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Aastra Dialog 4222 Dialog 4222 Office for BusinessPhone, user guide - Page 44

Call Forwarding, Diversion when there is no answer, Diversion when caller receives busy tone

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Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. The alternate answering position can either be a pre-programmed one ( a common one for: Fixed Diversion, Diversion when there is no answer and Diversion when caller receives busy tone) or an individual one. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Depending on the type of diversion you are also able to record your Personal Greeting, see section "Change your Personal Greeting" on page 59. Note: You can still make calls as usual. Diversion when there is no answer If you are not available to answer incoming calls (internal or external), your system administrator can program your extension to automatically divert calls to a programmed diversion address (default time: 15 seconds). Diversion when caller receives busy tone If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. 44 BusinessPhone - Dialog 4222 Office / Dialog 3211 & 3212

Section	Page
Welcome	4
Copyright	5
Warranty	5
Declaration of Conformity	5
Description	6
Dialog 4222 Office	6
Dialog3212Standard / Dialog3211Economyplus	9
Phone keys Dialog 4222 / Dialog3211&3212	12
Lamp indications	13
Display info	14
Status information	15
Tones	16
Signals	17
Incoming Calls	18
Internal calls	18
External calls	18
Answer calls	19
Handsfree	19
To another extension	19
Allow calls on Line 2	19
Answer a second call	20
Silent ringing	20
Dialog4222 Office/ Dialog3212 Standard:	20
Dialog3211 Economyplus:	20
In idle mode:	20
Save and redial incoming calls	21
Save number	21
Redial number	21
Outgoing Calls	22
Make calls	22
Handsfree	22
Last External Number Redial	23
Save external number	23
Save number	23
Redial number	23
Automatic Callback	24
Automatic Redial	24
Activate	24
Cancel	25
Pause	25
Busy extension	26
Camp-on	26
Intrusion	26
Diverted extension	27
Abbreviated Numbers	27
Option 1 - Via a programmable key	27
Option 2 - Via the keypad	27
Common Abbreviated Numbers	29
Individual Abbreviated Numbers via a programmable key	29
Program Individual Abbreviated Number	29
Individual Abbreviated Numbers via the keypad	30
Program Individual Abbreviated Number	30
Cancel one specific Individual Abbreviated Number	31
Cancel all Individual Abbreviated Numbers	31
Dial-by-Name	31
Program Dial-by-Name	31
During Calls	33
Group Listening	33
From handset to handsfree	33
From handsfree to handset	34
Mute	34
Inquiry	34
Refer Back	35
Transfer	35
Transfer to a busy extension	36
Callback	36
Call Waiting	36
To terminate the ongoing call and answer the waiting call	36
Conference	37
Individual Hold	38
Common Hold	38
Send Message	39
Callback message	39
Voice	39
Call List	40
Retrieve calls	40
Show date, time and call attempts for the selected call	41
Erase calls from the Call List	41
Exit the Call List	41
Call Metering	42
Cost Indication	42
Cost of the last call	43
Read out your own cost counter	43
Call Forwarding	44
Diversion when there is no answer	44
Diversion when caller receives busy tone	44
Fixed Diversion	45
Activate Fixed Diversion	45
Cancel diversion	45
Program Fixed Diversion address	46
Individual Diversion	47
Program and activate Internal Diversion	47
Cancel Internal Diversion	47
Program and activate a new External Diversion address	48
Cancel External Diversion	48
Re-activate External Diversion	48
Follow-me	49
Activate Follow-me	49
Cancel Follow-me	49
Absence Information	50
Enter information	50
Pre-defined texts	51
Voice information	52
Change information	52
Erase information	52
Save information	52
Use saved information	53
Receive information for diverted calls	53
Text info programmed	53
Voice info programmed	53
Mailbox System	54
Activate the Mailbox	54
Deactivate the Mailbox	55
Access the Mailbox	56
Access the mailbox from your own extension	56
Access the mailbox from any other extension	56
Access the mailbox from an external position (e.g.mobile phone)	56
Listen to Messages	57
Forward a Voice Message	58
Change your Personal Greeting	58
Send Messages via your Mailbox	59
Outcall (External) Notification	59
Change Password	61
Change the password via your individual mailbox	61
Change the password via the telephone	61
Dictaphone Function	62
Record message	62
Conversation Recording	63
System Phonebook	64
Use the System Phonebook	64
To exit the System Phonebook	64
Make a Call	65
Search routine was succesful	65
Search routine was not succesful	65
Security	66
Block extension	66
Un-block extension	66
Bypass blocked extension	67
Bypass own extension	67
Bypass another extension	67
Group Features	68
Key system	68
Answer an external call	68
Make an external call	68
Supervision/Telephone Attendance	69
Traffic situation	69
Pick-up calls for the group	69
Call a group-member	69
Group Call-pick-up	69
Loudspeaker Paging	70
Answer Paging	70
Common Bell	70
Group Hunting	71
Log in	71
Answer calls	72
Log out	72
ISDN Facilities	73
Number Identification	73
Answer an incoming call from an ISDNline	74
Make an external call on an ISDN-line	75
Malicious Call Identification	76
Number Secrecy	77
Other Useful Features	78
Tandem configuration	78
To activate the Tandem configuration	78
To deactivate the Tandem configuration	79
Transferring a call between members of a Tandem unit	79
Reminder	79
Cancel reminder	80
Background Music	80
Doorphone	80
Answering Doorphone calls	80
Opening of the doorlock	80
Intercom Line	81
Night Switching	81
Direct Inward System Access (DISA)	82
Account Number	83
Verified or own Account Number	83
DTMF Tones	84
Immediate Answer	84
Cancel Immediate Answer	84
Networking	85
IP Calls	85
Least Cost Routing	86
Use Least Cost Routing	86
Calling Least Cost Routing	86
Settings	87
Program a function	88
Select ringing character	88
Function codes and required data	90
Alternative programming for Automatic Callback, Camp-on, Intrusion	91
Handset and loudspeaker volume	92
Ringing signal	93
Ringing type	93
Ringing volume	94
Ringing character	94
Melody programming	94
Melody Mode	94
Programming mode	95
Programming mode options	95
Display contrast	97
Accessories	98
Expansion key panel	98
Option unit	98
Dialog 4222 Office	98
Dialog 3211 / Dialog 3212	99
Extra handset	100
Tape recorder	100
Headset - Dialog 4222 Office	100
Activate/Deactivate the headset	100
Answer calls	100
Make calls	100
Headset to handset	101
Handset to headset	101
Headset with Group Listening	101
Headset to handsfree	101
Handsfree to headset	101
Headset - Dialog 3211 & Dialog 3212	102
Activate/Deactivate the headset	102
Answer calls	102
Make calls	102
Headset to handset	102
Handset to headset	102
Headset with Group Listening	103
Headset to handsfree	103
Handsfree to headset	103
Useful Hints	104
Connections between external lines	104
Installation	105
Dialog 4222 Office	105
Install cables	105
Change cables	105
Install stands and adapt telephone	106
Install key panel	107
Stand positioning	107
Install card	108
Install pullout leaf	109
Wall mounting handset hook	110
Install card	111
Placing the phone	111
Cleaning the telephone	111
Dialog 3212 Standard / Dialog3211Economyplus	112
Install cables	112
Change cables	112
Wall mounting handset hook	113
Install stand and adjust telephone	113
Placing the telephone	114
Cleaning the telephone	114
Glossary	115