Belkin F6D3010 User Manual - Page 38

Problem, Solution, Solution - drivers

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Troubleshooting Problem: Installation CD-ROM does not start Setup Utility. Solution If the CD-ROM does not start the Setup Utility automatically, it could be that the computer is running other applications that are interfering with the CD drive. If the Setup Utility screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the "My Computer" icon. Next, double-click on the CD-ROM drive that the Installation CD has been placed in to start the installation. Then double-click on the folder named "Files". Next, double-click on the icon named "setup.exe". Problem: Power LED does not come ON; Card is not working. Solution: If the LED indicators are not ON, the problem may be that the Card is not connected or installed properly. Verify that the Card is plugged firmly into the CardBus slot of your computer. Check to see that the drivers for the Card have been installed. Right-click on the "My Computer" icon on your desktop. Choose "Properties" and navigate to the "Device Manager" and see if your CardBus Card is listed without any errors. If an error is indicated, please contact Belkin Technical Support. Problem: Link LED does not come ON; cannot connect to a wireless network or the Internet. Solution If your Card appears to be functioning properly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties. Check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Card to connect to the wireless router or access point. 36

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36
Troubleshooting
Problem:
Installation CD-ROM does not start Setup Utility.
Solution
If the CD-ROM does not start the Setup Utility automatically, it
could be that the computer is running other applications that are
interfering with the CD drive.
If the Setup Utility screen does not appear within 15-20 seconds,
open up your CD-ROM drive by double-clicking on the “My
Computer” icon. Next, double-click on the CD-ROM drive that the
Installation CD has been placed in to start the installation. Then
double-click on the folder named “Files”. Next, double-click on the
icon named “setup.exe”.
Problem:
Power LED does not come ON; Card is not working.
Solution:
If the LED indicators are not ON, the problem may be that the
Card is not connected or installed properly. Verify that the Card is
plugged firmly into the CardBus slot of your computer. Check to
see that the drivers for the Card have been installed. Right-click on
the “My Computer” icon on your desktop. Choose “Properties” and
navigate to the “Device Manager” and see if your CardBus Card
is listed without any errors. If an error is indicated, please contact
Belkin Technical Support.
Problem:
Link LED does not come ON; cannot connect to a wireless network
or the Internet.
Solution
If your Card appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the bottom
of your screen, the problem may be that there is a mismatch between
the network name (SSID) settings in your wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive
and the spelling on each computer must be exactly the same in
order for the Card to connect to the wireless router or access point.