Brother International DCP 1200 Users Manual - English - Page 119

Cleaning the Drum Unit, Replacing the Toner Cartridge, click File | Select Source

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Difficulty Suggestions General Vertical Black Lines Printing on Printouts. Difficulties (Continued) Sometimes you may see vertical streaks/black lines on printouts. Your machine's primary corona wire for printing may be dirty. Clean your primary corona wire (see page 11-17). Try printing again. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). My headers or footers Most laser printers have a restricted area that appear when I view will not accept print. Usually these are the first my document on the two lines and last two lines, which leaves 62 screen but do not show printable lines. Adjust the top and bottom up when I print them. margins in your document to allow for this. Scanning Difficulties TWAIN Errors appear while scanning. Make sure the Brother TWAIN Driver is selected as the primary source. In PaperPort®, click File | Select Source, highlight the Brother TWAIN Driver and click Select. Software Difficulties You see the "New Hardware Found" message on your PC screen (although you have already installed the drivers in Windows 95). Click on 'Do not install a driver. (Windows will not prompt you again)' and click 'OK'. (See page 4-12.) You see the "Update Follow the instructions from the installer, Device Driver Wizard" then click Next. Click Finish when it appears or "Add New Hardware on the screen. (See page 4-12.) Wizard" message on your PC screen (although you have already installed the drivers in Windows 95 or 98). Cannot perform '2 in 1' Check that the paper size setting in the printing apprication and in the printer driver are the same. Cannot print when Try to reduce the printing resolution. using Adobe Illustrator. When using ATM fonts, If you are using Windows 95/98, select some characters are 'Printer Settings' from the 'Start' menu. missing or some Open 'Brother DCP-1200' properties. Click characters are printed 'Spool Setting' on the 'Details' tab. in the same place. Select 'RAW' from 'Spool Data Format'. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 7

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11 - 7
TROUBLESHOOTING
AND
ROUTINE
MAINTENANCE
Vertical Black Lines
Sometimes you may see vertical streaks/black
on Printouts.
lines on printouts.
Your machine’s primary
corona wire for printing may be dirty. Clean
your primary corona wire (see page 11-17).
Try printing again. If the problem continues,
call Brother Customer Service at
1-800-284-4329 (
USA
),
1-800-853-6660 (
from within Canada
) or
1-514-685-6464 (
from within Montreal
).
My headers or footers
Most laser printers have a restricted area that
appear when I view
will not accept print.
Usually these are the first
my document on the
two lines and last two lines, which leaves 62
screen but do not show
printable lines.
Adjust the top and bottom
up when I print them.
margins in your document to allow for this.
TWAIN Errors appear
Make sure the Brother TWAIN Driver is
while scanning.
selected as the primary source. In PaperPort
®
,
click File | Select Source, highlight the Brother
TWAIN Driver and click Select.
You see the “New
Click on ‘Do not install a driver. (Windows
Hardware Found”
will not prompt you again)’ and click ‘OK’.
message on your PC
(See page 4-12.)
screen (although you
have already installed
the drivers in
Windows 95).
You see the “Update
Follow the instructions from the installer,
Device Driver Wizard”
then click Next. Click Finish when it appears
or “Add New Hardware
on the screen. (See page 4-12.)
Wizard” message on
your PC screen
(although you have
already installed
the drivers in
Windows 95 or 98).
Cannot perform ‘2 in 1’
Check that the paper size setting in the
printing
apprication and in the printer driver are the same.
Cannot print when
Try to reduce the printing resolution.
using Adobe Illustrator.
When using ATM fonts,
If you are using Windows 95/98, select
some characters are
‘Printer Settings’ from the ‘Start’ menu.
missing or some
Open ‘Brother DCP-1200’ properties. Click
characters are printed
‘Spool Setting’ on the ‘Details’ tab.
in the same place.
Select ‘RAW’ from ‘Spool Data Format’.
Difficulty
Suggestions
Scanning
Difficulties
Software
Difficulties
General
Printing
Difficulties
(Continued)