Belkin F6D3010 User Manual - Page 40

Troubleshooting In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet from the wireless router or access point. Please see the section titled "Placement of your Wireless Networking Hardware for Optimal Performance" of this manual. If issues persist even at close range, please contact Belkin Technical Support. Problem: Signal strength is poor. Solution: Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router or access point. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet from the wireless router or access point. Changing the wireless channel - Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Dual-Band Wireless A+G Router is shipped with is channel 11 for 802.11g and 36 for 802.11a. You may choose from several other channels depending on your region; see your router or access point user manual for instructions on how to choose other channels. If issues persist even at close range, please contact Belkin Technical Support. Problem: Why are there two wireless utilities in my system tray? Which one do we use? Solution: There are several features and advantages of using the Belkin Wireless Network Utility over the Windows XP Wireless Zero Configuration Utility. We offer a site survey, detailed link information, 38