Bosch TAS5542UC Instructions for Use - Page 21

Troubleshooting

Page 21 highlights

en 19 Troubleshooting The following table provides solutions for problems and glitches that may arise as you use your TASSIMO machine. If you do not ind a solution for your speciic problem or the problem persists after troubleshooting, please contact TASSIMO Customer Service at 1-877-TDISCS1 (1-877-834-7271). i Note: If the piercing unit or the Service T DISC are lost, they may be purchased from TASSIMO or Bosch Customer Service Department at 1-877-TDISCS1 (only in the USA) or on www.tassimo.com. Problem Appliance not working; no symbols light up. Machine brews but no drink dispensed. Drink size smaller than usual. More steam than usual. The appliance does not recognize the inserted T DISC and remains in stand-by mode or the Status LED F lights up red. Possible cause Solution There is no power Check that the appliance is prop- supply. erly plugged into the power supply. The water tank is not Make sure that the water tank is correctly positioned. positioned correctly. The water tank was Start a cleaning cycle with the removed during the Service T DISC. brewing process or there is air in the system. The loat in the water Clean the water tank and ensure tank is stuck. the loat can move. Not enough water in the Fill the water tank after the drink water tank. has inished dispensing and press the Start / Stop button to inish the drink. The appliance needs Descale the appliance (for details descaling. see "Descaling"). The appliance needs Descale the appliance (for details descaling. see "Descaling"). Appliance is not switched Make sure the appliance is on. switched on before inserting a T DISC. No T DISC inserted. Check if T DISC has been inserted. The barcode could not Clean the T DISC barcode reading be detected. window and try again or smooth out the barcode on the T DISC with your thumb. Use another T DISC. If problems persist, contact the TASSIMO Customer Service. The brewing unit is not Clean the brewing unit thoroughly, properly closed. especially in the area of the clamp. 12/2011 TAS55_UC.indb 19 16.12.2011 13:45:15

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19
12/2011
en
Troubleshooting
The following table provides solutions for problems and glitches that may arise as you
use your TASSIMO machine. If you do not ±nd a solution for your speci±c problem or the
problem persists after troubleshooting, please contact
TASSIMO Customer Service at
1-877-TDISCS1 (1-877-834-7271)
.
i
Note:
If the piercing unit or the Service T DISC are lost, they may be purchased from TASSIMO
or Bosch Customer Service Department at 1-877-TDISCS1 (only in the USA) or on
www.tassimo.com.
Problem
Possible cause
Solution
Appliance not working;
no symbols light up.
There is no power
supply.
Check that the appliance is prop-
erly plugged into the power supply.
Machine brews but no
drink dispensed.
The water tank is not
correctly positioned.
Make sure that the water tank is
positioned correctly.
The water tank was
removed during the
brewing process or there
is air in the system.
Start a cleaning cycle with the
Service T DISC.
The ²oat in the water
tank is stuck.
Clean the water tank and ensure
the ²oat can move.
Drink size smaller than
usual.
Not enough water in the
water tank.
Fill the water tank after the drink
has ±nished dispensing and press
the Start / Stop button to ±nish the
drink.
The appliance needs
descaling.
Descale the appliance (for details
see “Descaling”).
More steam than usual.
The appliance needs
descaling.
Descale the appliance (for details
see “Descaling”).
The appliance does not
recognize the inserted
T DISC and remains in
stand-by mode or the
Status LED
F
lights up
red.
Appliance is not switched
on.
Make sure the appliance is
switched on before inserting a
T DISC.
No T DISC inserted.
Check if T DISC has been
inserted.
The barcode could not
be detected.
Clean the T DISC barcode reading
window and try again or smooth
out the barcode on the T DISC
with your thumb.
Use another T DISC.
If problems persist, contact the
TASSIMO Customer Service.
The brewing unit is not
properly closed.
Clean the brewing unit
thoroughly,
especially in the area of the clamp.
TAS55_UC.indb
19
16.12.2011
13:45:15