BenQ RP702 RP702 User Manual - Page 58

USB Function, may cause interference to signal transmission between - user manual

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54 Troubleshooting The remote control does not work USB Function • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display's remote control sensor window. • Check for any obstacle between the remote control and the remote control sensor window. • Check that the remote control sensor window is not under strong fluorescent lighting, or in direct sunlight. • Check for any devices (computer or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the display. Turn off the infrared function of these devices. When working with the environment of ESD interference, it is normal that the USB connection will be disconnected. The users have to restart the USB connection manually. 5/14/15

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Troubleshooting
54
5/14/15
The remote control does
not work
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the display.
• Check whether remote control is properly being pointed
at the display’s remote control sensor window.
• Check for any obstacle between the remote control and
the remote control sensor window.
• Check that the remote control sensor window is not
under strong fluorescent lighting, or in direct sunlight.
• Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the display. Turn off the infrared
function of these devices.
USB Function
When working with the environment of ESD interference,
it is
normal that the USB connection will be disconnected.
The users have to restart the USB connection manually.