Asus ROG Swift OLED PG49WCD User Guide - Page 30

3.4 Troubleshooting (FAQ) Problem Power LED is not ON Possible Solution • Press the button to check if the monitor is turned on. • Check if the power cord is properly connected to the monitor and the power outlet. • Check the Power Indicator function in the OSD menu. Select "ON" to turn on the power LED. The power LED lights white and there is no screen image Screen image is too light or dark Screen image bounces or a wave pattern is present in the image Screen image has color defects (white does not look white) HDR content is not played properly Variable Refresh Rate function is greyed out. • Check if the monitor and the computer are turned on. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. • Adjust the Contrast and Brightness settings via OSD. • Make sure the signal cable is properly connected to the monitor and the computer. • Move electrical devices that may cause electrical interference. • Inspect the signal cable and make sure that none of the pins are bent. • Perform All Reset via OSD. • Select the appropriate color temperature (Color Temp.) via OSD. • Make sure the input source supports HDR playback (with proper system settings and latest software). • Make sure the content is HDR encoded. • Change Aspect Control to 32:9. Variable Refresh Rate is not supported in other settings. 3-12 Chapter 3: General Instruction