Blendtec Tom Dickson Extreme Blender Owners Manual - Page 18

Limited Ten Year Warranty Blendtec warrants the blender motor to be free of defect in material and workmanship for a period of ten years. During this period, such defects will be repaired or the product replaced, at Blendtec's discretion, without charge. This warranty does not cover damage caused by misuse, accident, or negligence. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to a period of ten years on the motor and three years on the jars. Any unit submitted for repair must be accompanied by proof of original purchase and should be shipped prepaid to: UNDER WARRANTY Blendtec 1206 South 1680 West Orem, UT 84058 Toll Free: (800) 253-6383 Local: (801) 222-0888 1. Contact Blendtec immediately to diagnose the difficulty. Please have blender serial number ready as well as a description of the problem. Do not attempt to do your own repairs. Repairs made by persons other than Blendtec authorized service representatives will void the warranty. Many issues can be resolved simply and quickly over the phone. 2. If the difficulty cannot be resolved over the phone, your unit may require replacement. If the blender is under warranty, Blendtec will repair or replace the unit at no cost. Cosmetic damage and abuse are not included. 3. Upon receiving instructions from Blendtec, box up your existing unit and enclose the following: Your name: Address: Phone number: The blender serial number: (located on the bottom of the blender motor base) Cycle Count (from the LCD indicator): Your purchase date: Place of purchase: An explanation of the problem: OUT OF WARRANTY 1. Contact Blendtec to diagnose the difficulty. Please have the blender serial number ready along with a description of the problem. Do not attempt to do your own repairs. Many issues can be resolved simply and quickly over the phone. 2. If the blender is not under warranty and you wish to have it repaired, box 16