior trim and cluster lens	332
Interior	333
Leather seats (if equipped, except for the King Ranch edition)	334
Leather seats for the King Ranch edition only (if equipped)	334
Underbody	335
Ford and Lincoln car care products	336
Maintenance and Specifications	337
Service recommendations	337
Precautions when servicing your vehicle	337
Working with the engine off	337
Working with the engine on	337
Opening the hood	338
Identifying components in the engine compartment	339
Windshield washer fluid	341
Checking and adding washer fluid for the liftgate	341
Changing the wiper blades	342
Changing rear window wiper blade	342
Engine oil	343
Checking the engine oil	343
Adding engine oil	344
Engine oil and filter recommendations	345
Use SAE 5W-20 engine oil	345
Use SAE 5W-30 engine oil	346
Battery	347
Engine coolant	349
Checking engine coolant	349
Adding engine coolant	350
Recycled engine coolant	352
Coolant refill capacity	352
Severe climates	352
Engine fluid temperature management (EcoBoost™ engine only)	353
What you should know about fail-safe cooling	354
How fail-safe cooling works	355
When fail-safe mode is activated	355
Fuel Filter	356
What you should know about automotive fuels	356
Important safety precautions	356
Refueling	358
Easy Fuel™ “no cap” fuel system	358
Choosing the right fuel	359
Octane recommendations	360
Fuel quality	360
Cleaner air	361
Running out of fuel	361
Refilling with a portable fuel container	361
Essentials of good fuel economy	362
Measuring techniques	362
Filling the tank	362
Calculating fuel economy	363
Driving style — good driving and fuel economy habits	364
Habits	364
Maintenance	364
Conditions	365
Emission control system	365
On-board diagnostics (OBD-II)	366
Readiness for Inspection/Maintenance (I/M) testing	367
Power steering fluid (except EcoBoost™ engine)	368
Brake fluid	369
Transmission fluid	369
Checking automatic transmission fluid	369
Low fluid level	372
Correct fluid level	372
High fluid level	372
Adjusting automatic transmission fluid levels	373
Air filter	374
Changing the air filter element	374
Vehicle storage	375
Motorcraft part numbers	378
Maintenance product specifications and capacities	379
Engine data	383
Engine drivebelt routing	383
Identifying your vehicle	384
Safety Compliance Certification Label	384
Vehicle identification number (VIN)	385
Transmission code designations	386
Accessories	387
Ford Custom Accessories for your vehicle	387
Exterior style	387
Interior style	387
Lifestyle	387
Peace of mind	388
Ford Extended Service Plan	389
Ford ESP Extended Service Plans (U.S. Only)	389
Ford ESP Extended Service Plans (Canada Only)	392
Scheduled Maintenance Guide	393