Belkin F1DS102J User Manual - Page 29
Keyboard, Mouse
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Troubleshooting KEYBOARD Problem: 1 The computer does not detect a keyboard and I get a keyboard error reported at boot up. 2 Solution: • Check that the keyboard cable between the KVM Switch and the computer is 3 connected properly. Tighten any loose connections. • Try swapping your keyboard with a different one. 4 • Try connecting the computer to a different port. • If you are using the keyboard software that was included with your keyboard, 5 uninstall it and install the standard Microsoft keyboard driver. 6 MOUSE Problem: 7 Mouse is lost when I switch to a different channel. Solution: 8 • Check that the mouse you are using is connected properly to the console of the KVM Switch. • If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver. • Disconnect and reconnect the mouse cable attached to the channel with which you are experiencing problems to resynchronize the mouse connection. • Attach the mouse directly to the computer with which you are experiencing mouse problems. • If the computer just awoke from standby mode, allow up to one minute to regain mouse function. • Deactivate power-management schemes on the PC with which you are experiencing problems. • Try swapping the mouse with a different one. section 27