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2011 Mercury Milan Owner Guide 1st Printing - Page 211

2011 Mercury Milan Manual

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Driving STEERING Your vehicle is equipped with an electric power steering (EPS) system. There is no fluid reservoir to check or fill. If your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes more effort. Under extreme usage conditions, the steering effort may increase. This occurs to prevent overheating and permanent damage to your steering system. If this should occur, you will neither lose the ability to steer the vehicle manually nor will it cause permanent damage. Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal. The EPS system has diagnostic checks that continuously monitor the EPS system to ensure proper operation. When a system error is detected, the following message SERVICE POWER STEERING, SERVICE POWER STEERING NOW or POWER STEERING ASSIST FAULT may display in the message center, refer to the Message center in the Driver Controls chapter for more information. WARNING: The EPS system has diagnostics checks that continuously monitor the EPS system to ensure proper operation of the electronic system. When an electronic error is detected, the message POWER STEERING ASSIST FAULT will be displayed in the message center. If this happens, stop the vehicle in a safe place, and turn off the engine. After at least 10 seconds, reset the system by restarting the engine, and watch the message center for POWER STEERING ASSIST FAULT. If the message returns, or returns while driving, take the vehicle to your dealer to have it checked. With the message displayed, the steering assist is turned off, making the vehicle harder to steer. WARNING: If the message SERVICE POWER STEERING is displayed in the message center, the EPS system has detected a problem with the system function. On the next key cycle the message SERVICE POWER STEERING NOW will be displayed and steering assist will be removed until the steering system is serviced. Have your vehicle taken to the nearest dealer as soon as possible. If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear 211 2011 Milan (mln) Owners Guide, 1st Printing USA (fus)

Section	Page
Table of Contents	1
Introduction	4
Congratulations	4
Safety and Environment Protection	4
Warning symbols in this guide	4
Warning symbols on your vehicle	4
Protecting the environment	5
Perchlorate material	5
Breaking-in your vehicle	5
Special Notices	5
New Vehicle Limited Warranty	5
Special instructions	6
Data Recording	6
Service Data Recording	6
Event Data Recording	6
Cell phone use	8
Export unique (Non–United States/Canada) vehicle specific information	9
Instrument Cluster	12
Warning lights and chimes	12
Gauges	17
Message center	19
Info (information menu)	19
System check and vehicle feature customization	21
System warnings	23
Entertainment Systems	28
Audio systems	28
AM/FM/single CD MP3 satellite compatible sound system	28
Setting the clock	28
AM/FM Radio	28
RDS (Radio Data System) Radio	29
CD/MP3 Player	30
Satellite Radio (if equipped)	31
Sound Adjustments	34
Extra Features	35
Auxiliary input jack (Line in)	35
USB port (if equipped)	37
General audio information	37
Satellite radio information (if equipped)	40
Navigation system (if equipped)	43
SYNC (if equipped)	43
Climate Controls	44
Manual heating and air conditioning system (if equipped)	44
Operating tips	45
Dual automatic temperature control (if equipped)	46
Dual Zone Automatic Temperature Control (navigation based – if equipped)	49
Touchscreen functions	51
Voice commands in climate mode	51
Operating tips	52
Rear window defroster	53
Lights	54
Headlamp Control	54
Autolamp control (if equipped)	54
Autolamps - programmable exit delay	54
Fog lamp control (if equipped)	55
High beams	55
Flash-to-pass	56
Daytime running lamps (DRL) (if equipped)	56
PANEL DIMMER CONTROL	56
Aiming the headlamps	57
Vertical aim adjustment	57
TURN SIGNAL CONTROL	58
Interior Lamps	58
Dome lamps and map lamps	58
Ambient lighting (if equipped)	59
Bulb Replacement	59
Lamp assembly condensation	59
Using the right bulbs	60
Replacing interior bulbs	61
Replacing exterior bulbs	61
Replacing headlamp bulbs	61
Replacing front parking lamp/turn signal bulbs	63
Replacing front side marker bulbs	64
Replacing stop/tail/turn/and side marker bulbs	64
Replacing rear turn signal bulbs	64
Replacing backup lamp bulbs	65
Replacing high-mount brake lamp bulb	66
Replacing license plate lamp bulbs	66
Replacing fog lamp bulbs	67
Driver Controls	68
Multi-function lever	68
Windshield wiper rainlamp feature (if equipped with autolamp)	69
Tilt/Telescope Steering Wheel	69
Illuminated visor mirror	70
Overhead console	70
Storage compartment	71
Electronic compass	71
Compass zone adjustment	72
Compass calibration adjustment	72
Center Console	73
Instrument panel storage compartment	74
Auxiliary Power Point (12V DC)	74
Power Windows	75
One-touch up or down	75
Global open windows (if equipped)	76
Bounce-back	76
Security override	76
Window lock	77
Accessory delay	77
Interior mirror	77
Automatic dimming interior rear view mirror (if equipped)	77
Exterior Mirrors	78
Power side view mirrors	78
Blind spot mirrors (if equipped)	78
Speed control	79
Using speed controls	79
Setting speed control	79
Disengaging speed control	80
Resuming a set speed	80
Increasing speed while using speed control	80
Reducing speed while using speed control	80
Turning off speed control	80
STEERING WHEEL CONTROLS (IF EQUIPPED)	81
Radio control features	81
MOON ROOF (IF EQUIPPED)	82
Universal garage door opener (if equipped)	84
Car2U Home Automation System (if equipped)	84
Types of garage door openers (rolling code and fixed code)	85
Rolling code programming	86
Fixed code programming	87
Erasing the Car2U Home Automation System buttons	89
FCC and RSS-210 Industry Canada Compliance	90
Positive Retention Floor Mat	90
Interior trunk control	90
Locks and Security	91
Keys	91
MyKey™	92
Power door locks	96
Smart locks	96
Autolock feature	97
Deactivating/activating autolock feature	97
Keyless entry keypad procedure	98
Autounlock feature	98
Deactivating/activating autounlock feature	99
Keyless entry keypad procedure	100
Childproof door locks	100
Interior luggage compartment release	100
Remote entry system	102
Unlocking the doors/two-stage unlock	102
Opening front windows and moon roof (if equipped)	103
Locking the doors	103
Car finder	103
Sounding a panic alarm	103
Opening the trunk	104
Replacing the battery	104
Replacing lost integrated keyhead transmitters (IKTs)	104
How to reprogram your integrated keyhead transmitters (IKTs)	105
Illuminated entry	105
Perimeter lamps illuminated entry	105
Deactivating/activating perimeter lamps illuminated entry	105
Illuminated exit	106
Battery saver	106
SecuriCode™ keyless entry system	107
Programming a personal entry code	107
Erasing personal code	107
Anti-scan feature	108
Unlocking and locking the doors using keyless entry	108
Securilock passive anti-theft system	108
Anti-theft indicator	109
Automatic arming	109
Automatic disarming	109
Replacement of integrated keyhead transmitters (IKT) and coded keys	110
Programming spare keys	110
Perimeter alarm system	112
Arming the system	112
Disarming the system	113
Triggering the anti-theft system	113
Seating and Safety Restraints	114
Front seating	114
Adjustable head restraints	114
Adjusting the front manual seat (if equipped)	116
Using the manual lumbar support (if equipped)	117
Adjusting the front power seat (if equipped)	117
Power recline (if equipped)	119
Using the power lumbar support (if equipped)	119
Heated seats (if equipped)	119
Rear seats	120
Second-row adjustable head restraints	120
Split-folding rear seatbacks	123
Seat-mounted cup holders and armrest storage compartment	125
Safety restraints	125
Personal Safety System™	125
How does the Personal Safety System work?	126
Driver and passenger dual-stage airbag supplemental restraints	126
Front crash severity sensor	126
Driver’s seat position sensor	126
Front passenger sensing system	126
Front safety belt usage sensors	127
Front safety belt pretensioners	127
Front safety belt energy management retractors	128
Determining if the Personal Safety System is operational	128
Safety belt precautions	128
Combination lap and shoulder belts	130
Restraint of pregnant women	130
Safety belt locking modes	131
Energy management feature — front outboard	133
Safety belt pretensioner	133
Safety belt extension assembly	133
Safety belt height adjustment	134
Safety belt warning light and indicator chime	134
Conditions of operation	134
Belt-Minder	135
One-time disable	138
Deactivating/activating the Belt-Minder feature	138
	140
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)	140
Important supplemental restraint system precautions	140
Children and airbags	142
How does the safety belt pretensioner and airbag supplemental restraint system work?	142
Front passenger sensing system	144
Determining if the system is operational	148
Seat-mounted side airbag system	149
How does the side airbag system work?	150
Determining if the system is operational	151
Side-curtain airbag system	152
How does the side air-curtain system work?	153
Determining if the system is operational	155
SOS Post-Crash Alert System™	155
Disposal of airbags and airbag equipped vehicles (including pretensioners)	155
Safety restraints for children	156
Important child restraint precautions	156
Recommendations for attaching child safety restraints for children	158
Transporting children	159
Safety seats for children	160
Infant and/or toddler seats	160
Installing child safety seats with combination lap and shoulder belts	161
Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments	164
Use of inboard lower anchors from the outboard seating positions (center seating use)	166
Combining safety belt and LATCH lower anchors for attaching child safety seats	166
Attaching child safety seats with tether straps	167
Child booster seats	168
When children should use booster seats	169
Types of booster seats	170
The importance of shoulder belts	171
Child restraint and safety belt maintenance	172
Tires, Wheels and Loading	173
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING	173
Treadwear	173
Traction AA A B C	173
Temperature A B C	174
Tires	174
Glossary of tire terminology	174
Inflating your tires	175
Tire care	177
Inspecting your tires and wheel valve stems	177
Tire wear	178
Damage	178
U.S. DOT Tire Identification Number (TIN)	179
Tire replacement requirements	179
Safety practices	180
Highway hazards	181
Tire and wheel alignment	181
Tire rotation	182
Information contained on the tire sidewall	182
Information on “P” type tires	183
Additional information contained on the tire sidewall for “LT” type tires	186
Information on “T” type tires	187
Location of the tire label	187
Tire pressure monitoring system (TPMS)	188
Changing tires with TPMS	189
Understanding your tire pressure monitoring system (TPMS)	189
When your temporary spare tire is installed	189
When you believe your system is not operating properly	190
When inflating your tires	191
How temperature affects your tire pressure	191
Snow tires and chains	192
Vehicle loading	193
Trailer towing	198
Recreational towing	198
Driving	200
Starting	200
Positions of the ignition	200
Starting your vehicle	200
Important safety precautions	201
Starting the engine	203
Guarding against exhaust fumes	203
Important ventilating information	203
Engine block heater (if equipped)	203
Brakes	205
Four-wheel anti-lock brake system (ABS)	205
Using ABS	206
ABS warning lamp	206
Parking brake	206
AdvanceTrac stability enhancement system	207
Steering	211
Speed sensitive steering	212
Brake-shift interlock	212
Automatic transmission operation	213
Understanding the gearshift positions of the 6–speed automatic transmission equipped with a 2.5L I4 engine (if equipped)	213
Understanding the gearshift positions of the 6–speed automatic transmission equipped with a 3.0L V6 Duratec engine (if equipped)	215
Understanding your SelectShift Automatic™ transmission (SST) gearshift lever	216
If your vehicle gets stuck in mud or snow	216
Manual transmission operation (if equipped)	217
Using the clutch	217
Recommended shift speeds	217
Reverse	218
Parking your vehicle	218
Removing the key	219
Reverse sensing system (if equipped)	219
Rearview camera system (if equipped)	221
Blind spot mirrors (if equipped)	223
Blind Spot Information System (BLIS) with Cross Traffic Alert (CTA) (if equipped)	224
All Wheel Drive (AWD) system (if equipped)	230
Driving on slippery surfaces with AWD vehicles	230
Basic operating principles	230
If your vehicle goes off the edge of the pavement	231
If your vehicle gets stuck	231
Emergency maneuvers	232
AWD systems (if equipped)	232
Sand	232
Mud and water	233
Driving on hilly or sloping terrain	233
Driving on snow and ice	234
Maintenance and modifications	235
Driving through water	236
Roadside Emergencies	237
Roadside Assistance	237
Getting roadside assistance	237
Using roadside assistance	238
Hazard flasher control	238
Fuel Pump Shut-off	239
Fuses and relays	239
Fuses	239
Standard fuse amperage rating and color	240
Passenger compartment fuse panel	240
Power distribution box	243
Changing the tires	246
Dissimilar spare tire/wheel information	247
Stopping and securing the vehicle	248
Removing the spare tire and jack	249
Tire change procedure	249
Stowing the wheel and jack	251
Wheel lug nut torque specifications	252
Running out of fuel	252
Jump starting	253
Preparing your vehicle	253
Connecting the jumper cables	254
Jump starting	254
Removing the jumper cables	255
Wrecker towing	256
Emergency towing	257
Customer Assistance	258
GETTING THE SERVICES YOU NEED	258
Away from home	258
Additional assistance	259
In California (U.S. only)	260
The Better Business Bureau (BBB) Auto Line Program (U.S. only)	261
Utilizing The Mediation/Arbitration Program (Canada only)	262
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	262
ORDERING ADDITIONAL OWNER’S LITERATURE	264
Obtaining a French Owner’s Guide	265
Reporting safety defects (U.S. only)	265
Reporting safety defects (Canada only)	265
Cleaning	266
Washing the exterior	266
Waxing	267
Paint chips	267
Aluminum wheels and wheel covers	267
Engine	268
Plastic (non-painted) exterior parts	269
Windows and wiper blades	270
Instrument panel/Interior trim and cluster lens	270
Interior	271
Leather seats (if equipped, except for the King Ranch edition)	272
Leather seats for the King Ranch edition only (if equipped)	272
Underbody	273
Ford and Lincoln Mercury car care products	274
Maintenance and Specifications	275
Service recommendations	275
Precautions when servicing your vehicle	275
Working with the engine off	275
Working with the engine on	275
Opening the hood	276
Identifying components in the engine compartment	277
Windshield washer fluid	279
Changing the wiper blades	279
Engine oil	280
Checking the engine oil	280
Adding engine oil	282
Engine oil and filter recommendations	283
Use SAE 5W-20 engine oil	283
Battery	284
Engine coolant	286
Checking engine coolant	286
Adding engine coolant	287
Recycled engine coolant	290
Coolant refill capacity	290
Severe climates	290
What you should know about fail-safe cooling (2.5L engine only)	291
How fail-safe cooling works	291
When fail-safe mode is activated	292
Fuel Filter	292
What you should know about automotive fuels	293
Important safety precautions	293
Refueling	295
Easy Fuel™ “no cap” fuel system	296
Flex fuel vehicle (FFV) fuel fill inlet	297
Choosing the right fuel	297
Octane recommendations	297
FFV engine (if equipped)	297
Fuel quality	298
Cleaner air	298
Running out of fuel	299
Refilling with a portable fuel container	299
Essentials of good fuel economy	300
Measuring techniques	300
Filling the tank	300
Calculating fuel economy	301
Driving style — good driving and fuel economy habits	301
Habits	302
Maintenance	302
Conditions	302
Emission control system	303
On-board diagnostics (OBD-II)	304
Readiness for Inspection/Maintenance (I/M) testing	305
Brake/clutch fluid	306
Transmission fluid	307
Checking automatic transmission fluid (if equipped)	307
Low fluid level	307
Correct fluid level	308
High fluid level	308
Adjusting automatic transmission fluid levels	308
Checking transmission fluid level for recreational flat tow operation	309
Checking and adding manual transmission fluid (if equipped)	309
Air filter	309
Changing the air filter element	310
Vehicle storage	312
Motorcraft part numbers	314
Maintenance product specifications and capacities	315
Engine data	318
Engine drivebelt routing	318
Identifying your vehicle	319
Safety Compliance Certification Label	319
Vehicle identification number (VIN)	319
Transmission code designations	320
Accessories	321
Mercury Custom Accessories for your vehicle	321
Exterior style	321
Interior style	321
Lifestyle	322
Peace of mind	322
Ford Extended Service Plan	324
Ford ESP Extended Service Plans (U.S. Only)	324
Ford ESP Extended Service Plans (Canada Only)	327
Scheduled Maintenance Guide	328
General maintenance information	328
Why maintain your vehicle?	328
Protecting your investment	328
Oil, fluids and flushing	329
Genuine Ford parts and service	330
Convenience	330
Factory-trained technicians	330
Genuine Ford and Motorcraft replacement parts	330
Value shopping for your vehicle’s maintenance needs	330
Which maintenance schedule should you follow?	331
Owner checks and services	331
Multi-point inspection	332
Normal scheduled maintenance and log	334
Maintenance schedule log	337
Special operating conditions	340
Special operating condition log	343
Exceptions	345
Coolant change record	346
Engine coolant change log	347

Match case Limit results 1 per page

STEERING

Your vehicle is equipped with an electric power steering (EPS) system.

There is no fluid reservoir to check or fill.

If your vehicle loses electrical power while you are driving (or if the

ignition is turned off), you can steer the vehicle manually, but it takes

more effort. Under extreme usage conditions, the steering effort may

increase. This occurs to prevent overheating and permanent damage to

your steering system. If this should occur, you will neither lose the ability

to steer the vehicle manually nor will it cause permanent damage.

Typical steering and driving maneuvers will allow the system to cool and

steering assist will return to normal.

The EPS system has diagnostic checks that continuously monitor the

EPS system to ensure proper operation. When a system error is

detected, the following message SERVICE POWER STEERING, SERVICE

POWER STEERING NOW or POWER STEERING ASSIST FAULT may

display in the message center, refer to the

Message center

in the

Driver

Controls

chapter for more information.

WARNING:

The EPS system has diagnostics checks that

continuously monitor the EPS system to ensure proper operation

of the electronic system. When an electronic error is detected, the

message POWER STEERING ASSIST FAULT will be displayed in the

message center. If this happens, stop the vehicle in a safe place, and

turn off the engine. After at least 10 seconds, reset the system by

restarting the engine, and watch the message center for POWER

STEERING ASSIST FAULT. If the message returns, or returns while

driving, take the vehicle to your dealer to have it checked. With the

message displayed, the steering assist is turned off, making the vehicle

harder to steer.

WARNING:

If the message SERVICE POWER STEERING is

displayed in the message center, the EPS system has detected a

problem with the system function. On the next key cycle the message

SERVICE POWER STEERING NOW will be displayed and steering

assist will be removed until the steering system is serviced. Have your

vehicle taken to the nearest dealer as soon as possible.

If the steering wanders or pulls, check for:

•

an improperly inflated tire

•

uneven tire wear

Driving

211

2011 Milan

(mln)

Owners Guide, 1st Printing

USA

(fus)