Belkin F1DM208T User Manual - Page 37

TROUBLESHOOTING Keyboard The computer does not detect a keyboard and I get a keyboard error reported at boot up. • Check that the keyboard cable between the MATRIX2 and the computer is completely connected. Tighten any loose connections. • Try using a different keyboard. • Try connecting the computer to a different port. • If you are using the keyboard software that was included with your keyboard, uninstall it and then reinstall the standard Microsoft keyboard driver. Mouse The mouse is lost when I switch to a different port. • Check that the mouse you are using is connected properly to the console of the MATRIX2. • Check that the other Console is not on the same port. • If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver. • Disconnect and reconnect the mouse cable attached to the channel with which you are experiencing problems to re-synchronize the mouse connection. • Make sure the mouse works when directly plugged into the computer. • If the computer is coming out of standby mode, allow up to one minute to regain mouse function. • De-activate power-management schemes on the PC with which you are experiencing problems. • Try a different mouse. The mouse is not detected at boot-up. • Check the cables and make sure that they are inserted correctly. 35