2007 Mercedes E-Class Owner's Manual - Page 299
2007 Mercedes E-Class Manual
Page 299 highlights
Controls in detail Useful features The Mercedes-Benz Roadside Assistance dispatcher will either dispatch a qualified Mercedes-Benz technician or arrange to tow your vehicle to the nearest authorized Mercedes-Benz Center. For services such as labor and/or towing, charges may apply. Refer to the Roadside Assistance manual for more information. The following is only available in the USA: Sign and Drive services: Services such as a jump start, a few gallons of fuel or the replacement of a flat tire with the vehicle spare tire are obtainable. i The indicator lamp on the Roadside Assistance button • remains illuminated in red for approximately 10 seconds during the system self-check after switching on the ignition (together with the SOS button and the Information button ¡). See system self-check ( page 295) when the indicator lamp does not come on in red or stays on longer than approximately 10 seconds. If the indicator lamp on the Roadside Assistance button • is flashing continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate a Roadside Assistance call (e.g. the relevant cellular phone network is not available). The message Call failed appears in the multifunction display. Roadside Assistance calls can be terminated using button t on the multifunction steering wheel or the respective button for ending a telephone call on the COMAND headunit. Information button ¡ The Information button ¡ is located below the center armrest cover. Press and hold button (for longer than 2 seconds). A call to the Customer Assistance Center will be initiated. The button will flash while the call is in progress. The message Connecting call will appear in the multifunction display and the audio system is muted. When the connection is established, the message Call connected appears in the multifunction display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be established. Information regarding the operation of your vehicle, the nearest authorized 298