2007 Mercedes S-Class Owner's Manual - Page 469
2007 Mercedes S-Class Manual
Page 469 highlights
Controls in detail Useful features i The indicator lamp in the respective button flashes until the call is concluded. Calls can only be terminated by a Response Center or Customer Assistance Center representative except Roadside Assistance and Information calls, which can also be terminated by pressing button t on the multifunction steering wheel or COMAND ( page 115). i You can exit Roadside Assistance and/ or the information display during an active connection and call up the COMAND application last selected. To do so, select "Back". Meanwhile, mute remains active ( page 79). Then return to your vehicle and pull the trunk lid handle for a minimum of 20 seconds until the SOS button begins to flash. The message: "Call connecting" appears in the multifunction display and the SOS button is flashing. The Response Center will then unlock your vehicle with the remote door unlocking feature. Remote door unlock In case you have locked your vehicle unintentionally (e.g. SmartKey inside vehicle), and the reserve SmartKey is not handy: Contact the Mercedes-Benz Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). You will be asked to provide your password which you provided when you completed the subscriber agreement. or Contact the Tele Aid web page via Internet using the ID and password sent to you shortly after the completion of your acquaintance call. ! If the indicator lamp continues to flash or the system does not terminate the call at all, contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada), or Mercedes-Benz Customer Assistance at 1-800-FOR-MERCedes (1-800-367-6372) in the USA or Customer Service at 1-800-387-0100 in Canada. i The remote door unlock feature is available if the relevant mobile phone network is available and data connection is possible. The SOS button will flash and the message: "Call connecting" appears in the multifunction display to indicate receipt of the door unlock command. Once the vehicle is unlocked, a Response Center specialist might attempt to establish voice contact with the vehicle occupants. If the trunk lid handle was pulled for more than 20 seconds before door unlock authorization was received by the Response Center, you must wait 15 minutes before pulling the trunk lid handle again. i When a Tele Aid call has been initiated, the audio system is muted. The optional mobile phone (if installed) switches off. If you must use this phone, the vehicle must be parked. Unplug the telephone, switch it on and place the call. The COMAND navigation system (if engaged) will continue to run. The multifunction display in the instrument cluster is available for use, but spoken commands are not available. 468
![](/manual_guide/autos/2007-mercedes-sclass-owners-manual-55e1cb1/469.png)