Acer Z410 User Manual - Page 56

AcerEXTEND - Acer smartphone Not, Found, I can't control my smartphone with computer's mouse, how do

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56 - Using your smartphone with AcerEXTEND Why do I constantly see the AcerEXTEND ON/OFF warning window? You may be encountering this problem because the driver for the smartphone's USB debugging interface was not installed properly. Please connect your USB cable to a USB 2.0 port on your computer first and then restart AcerEXTEND. How do I dismiss the AcerEXTEND - Acer smartphone Not Found warning? • Unlock the smartphone. If you see a window asking you to Always allow from this computer, make sure it is checked and tap OK. • If you do not see the alert window, try disconnecting and reconnecting the USB cable to see if the alert window appears. • Make sure the date and time on your computer are correct. If it is not correct, adjust the time and restart AcerEXTEND. • Check if there are any third party smartphone assistant applications installed on your computer. Turn any third party smartphone assistant applications off and restart AcerEXTEND. I can't control my smartphone with computer's mouse, how do I fix it? • Make sure you have the latest version of AcerEXTEND installed on your smartphone and computer. • Try rebooting your smartphone. How can I copy files from my smartphone to my computer? Android does not support dragging and dropping files. To copy a file from your smartphone to your computer, please select the file using an app, such as a File Manager, and use the Share function to share the file to your computer via AcerEXTEND. I can't share a file or web link from my smartphone, how can I fix this? Android may have terminated the AcerEXTEND service due to a resource shortage. Re-start the AcerEXTEND connection. How can I improve the quality of AcerEXTEND wireless connections? If you experience screen lag or it freezes frequently when you are using AcerEXTEND over a wireless connection, the Wi-Fi channel

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56 - Using your smartphone with AcerEXTEND
Why do I constantly see the AcerEXTEND ON/OFF warning
window?
You may be encountering this problem because the driver for the
smartphone's USB debugging interface was not installed properly.
Please connect your USB cable to a USB 2.0 port on your computer
first and then restart AcerEXTEND.
How do I dismiss the
AcerEXTEND - Acer smartphone Not
Found
warning?
•
Unlock the smartphone. If you see a window asking you to
Always
allow from this computer
, make sure it is checked and tap
OK
.
• If you do not see the alert window, try disconnecting and re-
connecting the USB cable to see if the alert window appears.
•
Make sure the date and time on your computer are correct. If it is not
correct, adjust the time and restart AcerEXTEND.
•
Check if there are any third party smartphone assistant applications
installed on your computer. Turn any third party smartphone
assistant applications off and restart AcerEXTEND.
I can’t control my smartphone with computer’s mouse, how do I
fix it?
•
Make sure you have the latest version of AcerEXTEND installed on
your smartphone and computer.
•
Try rebooting your smartphone.
How can I copy files from my smartphone to my computer?
Android does not support dragging and dropping files. To copy a file
from your smartphone to your computer, please select the file using
an app, such as a File Manager, and use the
Share
function to share
the file to your computer via AcerEXTEND.
I can’t share a file or web link from my smartphone, how can I fix
this?
Android may have terminated the AcerEXTEND service due to a
resource shortage. Re-start the AcerEXTEND connection.
How can I improve the quality of AcerEXTEND wireless
connections?
If you experience screen lag or it freezes frequently when you are
using AcerEXTEND over a wireless connection, the Wi-Fi channel