Asus X32VJ User's Manual for English Edition - Page 85

Unknown Reason - Blue screen with white text, Update the BIOS to the latest version with Easy Flash

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A. Reinstall the latest version "Power4 Gear" utility to solve your problem. It is available on the ASUS website. Unknown Reason - Blue screen with white text A blue screen with white text appears after system bootup. 1. Remove additional memory. If additional memory was installed after purchase, power OFF, remove the additional memory, and power ON to see if the problem is due to incompatible memory. 2. Un-install software applications. If you have installed software applications recently, they may not be compatible with your system.Try to un-install them in Windows Safe Mode. 3. Check your system for viruses. 4. Update the BIOS to the latest version with Easy Flash in Windows or AFLASH in DOS mode. These utilities and BIOS files can be downloaded from the ASUS website. Ensure your Notebook PC does not lose power during the BIOS flashing process. 5. If problem still cannot be solved, use the recovery process to reinstall your entire system. You must backup all your data to another location before recovering. Notebook PC User Manual A-13

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Notebook PC User Manual
A-13
A.
Reinstall the latest version “Power4 Gear” utility to solve your
problem. It is available on the ASUS website.
Unknown Reason - Blue screen with white text
A blue screen with white text appears after system bootup.
1.
Remove additional memory. If additional memory was installed
after purchase, power OFF, remove the additional memory, and
power ON to see if the problem is due to incompatible memory.
2.
Un-install software applications. If you have installed software
applications recently, they may not be compatible with your
system. Try to un-install them in Windows Safe Mode.
3.
Check your system for viruses.
4.
Update the BIOS to the latest version with Easy Flash in
Windows or AFLASH in DOS mode. These utilities and BIOS files
can be downloaded from the ASUS website.
Ensure your Notebook PC does not lose power during the BIOS
flashing process.
5.
If problem still cannot be solved, use the recovery process to
reinstall your entire system.
You must backup all your data to another location before
recovering.