Bissell ProHeat Advanced Upright Carpet Cleaner 1846 User Guide - English/Span - Page 14

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem There is no power to the machine. Possible causes Remedies The machine power switch is not turned ON ( I ). Turn on the power switch, this will illuminate the light on the front of the machine. Wall outlet may not have power. Try another working outlet. Bladder may be empty. 2-in-1 Tank may not be seated Reduced spray or properly. no spray Pump may have lost prime. Refill bladder with hot tap water. Turn power OFF (O); remove & reseat tank. Turn power OFF and hold the spray trigger for 30 seconds. Turn machine back on and check for spray. DirtLifter® PowerBrush does not turn The brush belt or pump belt is OFF or broken. Refer to instructions on page 13 for Belt Replacement. Please visit bissell.com or call BISSELL Consumer Services at 800237-7691. Instructions will accompany the replacement belt. ReadyTools dial may be on the wrong setting for the cleaning job. Nozzle window may not be properly attached. Machine does not have suction 2-in-1 tank lid is not properly installed. 2-in-1 tank is not properly seated. Poor tool position. (Hand held attachments only). 2-in-1 Tank has picked up maximum dirty water. Set ReadyTools dial to the proper setting. If you are using the hose, the dial setting should be "Tools". If you are using the machine as an upright, the dial should be set at "Floor Cleaning". Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the nozzle window are snapped into the mating slots in the main housing. Re-install lid; refer to page 8. 2-in-1 tank must be firmly seated to function; remove and reseat 2-in-1 tank. Adjust angle; apply more downward pressure. Empty 2-in-1 tank, refer to page 12. ReadyTools dial becomes difficult to turn. Diverter assembly should be cleaned. Remove the nozzle (page 13) and remove the diverter assembly; hold it under running water making sure water flows through and around the dial. Turn the dial about 10 times clockwise and 10 times counterclockwise. This should free up debris. Wipe the diverter and nozzle dry and return it to the machine. 14 www.BISSELL.com