Aastra Dialog 4222 Dialog 4222 Office for BusinessPhone, user guide
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- Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 1
Dialog 4222 Office / Dialog 3211 & 3212 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 2
EN/LZTBS 170 321 R2A © Aastra Telecom Sweden AB 2008. All rights reserved. 2 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 3
42 Call Forwarding 44 Absence Information 50 Mailbox System 54 System Phonebook 64 Security 66 Group Features 68 ISDN Facilities 73 Other Useful Features 78 Settings 87 Accessories 98 Useful Hints 104 Installation 105 Glossary 115 Index 118 BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 4
be some differences in the way your phone is programmed. Please consult your system administrator if you need further information. The latest version of this User Guide can also be downloaded from: http://www.aastra.com Note: Dialog 4222 Office / Dialog 3211 & 3212 are system telephones, i.e. they - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 5
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC. Details to be found at: http://www.aastra.com/sdoc BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 6
Description Description Dialog 4222 Office 1 17 3 8 4 5 2 6 7 16 13 9 14 10 12 15 11 15 6 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 7
. 10 Loudspeaker on/off To switch the loudspeaker on or off. See section "During Calls" on page 34. 11 Headset key See section "Headset - Dialog 4222 Office" on page 101. 12 Clear To disconnect calls or to clear the display in programming. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 7 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 8
01. 16 Loudspeaker 17 Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. 8 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 9
Dialog 3212 Standard / Dialog 3211 Economyplus 1 15 14 10 11 12 13 2 3 4 5 4 6 7 8 9 16 Note: The graphic above is valid for the Dialog 3212 Standard as well as the Dialog 3211 Economyplus telephone. The Economyplus telephone is not equipped with a display. BusinessPhone - Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 10
. The Headset key is programmed by the system administrator. See section "Accessories" on page 99. 6 Transfer / Diversion a. Transfer an ongoing call. See section "During Calls" on page 34. b. Activate/Deactivate diversion. See section "Call Forwarding" on page 45. 7 Inquiry / Conference a. To - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 11
During Calls" on page 34. 13 Clear To disconnect calls or to clear the display in programming. 14 Loudspeaker 15 Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. 16 Microphone BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 12
Phone keys Dialog 4222 / Dialog 3211 & 3212 This table gives you an overview of the different key design of the Dialog 4222 Office, the Dialog 3212 Standard and the Dialog 3211 Economyplus. In this user guide you will only find illustrations of the Dialog 4222 keys. If you are using the Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 13
is not active. Steady light The function is active. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call or message waiting. Light with short breaks Ongoing call. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 13 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 14
Dialog 4222 Office and the Dialog 3212 Standard telephone. The display assists your actions on the phone with step-by-step instructions. When your phone person you called and the lower line shows where the call is diverted. CHAMBERS D BURNES B 203 201 F During an incoming external call the lower - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 15
-on mode. The called extension has text info stored. The called extension has Voice info stored. Missed calls Indicates outside temperature and tendency (up or down) if your telephone system is equipped with optional temperature sensor. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 15 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 16
or vacant) Call Waiting tone Blocking tone (Call cannot be executed due to congestion or called party blocked) Verification tone (Verification that ordered function is accessed) Intrusion tone (Sent to all parties during Intrusion) 16 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 17
are emitted from the phone. - repeated after 4 s External ringing signal - repeated after 4 s Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 17 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 18
external caller and in case of diversion in the public net the display shows the number of the diverted as well as the calling party, see also section "ISDN Facilities" on page 74 (Dialog 4222 Office / Dialog 3212 Standard telephone). A trunk line is the same as an external line. 18 BusinessPhone - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 19
to program Free On 2nd Access on a programmable key. See section "Settings" on page 88. Press to activate / deactivate Free On 2nd Access (pre-programmed). When Free On 2nd Access is active the lamp lights and you can receive calls while speaking. BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 20
if you do not want to be disturbed by the ringing of the telephone. Dialog 4222 Office / Dialog 3212 Standard: Incoming calls will only be indicated on the display and by the flashing Line key. Dialog 3211 Economyplus: Incoming calls will only be indicated by the flashing Line key. Note: For the - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 21
24 digits maximum). Previously saved number is erased. Ô 2nd Ô Save/Redial Save number Before you quit the call: Press. Press to save the dialled number. Ô 2nd Ô Save/Redial Redial number Press. Press to redial the saved number. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 21 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 22
and by programming your own Abbreviated Numbers. Handsfree Without lifting the handset, just press a Line key, or the Loudspeaker key, or the first digit of the number. The call is in handsfree mode, via the loudspeaker and microphone. 22 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 23
in order to redial it easily. Previously saved number is erased. Ô 2nd Ô Save/Redial Save number Before you quit the call: Press. Press to save the dialled number. Ô 2nd Ô Save/Redial Redial number Press. Press to redial the saved number. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 24
the handset or press to finish the procedure. You are called back if the called number finishes the ongoing call or the next time the extension finishes a new call. On the Dialog 4222 Office and the Dialog 3212 Standard the display shows: 24 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 25
pause key, see section "Program a function" on page 89. Press to pause (pre-programmed). The requests are paused and the key lamps of the Automatic Redial keys are flashing slowly. Press to resume Automatic Redial (pre-programmed). BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 25 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 26
heard and a three-party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled "Alternative programming for Automatic Callback, Camp-on, Intrusion" on page 92. 26 BusinessPhone - Dialog 4222 Office / Dialog 3211 & - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 27
type of Call Forwarding the called extension has activated. Abbreviated Numbers By using Abbreviated Numbers, you can make calls simply by Abbreviated Numbers can be programmed on the programmable keys on the phone and 17 on the optional key panel (Dialog 4222 Office only). See section " - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 28
Outgoing Calls Additionally, you can program the 4 programmable keys on the telephone (see Option 1). Notes: This procedure is very useful if you are not using a key panel. If you are using a Dialog 4222 Office with the optional key panel, all Abbreviated Numbers that are programmed via the keypad, - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 29
program a function that is activated/deactivated via a dial code. Press. Press to make a call or activate a code (pre-programmed). *00* Ô 2nd _AÔ 0z Program Individual Abbreviated Number How to program the key 2nd followed by the key 2. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 29 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 30
Outgoing Calls z _ A ÕÔ X Or: Enter a dial code (maximum 4 digits). Press the programmable key again. Press to finish programming. Note: The Dual-Function keys allow Individual Abbreviated requires waiting for a second dial tone, press . 30 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 31
make a call (pre-programmed). *00* _AÔ 10 _ A ÕÔ Program Dial-by-Name How to program an internal directory number on a programmable key. Press to enter the programming mode. Press a programmable key. Press. Press the programmable key again. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 32
Outgoing Calls z _ A ÕÔ í Enter the number. You can use any directory number, e.g. a Common Abbreviated Number or a colleague's extension number. Press the programmable key again. Press to finish the procedure. 32 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 33
handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a Conference or put the call on hold to perform other tasks. Â Group Listening You have section "Settings" on page 88. Press to end the call. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 33 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 34
third party answers you can switch between the calls, create a Conference and end one of the calls. Press to end the Inquiry call. The second call is disconnected. Press to retake the first call. You are now connected to the first party. 34 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 35
and warnings in section "Useful Hints" on page 105. Press. Or: Replace the handset. The call is transferred. External calls might only be transferred with the Transfer key, if this state of connection is allowed by the System programming. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 35 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 36
the ongoing call and answer the waiting call Replace the handset to finish the ongoing call. The waiting call is signalled on your phone. Lift the handset to answer the new call. Or: Press and replace the handset to answer in handsfree mode. 36 BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 37
procedure to include other persons into the Conference. In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. 12 May 10:35 +15° CONFERENCE S BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 37 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 38
call can be picked up on any extension within one minute, or if not it will recall on the holding extension. Press to pick-up on own extension. Or: Pick-up on another extension: Enter the number of the extension that put the call on hold. Press. 38 BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 39
Callback message Press to send a Call Me message. Ô Message 9 * 9 # Voice To send a Voice message. Press. Press and speak a Voice message. Press to play-back and listen to your recording. Press and speak to re-record. Press to send. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 39 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 40
e.g.: 00431811005446 ! - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 41
Press the Volume Down key to erase the selected call. The call is erased from the list and the next call is displayed. The display will inform you if there are no more calls in the list. í Exit the Call List Press to exit the Call list. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 41 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 42
only applies to the Dialog 4222 Office and the Dialog 3212 Standard telephone. When the BusinessPhone Communication Platform is provided with metering information from the public net, the call metering function can be used to check the cost of outgoing calls. The BusinessPhone Communication Platform - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 43
call. Press to finish the procedure. *45# í Read out your own cost counter This is useful, when you want to check the accumulated cost of your own counter. Press. The system shows the accumulated cost since the last reset. Press to finish the procedure. BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 44
when caller receives busy tone If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. 44 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 45
diversion. All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state. 12 May 10:35 +15° DIVERSION 4736->5400 Ô 2nd ÕÔ Diversion Cancel diversion Press. Press to cancel diversion. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 46
z Ô 2nd ÕÔ Diversion Program Fixed Diversion address If you need to program a new diversion address: Press to enter the programming mode. Press. Press. Enter the new diversion address. Press. Press. í Press to finish the procedure. 46 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 47
Call Forwarding is active. Note: An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated. Ô 2nd ÕÔ Diversion Cancel Internal Diversion Press. Press. Individual Diversion is cancelled. The lamp extinguishes. BusinessPhone - Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 48
position. Press to activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds you that Call Forwarding is active. The display shows that you have activated an External Diversion. Press. 48 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 49
calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your telephone. *21* z* z# í Activate Follow-me Note: This procedure has to be executed from the telephone the calls the procedure. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 49 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 50
Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows "Listen to Messages" on page 58. Select Pre-defined Text or Voice information. 50 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 51
phone). External callers will be routed to the operator who also has access to your absence info. Ô 2nd Ô Info 5 0627 # Pre-defined texts example: Vacation, back June 27 Press. Press. Enter the absence code. Enter month and day. Press. Information active. BusinessPhone - Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 52
erase info. Ô 2nd Ô # Info í Save information Press. Press to deactivate and save for later use. Information is passive. Press to finish the procedure. 52 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 53
the procedure. Receive information for diverted calls Note: This section only applies to the Dialog 4222 Office and the Dialog 3212 Standard telephone. A colleague, Andersen, has programmed diversion to your extension. You answer a call to Andersen on your phone. The sign '&' or '%' indicates that - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 54
While you are away from the office, callers can leave messages in your individual or in a common mailbox, which can be used by more than one user. You are also able to configure is activated, the Diversion lamp shows steady light. 54 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 55
pre-programmed diversion address calls will be signalled on your phone again. Note The mailbox is still active if is defined as preprogrammed diversion address for the feature Diversion when there is no answer and Diversion when caller receives busy tone. BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 56
to access the common mailbox (pre-programmed key). Listen and follow the voice phone) z Enter the public number of your company. z Enter the directory number of the individual or common mailbox. Listen and follow the voice announcements. 56 BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 57
follow the voice announcements in the dedicated menu. • play message again • forward a message • get date and time info • pause during play • . "Call me" messages will call the sender (these messages cannot be stored). Press to finish the procedure. BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 58
original message. There are no distribution list numbers available. Forwarding the same message to more than one mailbox must be or you can activate a fixed or individual diversion for all your calls. Access the mailbox. (See chapter "Access the Mailbox" on page Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 59
new voice messages arrive. You can specify an external number where you will be called at a pre-programmed time or as soon as a new message arrives. Note: This feature may be two different ways (depending on the programming of the system): BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 59 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 60
have to call back the mailbox system to retrieve the message. Note: If you do not acknowledge the notification within the pre-programmed time, and time must be programmed before you activate the notification. Press to finish the procedure. 60 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 61
a new password. Dial your present password. The default password is 0000. Press. Dial your new password. Press. Verification tone. Press to finish the procedure. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 61 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 62
to play-back. Press and speak to re-record. Press to stop the recording and save the message. Press to finish the procedure. 62 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 63
is the exclusive responsibility of the user, offences can be criminally prosecuted. Neither the manufacturer nor the dealer of this product is responsible for the abuse of this feature by the user or for any damages caused thereby. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 63 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 64
: Press to search for common abbreviated numbers The display shows: TELEPHONE DIRECTORY - ENTER SEARCH KEY í To exit the System Phonebook Press to exit 64 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 65
will be displayed. Press to scroll forward in the list Or: Press to call the desired list entry Search routine was not succesful If no entry fulfils the search criteria, the display shows: SORRY-NO SUCH NAME return:1 1 Press to start a new search BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 66
can block your extension in order to prevent unauthorized external calls. You can still make internal calls and you can also receive incoming calls. Press to block your extension. Verification tone. Press . Press to finish the procedure. 66 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 67
extension This makes it possible to make a call on another, blocked extension, by using your Password. Press. Enter your Password. Press. Enter your extension number. Press. Dial tone. You can make one call from the blocked extension. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 67 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 68
Line key. The external line will be seized automatically. Press a free Line key (pre-programmed). Enter the desired number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. 68 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 69
, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. z Enter the Group Call-pick-up code. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 69 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 70
the message No call waiting at common bell. This will also happen if you dial the Common Bell pick-up code and there are no calls waiting at the Common Bell extension. Note: You can also program the Common Bell code on a Function key. 70 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 71
Log in Before you can answer Group Hunting calls, you must log in. To log into one hunt group: Press. Enter the hunt group code. Please ask your system administrator for the configured number. Press. To log into all hunt groups: Press. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 71 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 72
different display layout, please contact your system administrator. GH-GROUP ANDERSEN A 300 200 C Answer Group Hunting calls in the normal way. #28* z # Log out To log out from one hunt group: Press log out from all hunt groups: Press. 72 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 73
applies to the Dialog 4222 Office and the Dialog 3212 Standard telephone. This chapter is only relevant when your system is connected to a digital trunk line (ISDN-trunk line). It provides a general view of all the (supplementary) services available from the public net which are supported by the - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 74
case the normal number of the external line will be shown. 12 May 10:35 +15° EXTERNAL 701 C Example 4: The calling number has been diverted in the public net, the calling and the diverting number will be shown. 43181188 1811004736 C 74 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 75
example: Diversion or Pick-up from another extension), your display shows the new number. Example: Called Party number 0 181100 Extension 4736 12 May 10:35 +15° 01811004736 F The desired information. 12 May 10:35 DISPLAY REST +15° S BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 75 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 76
the possibility to register the number in the public network during the call. Press to register the connected number (pre-programmed). Or: Press to register the connected number. If the function display will revert to the previous state. 76 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 77
party. 12 May 10:35 DISPLAY REST +15° S Press a pre-programmed key to suppress your complete number to the public net. The lamp beside the key shows a steady light and the function remains activated until the key is pressed again. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 77 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 78
-programmed). Or: Press to log on the secondary telephone. 12 May 10:35 +15° 2nd USER LOGGED ON For incoming calls: • Both telephones are treated as 1 single extension. For outgoing calls: • Both telephones are treated as 2 separate extensions. 78 BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 79
have the authority to set a reminder. In case of a typing error, press the Volume Down key to delete the latest entered digit. Press to finish programming. When the reminder time is reached, your phone rings with recall signal. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 79 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 80
Doorphone calls Press the flashing Line key. You will be in speech connection with the calling party. Opening of the doorlock After you have answered the Doorphone, you can open the door making an inquiry to the door-opener's directory number. 80 BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 81
all incoming calls to one extension (answering position), e.g. when the office is closed. Press to activate or deactivate (pre-programmed). When the lamp lights, Night Switch is active. When the lights extinguishes, Night Switch is passive. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 82
depends on the configuration of the system. Or: Use the External Diversion function. Procedure, see section "Call Forwarding" on page 45. Note: If you program a new diversion address, remember to reset it when you return to your office. 82 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 83
, see section "Direct Inward System Access (DISA)" on page 83. *9* Ô z# Verified or own Account Number Press. This code cannot be entered during the call. Or: Press (pre-programmed). Enter Account Number and press. Valid digits 0-9. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 83 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 84
call comes straight in through the loudspeaker. Note: To accept a transferred external call you must first press the Transfer key. Immediate Answer ÕÔ Cancel Immediate Answer Press the Immediate Answer key (pre-programmed). The lamp extinguishes. 84 BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 85
a special ringing tone and the call is resumed in the non-IP net. 12 May 10:35 +15° SPEECH PATH REPLACE Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a Blocking tone. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 85 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 86
in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest routing will be selected. 0z Use Least Cost Routing system. Note: You can also program the LCR code on a Function key. 86 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 87
when you start programming. Programming of Dial-by-Name keys and Individual Abbreviated Numbers are described in section "Abbreviated Numbers" on page 28 and how to program a new diversion address is described in section "Call Forwarding" on page 45. BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 88
finish programming. After approximately 10 seconds, the Function key is active. Example: Program Supervision of extension 204 on key A, with ringing character 1. For available Function codes, see section "Function codes and required data" on page 91. 88 BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 89
A ÕÔ 204 _ A ÕÔ 1 _ A ÕÔ í Press to enter the programming mode. Press the desired programmable key. Enter the Function code for Supervision. Press the character. Press the programmable key again. Press to finish programming. Settings BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 89 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 90
Programming name NAMECALL SUFFIX DIGIT EXTERNAL LINE SUPERVISION DEDIC. LINE BUSY LINE 2 CONFERENCE IMMED. ANSWER EXT. VOICE M. HOLD TRANSFER SAVE READ & NUMB SECRECY ARD REQUEST ARD PAUSE Function name Dial-by-Name Camp-on Automatic Callback Answer calls - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 91
been programmed with a different associated number. Because this User Guide describes only the default programming, the programming. Camp-on Automatic Callback Answer calls, another extension Intrusion Austria, Belgium, Brazil, Denmark, Germany 5 6 8 4 BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 92
can set different volume levels for internal and external calls and for Background Music. During a call, adjust handset listening volume in handset mode. Adjust . Note: A level change also effects a headset connected to the headset outlet. 92 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 93
type 2 if you want gradually increasing volume when the phone rings. Press. Or: Press. You will hear the selected type. Press to finish the procedure. Note: When type 2 is selected, the programming of the ringing volume is not applicable. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 93 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 94
, see the underside of your telephone. If you can enter Melody Mode your telephone supports this function. í *7 # Melody Mode Press and hold to enter Melody Mode. Enter Programming mode to program a melody. Or: Press to exit Melody Mode. 94 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 95
Programming mode Press to enter Programming mode. Select the call type you want to program. Press for internal calls. Or: Press for external calls. Or: Press for Callback calls. Select Programming mode options to control the melody. Programming - Dialog 4222 Office / Dialog 3211 & 3212 95 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 96
activate/deactivate the programmed melody for internal calls . Or: Press to activate/deactivate the programmed melody for external calls. Or: Press to activate/deactivate the programmed melody for Callback calls. Press to exit Melody Mode. 96 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 97
contrast. Press to save and exit. Note: To exit the menu without saving the changes, press # before you press any of the adjustment keys. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 97 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 98
. Your telephone can be expanded with one key panel. Note: One key panel of type DBY 419 01 can be connected to the Dialog 4222. Option unit Dialog 4222 Office The Option unit DBY 420 01/1 is an optional accessory, to be installed on the bottom of your telephone set. The following devices - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 99
busy indication outside your door • Enhanced Headset functionality • PC Sound Card • Second handset Note: For people with impaired hearing the Option unit offers the possibility to amplify the receiving volume in the handset and headset. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 99 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 100
Description" on page 7. All calls can be handled via the headset. ÖÔ Line 1 í Answer calls Press the flashing Line key to answer. Press to terminate a Headset call. z í Make calls Enter the desired number. Press to terminate the call. 100 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 101
Í Handset to headset Press the Headset key. Â Headset with Group Listening Press to toggle between headset with or without Group Listening. Â Headset to handsfree Press. Í Press the Headset key. Í Handsfree to headset Press the Headset key. BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 102
Line key to answer. Press to terminate a Headset call. z X Make calls Enter the desired number. Press to terminate the call. u Headset to handset Lift the handset. h Headset Handset to headset Press the Headset key (optional). 102 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 103
s Headset with Group Listening Press to toggle between headset with or without Group Listening. s h Headset Headset to handsfree Press. Press the Headset key (optional). h Headset Handsfree to headset Press the Headset key (optional). BusinessPhone - Dialog 4222 Office / Dialog 3211 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 104
, such calls may occupy two of your system's external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. 104 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 105
Installation Installation Dialog 4222 Office Install cables Handset cable to the left Handset cable to the right You can put the cable handset cable has to be plugged in HANDSET. Change cables Use a screwdriver to unlock the stop. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 105 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 106
Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand 106 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 107
Installation Install key panel Note: Only available for Dialog 4222 Office. 1 Remove the small plastic plate, marked DSS, i.e. with a screwdriver and connect the cable. 2 it can only be used with newer exchange versions. Stand positioning BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 107 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 108
own key panel designation cards. The Designation Card Manager is included on the Enterprise Telephone Toolbox CD. For questions regarding the product, please contact your Aastra Certified Sales Partner. 108 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 109
Install pullout leaf Installation 1 Remove the protective film from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the direction of the "cut" corner. 3 Insert the pullout leaf. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 109 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 110
Installation Wall mounting handset hook The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. 1 Use a screwdriver Mount screws according to measures and attach the phone. 110 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 111
questions regarding the product, please contact your Aastra Certified Sales Partner. Placing the phone • Do not place your telephone on sensitive -observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 111 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 112
Installation Dialog 3212 Standard / Dialog 3211 Economyplus Install cables 1 Cable to handset 2 Cable to exchange 3 Space for personal directory list ( remove a cable, push down the plug stop. Use a screwdriver to unlock the stop. 112 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 113
on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 Tiltable display (Standard only) Adjustable angle 113 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 114
telephone carefully. Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. 114 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 115
that a call is forwarded if the extension is busy. See section "Call Forwarding" on page 44. Diversion Bypass This is useful for letting urgent calls through to an extension where diversion is active. See section "Call Forwarding" on page 44. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 116
programmed text information. 2. Voice information. Intercom A two-way direct call Calls" on page 22. IP call Internal call sent via an internal data network (LAN or WAN). ISDN Integrated Services Digital Network. Provides your system with supplementary services Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 117
an inquiry and then transfer the call to another party (internal or external). See section "During Calls" on page 33 and "Useful Hints" on page 104. Trunk line A trunk line is the same as an external line. Can be either digital or analog. BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 117 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 118
info 14 Diversion when caller receives busy tone 44 Diversion when there is no answer 44 Diverted extension 27 Doorphone 80 DTMF Tones 84 During Calls 33 Call Waiting 36 Common Hold 38 Conference 37 From handset to handsfree 33 118 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 119
volume 92 Headset 100 I Immediate Answer 84 Incoming Calls 18 Answer calls 19 Silent Forward a Voice Message 58 Listen to your Messages 57 Outcall (External) Notification 59 Send Messages via your mailbox 59 Make a call via the System Phonebook 65 BusinessPhone - Dialog 4222 Office / Dialog - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 120
/Telephone Attendance 69 System Phonebook Make a Call 65 Use 64 T Tandem configuration 78 Tape recorder 100 Tones 16 Transfer 35 U Use the system Phonebook 64 Useful Hints 104 Connections between external lines 104 V Volume 92 W Welcome 4 120 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 121
Index BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 121 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 122
Notes Notes 122 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 123
Notes BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212 123 - Aastra Dialog 4222 | Dialog 4222 Office for BusinessPhone, user guide - Page 124
Subject to alteration without prior notice. For questions regarding the product, please contact your Aastra Certified Sales Partner. Also visit us on www.aastra.com © Aastra Telecom Sweden AB 2008. All rights reserved. EN/LZTBS 170 321 R2A
Dialog 4222 Office / Dialog 3211 & 3212
BusinessPhone Communication Platform
User Guide