Adaptec 2012500 User Guide - Page 35

Troubleshooting

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Troubleshooting Troubleshooting If you encounter difficulties installing or using your Wireless AP, work through these troubleshooting tips. If you have difficulties achieving or maintaining a Wireless connection: ■ Check to see if radio interference is causing a problem. Move your Wireless adapter away from your microwave oven, 2.4 GHz wireless telephone, baby monitor, or other wireless device. ■ Try connecting to your Wireless AP from a shorter distance. Connection range can be as short as 100 feet in poor environments. If your computer can't locate your Wireless AP: ■ Check to see if radio interference is causing a problem. Move your Wireless adapter away from your microwave oven, 2.4 GHz wireless telephone, baby monitor, or other wireless device. ■ Try connecting to your Wireless AP from a shorter distance. Connection range can be as short as 100 feet in poor environments. ■ Ensure that the Wireless Network ID (SSID) of your Wireless NIC is the same as your Wireless AP's. See Connecting to the WLAN on page 14. ■ Ensure that if WEP is enabled that the Wireless NIC in your computer and the Wireless Access Point both have identical settings. See Connecting to the WLAN on page 14. ■ Ensure that the IP addresses of your computer and your Wireless AP are on the same IP network. To set the IP address: a Open the Wireless Access Point Utility. (See page 12.) b Right-click your Wireless AP and select Set IP Address. c Click OK, then click Exit. ■ Ensure that the network protocols for your Wireless adapter are installed. Refer to the adapter's documentation for more information. 28

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28
Troubleshooting
Troubleshooting
If you encounter difficulties installing or using your Wireless AP,
work through these troubleshooting tips.
If you have difficulties achieving or maintaining a Wireless connection:
■
Check to see if radio interference is causing a problem. Move
your Wireless adapter away from your microwave oven, 2.4
GHz wireless telephone, baby monitor, or other wireless device.
■
Try connecting to your Wireless AP from a shorter distance.
Connection range can be as short as 100 feet in poor environments
.
If your computer can’t locate your Wireless AP:
■
Check to see if radio interference is causing a problem. Move
your Wireless adapter away from your microwave oven, 2.4
GHz wireless telephone, baby monitor, or other wireless device.
■
Try connecting to your Wireless AP from a shorter distance.
Connection range can be as short as 100 feet in poor environments
.
■
Ensure that the Wireless Network ID (SSID) of your Wireless
NIC is the same as your Wireless AP’s. See
Connecting to the
WLAN
on page 14
.
■
Ensure that if WEP is enabled that the Wireless NIC in your
computer and the Wireless Access Point both have identical
settings. See
Connecting to the WLAN
on page 14
.
■
Ensure that the IP addresses of your computer and your
Wireless AP are on the same IP network. To set the IP address:
a
Open the Wireless Access Point Utility. (See
page 12
.)
b
Right-click your Wireless AP and select
Set IP Address
.
c
Click
OK
, then click
Exit
.
■
Ensure that the network protocols for your Wireless adapter are
installed. Refer to the adapter’s documentation for more
information.