Bose A20 Aviation 2010-2015 Owner's guide - Page 38

Service and Warranty Information Locating the headset serial number Your Bose® A20® Aviation Headset is identified by a unique headset serial number located on the underside of the headband and underneath the headband cushion. Reference this serial number when you register your product or contact Bose for technical support. Be sure to properly reseat the headband cushion by pressing down firmly. For more information on replacing the headband cushion, see Refer to "Headband cushion replacement" on page 28. Serial number Headband cushion Warranty Details of the limited 5-year warranty are provided on the warranty/product registration card included in the product carton. Limited warranty service To return your headset to Bose for repair Return your headset using the following procedures: 1. Contact the Bose organization in your country/region (visit www.Global.Bose. com for Bose contact information in your country/region) for specific return and shipping instructions; 2. Label and ship the product, freight prepaid, to the address provided by the Bose organization in your country; and 3. Place any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused. 38 - English