Bosch WFVC5400UC User Manual - Page 30

Fault Possible cause Action Water does not enter the machine or detergent is not washed away. Indicator light spin" is lit and display is flashing E:11" or E:12". Water cannot be seen in drum. Washing solution has not drained completely. Indicator light rinse" is lit and display is flashing E:13" with no water remaining in the drum Water is flowing out from underneath the machine. Suds coming out of the detergent dispenser. Repeated spinning. The laundry was not spun. (Laundry is still wet). The laundry was not spun. (Laundry is still wet). Unsatisfactory washing result. Detergent residue on the laundry. Gray residue on the laundry. System shakes or shudders when passing from lower to higher speed spinning. Water faucet not turned on. Supply hose kinked or pinched. Strainers in supply hose clogged. Aquastop Hose safety feature activated. Water pressure too low. This is not a fault. The water level is below the visible part of the drum. Suds Pump is blocked The thread of the supply hose is not tight. Leak in the drain hose. Too much soap or non-HE soap used, pump could not remove suds. This is not a fault. The unbalanced load detection system is attempting to balance the load through repeated spins. Load size too small. Large items of clothing have become entangled and could not be distributed evenly in the drum. For reasons of safety the highćspeed spin cycle was automatically prevented. Excessive suds due to too much detergent, non-HE detergent used The degree of soiling was higher than estimated. Not enough detergent. Some phosphateĆfree detergents contain waterĆinsoluble residues that may appear as light spots on the laundry. Dirt accumulation from ointments, fats or oils. Drum system suspension can shift during speed up, this is not a failure. Turn on water faucet. Cycle continues. Eliminate the cause. Clean the water inlet strainers (see Page 27). Check for safety indicator (see page 13). If red, replace hose. Eliminate the cause. Use less detergent for future wash loads. Detergents specifically designed for your High Efficiency washer produce fewer suds and will include the letters HE" on the packaging. Clean the water drainage pipe and/or drain hose. Tighten the thread. Replace the drain hose. Mix 1 tablespoon of fabric softener with 1 pt (½ litre) of water and pour into the detergent compartment (do not do this with outdoor (waterproof) fabric) Use less detergent for future wash loads. Detergents specifically designed for your High Efficiency washer produce fewer suds and will include the letters HE" on the packaging (look for the HE" symbol). Always load the drum with several large and small items together. Add more laundry. Always load the drum with several large and small items together. Mix 1 tablespoon of fabric softener with 1 pint (1/2 liter) of water and pour into the main detergent dispenser chamber; reduce the amount of detergent used; use HE detergent. (look for the HE" symbol). Select suitable cycle or Stain removal as an additional option. Add detergent according to the manufacturer's specifications. Brush off spots when laundry is dry. Add the maximum amount of detergent and select the highest permissible temperature. Mix small and large laundry pieces in load to minimize this effect. Make sure the unit is level, see page 15. If the fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on again, select and start the cycle. If the fault continues, call customer service; see Page 31. 30