Asus ProArt Display OLED PA27DCE User Guide - Page 41

3.4 Troubleshooting (FAQ) Problem Power LED is not ON Possible Solution • Press the button to check if the monitor is in the ON mode. • Check if the power cable is properly connected to the monitor and the power outlet. • Check if the AC switch is set to ON. The power LED lights amber and • Check if the monitor and the computer are in the ON there is no screen image mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave • Make sure the signal cable is properly connected to pattern is present in the image the monitor and the computer. Screen image has color defects (white does not look white) No sound or sound is low • Inspect the signal cable and make sure that none of the pins are bent. • Perform All Reset via OSD. • Adjust the RGB Tuning settings or select the Color Temperature (Color Temp.) via OSD. • Ensure that the HDMI/DisplayPort cable is properly connected to the monitor and the computer. • Adjust the volume settings of both your monitor and HDMI/DisplayPort device. • Ensure that the computer graphic card driver is properly installed and activated. ASUS PA27DCE OLED Monitor 3-19