Aastra 6863i 6863i User Guide - Page 81

Completing a Transfer to a Contact in Phone Directory, Indication of Transferred Calls

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Handling Calls Completing a Transfer to a Contact in Phone Directory Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can navigate to the Directory screen and press the Transfer key again to trigger a blind transfer. There is no change to start a consultative call. To Transfer a Call to a Contact in the Phone Directory: 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the programmed Transfer key. 3. Press the programmed Directory key and select a contact. 4. To complete a blind transfer, press the programmed Transfer key again before the receiving end answers. To complete a consultative transfer, press 4Dial to call the contact. Remain on the line to speak with Party 2 before pressing the programmed Transfer key again to transfer Party 1 to Party 2. To cancel the transfer, press the key. Indication of Transferred Calls When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the far-end call is dropped. The following is the Call Transferred screen on the 6863i phone: L1 Call Transferred 41-001522-00 REV00 - 04.2014 75

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Handling Calls
41-001522-00 REV00 – 04.2014
75
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can
navigate to the Directory screen and press the Transfer key again to trigger a blind transfer. There is no change to start a
consultative call.
To Transfer a Call to a Contact in the Phone Directory:
Indication of Transferred Calls
When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the
far-end call is dropped. The following is the Call Transferred screen on the 6863i phone:
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
programmed
Transfer
key.
3.
Press the programmed
Directory
key and select a contact.
4.
To complete a blind transfer, press the programmed
Transfer
key
again before the receiving end answers.
To complete a consultative transfer, press
4
Dial
to call the contact. Remain on the line to speak with Party 2 before
pressing the programmed
Transfer
key again to transfer Party 1 to Party 2.
To cancel the transfer, press
the
key.
L1
Call Transferred