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Aastra 5361 User manual Aastra 5361/5361ip - Page 72

Functions with OpenCount, PIN telephony

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Supplementary features Functions with OpenCount OpenCount is a software package used for the call logging management on the communication system. The application can be integrated into your Aastra communication system and enables the logging, the administration, and the analysis of all call and connection data. If a OpenCount[b] is integrated in your Aastra communications system, the following additional features are also available on your phone. PIN telephony The PIN telephony[b] is part of OpenCount. The possible applications of the PIN telephony depend on the area of use, for example in the area of health care and accommodation/hotel: • Independently from the phone you can make external calls for a fee. The credit may be limited • You can charge the charges and the call information of your outgoing and incoming calls to specific projects. For further information refer to the product-specific OpenCount user's guides on our webpages (www.aastra.com) or contact your system administrator. 72 Aastra 5361/Aastra 5361ip eud-1280/1.2 - R3.0 - 04.2013

Section	Page
Aastra 5361/Aastra 5361ip	1
eud-1280/1.2 - R3.0 - 04.2013	13
Document information	13
Communication system and software versions	13
Document designation	13
Operating and display elements	14
Key designations and sockets	15
Display symobls	17
Display symbols	17
Dialling and phoning	19
Answering calls	20
Answering a call	20
Ending a call	20
Making calls	21
Dialling with the phone number	21
Dialling with redial	21
Using your phone in open listening mode	22
Muting the microphone	22
Using the display and operating elements	23
Display	24
Display symbols and display text	24
Keys	25
Using the Foxmenu	25
Using the Foxkey	25
Input	26
Digit keys	26
Enters digits	26
Enter the letters	26
Switching between upper and lower case	27
Correcting your input	27
Moving the Cursor	27
Menu-guided navigation	28
Accessing the menu	28
Using the navigation key	28
Undoing actions	29
Other navigation possibilities	29
Resetting activated features	29
Signals	30
Indicator LED signals	30
Supplementary features	31
Making and answering calls	32
Dialling by name (Quickdial)	32
Dialling from the phone book	33
Dialling from private contacts	34
Dialling from external phone books	35
Dialling from the call list of unanswered calls	36
Dialling from the call list of answered calls	36
Dialling with redial	37
Dialling with a configurable key	37
Requesting a callback	38
To answer the callback request	39
Deflect a call during the ringing phase	39
Reject a call during the ringing phase	40
Call waiting on an internal user	40
Answering call waiting	41
Starting an announcement	42
Receiving an announcement	43
Private call with PIN	43
Using functions while in a call	44
Enquiry call during a call	44
Brokering between an enquiry call party and your call partner	45
Making a conference call	45
Transferring a call partner	46
Parking a call partner	47
Recording a call	47
Organising absences from the desk	49
Organizing absences using the presence key	49
Presence state	50
Absence information	52
Forwarding calls (Call forwarding)	53
Forwarding a Call on No Reply (CFNR)	54
Forwarding to voice mail	55
Forwarding to a message	56
Locking your phone	57
Unlocking your phone	58
Voice messages and text messages	59
Play voice message	59
Deflecting voice messages	60
Send text messages	60
Read text messages	61
Functions for special situations	62
Picking up a call	62
Acknowledging an appointment call	63
Actions following an alarm	63
Activating/deactivating DTMF mode	64
Making a call on a third-party phone	64
Paging an internal user using the general bell	65
Answering a general bell	66
Activating/deactivating a discreet ring	66
Suppressing your call number from your called party's terminal display	67
Tracking a malicious call	67
Activating personal call routing	68
Activating ring alone	68
Silent intrusion	69
Free seating	70
Hotline	71
Functions with OpenCount	72
PIN telephony	72
Functions with Aastra Alarm Server	73
Direct response	73
Hotline Alarm	75
Setting functions by remote control	76
Organisation within the team	77
Using the Team key	77
Calling a team partner	77
Substituting for a team partner	78
Starting an announcement to a team partner	78
Personalizing your phone	79
Display	80
Setting the display	80
Setting the ringing properties (Audio)	81
Setting the ringing volume during ringing	81
Setting the volume during a call	81
Setting the ringing properties	82
Play alarm melodies	82
General settings	83
Selecting the language	83
Configuring the DTMF mode	83
Changing the PIN	84
Identifying the communication system	85
Local IP settings (Aastra 5361ip)	85
Protect yourself against calls	86
Activating protection against call types	86
Phone Book Management	87
Creating a new phone book entry	87
Editing or deleting a phone book entry	88
Configuring voice mail	88
Managing personal greeting	88
Configuring presence/presence profile	90
Configuring keys	92
Available keys	92
Store a phone number under a key – number key	92
Store a function under a key – function key	93
Store a team partner under a key – team key	94
Clearing a key	95
Function selection for configurable key	95
Formulating functions	98
Function commands, function codes	98
Installation and first-time operation	100
Equipment provided	101
Options	101
Setting up and mounting the phone	102
Setting the phone up as a desk phone	102
Wall mounting	103
Dismantling	104
Connect Aastra 5361	105
Connections	105
Connecting your phone to the system	105
Logging your phone on	105
Connect Aastra 5361ip	106
IP connections	106
Connecting your phone to the LAN	106
Connecting the power supply	107
Logging the IP phone	107
Further information	108
Troubleshooting	109
Malfunctions	109
Declaration Open Source Software (Aastra 5361ip)	110
About Open Source Software	110
Communication system and software versions	111
Index	112
A	112
B	112
C	112
D	112
E	113
F	113
G	113
H	113
I	113
K	113
L	113
M	113
N	113
O	114
P	114
Q	114
R	114
S	114
T	114
U	114
V	114