2008 Mercedes R-Class Owner's Manual - Page 328

2008 Mercedes R-Class Manual

Page 328 highlights

Controls in detail Useful features When the connection is established, the message Call Connected appears in the multifunction display. The Tele Aid system will transmit data generating the vehicle identification number, model, color and location (subject to availability of cellular and GPS signals). i The indicator lamp in the Information button ¡ remains illuminated in red for approximately 10 seconds during the system self-check after switching on the ignition (together with the SOS button and the Roadside Assistance button •). See system self-check ( page 323) if the indicator lamp does not come on in red or stays on longer than approximately 10 seconds. If the indicator lamp in the Information button ¡ is flashing continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an Information call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display. Information calls can be terminated using the t button on the multifunction steering wheel or the END button on the COMAND system headunit. i While the call is connected, you can change to the navigation menu by pressing the NAV button on the COMAND system headunit. A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be established. Information regarding the operation of your vehicle, the nearest Mercedes-Benz Light Truck Center or Mercedes-Benz USA products and services is available to you. For more details concerning the Tele Aid system, please visit www.mbusa.com and use your ID and password (sent to you separately) to learn more (USA only). ! If the indicator lamps do not start flashing after pressing one of the buttons or remain illuminated (in red) at any time, the Tele Aid system has detected a malfunction or the service is not currently active, and may not initiate a call. Visit your authorized Mercedes-Benz Light Truck Center and have the system checked or contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada) as soon as possible. 327

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327
Controls in detail
Useful features
When the connection is established, the
message
Call Connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and services
is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
While the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system headunit.
i
The indicator lamp in the Information
button
¡
remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition
(together with the SOS button and the Roadside
Assistance button
).
See system self-check (
³
page 323) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button
¡
is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call Failed
appears in the
multifunction display.
Information calls can be terminated using
the
t
button on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your authorized
Mercedes-Benz Light Truck Center and have the
system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as
possible.