Bose Bluetooth Owner's guide - Page 23

English Tab 2, 8, 14 Tab 3, 9, 15 Tab 4, 10, 16 Tab 5, 11 Reference Tab 6, 12 Troubleshooting Problem What to do The headset does not charge. • Make sure both ends of the USB cable are firmly inserted. • If you are using a power outlet: - Be sure the power supply is securely plugged in and the outlet is working. - Be sure to use the proper power supply adapter (if one is needed in your region). • If you are using a surge suppressor, be sure the headset power supply is securely inserted and the suppressor is firmly plugged into a working outlet and turned on. • If you are using your computer, be sure the computer is plugged in and the USB port is powered. • Make sure the room temperature is between 41°F and 104°F ((5°C and 40°C) and the product is at room temperature before charging begins. Note: The battery indicator light glows a steady red if the room or product is too warm or too cold. 17