Adaptec 5325301846 Configuration Guide - Page 22

SnapServer® Configuration Guide 6.5 Support Options for SnapServer NAS Systems, Expansion and Software Support options are available for all SnapServer NAS Systems, SnapServer Expansion Systems and associated SnapServer NAS software. Support, if ordered for SnapServer NAS Systems, must all be at the same level. Note: Support options described below are for current SnapServer NAS Systems only. Support options are available for discontinued SnapServer NAS Systems and expansion. For these options, please contact Overland Storage Sales. 6.5.1 SnapServer N2000 Support Options Step 1 Step 1a Choose support for SnapServer N2000 systems as appropriate. Choose appropriate SnapServer N2000 Support option Support for up to 5 years can be obtained at the time of initial system purchase by combining appropriate single year offerings. EWCAREL1U-N2000 EWCAREL1E-N2000 EWCAREL1R-N2000 OverlandCare Level 1 (24x7 Phone/NBD Adv. Replace), 3-Yr New Product Uplift, N2000 OverlandCare Level 1 (24x7 Phone/NBD Adv. Replace), 1-Yr Extension, N2000 OverlandCare Level 1 (24x7 Phone/NBD Adv. Replace), 1-Yr Uplift, N2000 EWCAREL2U-N2000 EWCAREL2E-N2000 EWCAREL2R-N2000 OverlandCare Level 2 (24x7 Phone/NBD Onsite), 3-Yr New Product Uplift, N2000 OverlandCare Level 2 (24x7 Phone/NBD Onsite), 1-Yr Extension, N2000 OverlandCare Level 2 (24x7 Phone/NBD Onsite), 1-Yr Uplift/Renewal, N2000 EWCAREL3U-N2000 EWCAREL3E-N2000 EWCAREL3R-N2000 OverlandCare Level 3 (24x7 Phone/9x5x4-Hr Onsite), 3-Yr New Product Uplift, N2000 OverlandCare Level 3 (24x7 Phone/9x5x4-Hr Onsite), 1-Yr Extension, N2000 OverlandCare Level 3 (24x7 Phone/9x5x4-Hr Onsite), 1-Yr Uplift/Renewal, N2000 EWCAREL4U-N2000 EWCAREL4E-N2000 EWCAREL4R-N2000 OverlandCare Level 4 (24x7 Phone/24x7x4-Hr Onsite), 3-Yr New Product Uplift, N2000 OverlandCare Level 4 (24x7 Phone/24x7x4-Hr Onsite), 1-Yr Extension, N2000 OverlandCare Level 4 (24x7 Phone/24x7x4-Hr Onsite), 1-Yr Uplift/Renewal, N2000 EWSECURE-DD24 EWSECURE-DD8 1 YR SECURE DRIVE Exchange, Up to 24 Drives 1 YR SECURE DRIVE Exchange, Up to 8 Drives 22 For the latest version of this document, please go to: http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf ©2011 Overland Storage. All trademarks and registered trademarks are the property of their respective owners. The information contained herein is subject to change without notice and is provided "as is" without warranty of any kind. Overland Storage shall not be liable for technical or editorial errors or omissions contained herein.