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Brother International FAX 275 Users Manual - English - Page 82

Error Messages, CLEAN UP SCANNER, CONNECTION FAIL

UPC - 012502564546

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68 CHAPTER THIRTEEN Error Messages You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages. If you need additional help, call the Brother Fax-Back System at USA: 1-800-521-2846 From within Canada: 1-800-681-9838 CLEAN UP SCANNER The scanner is dirty; clean the white bar and the glass under the bar with isopropyl alcohol. You should routinely clean the scanner to avoid this error. Front cover COMM.ERROR XX XX A poor quality phone line resulted in a communications error. Try the call again. CONNECTION FAIL You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

Section	Page
FAX 255 FAX 275	1
Brother Numbers	3
Fax-Back System	3
Brother on the World Wide Web	3
Brother Bulletin Board	3
For Customer Service	3
Ordering Accessories and Supplies	4
Notice – Disclaimer of Warranties (For USA and Canada)	5
BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY (For USA Only)	6
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only)	8
Year 2000 Compliant	9
Table of Contents	11
1 Introduction	15
Using This Manual	15
Finding Information	15
Test Sheet Procedures (for USA only)	16
About Fax Machines	16
Fax Tones and Handshake	16
Control Panel Overview	18
FAX 255 and FAX 275	18
2 Set Up and Connections	19
Caution	19
Packing List	20
Choosing a Location	21
Assembly	21
Load the recording paper	21
About Brother Paper	23
Connect the handset	23
Connect the power cord	24
Connect the telephone line	24
Attach the document support	24
Special Line Considerations	25
Roll Over Phone Lines	25
Two-Line Phone System	25
Converting Telephone Wall Outlets	25
Installing fax machine, External Two-Line TAD, and Two-Line Telephone	26
Multi-Line Connections (PBX)	27
If you are installing the fax machine to work with a PBX:	28
Custom Features on Your Phone Line	28
Connecting an External Telephone Answering Device (TAD)	28
Sequence	28
Connections	29
Outgoing Message (OGM)	30
Connecting an External Telephone	30
3 On-Screen Programming	31
User-Friendly Programming	31
Function Mode	31
Alternating Displays	32
Function Selection Table	33
4 Initial Setup	37
Getting Started	37
Setting Dialing Mode (Tone/Pulse)	37
Setting Date and Time	37
Setting Station ID	38
Entering Text	39
Inserting Spaces	39
Making Corrections	39
Repeating Letters	39
Special Characters and Symbols	39
Setting Up Your Area Code (For USA Only)	40
Setting Beeper Volume	41
Setting the Handset Volume	41
Setting Volume Amplify	42
Setting the Speaker Volume	42
Setting the Ring Volume	42
Memory Storage	42
5 Setup Receive	43
Basic Receiving Operations	43
Select Answer Mode	43
To select or change your Answer Mode	44
Setting Ring Delay	44
Setting F/T Ring Time	45
Easy Receive	45
Advanced Receiving Operations	46
Operation from Extension Telephone	46
For FAX/TEL Mode Only	47
Changing Remote Codes	47
To change Remote Codes	47
Polling	48
Setting Up Polling Receive	48
6 Setup Send	49
Before You Begin	49
ADF (Automatic Document Feeder)	50
Resolution	50
Contrast	50
Manual Transmission	51
Automatic Transmission	51
Manual and Automatic Fax Redial	51
Advanced Sending Operations	52
Overseas Mode	52
Delayed FAX	52
Next-Fax Reservation (For FAX 275 Only)	53
Multiple Resolution Transmission	54
Setting Up Polling Transmit	54
Canceling a Scheduled Job	55
Interrupting Delayed Fax and Polling Transmit Jobs	55
7 Setup Auto Dial Numbers	57
Storing Numbers for Easy Dialing	57
Storing One Touch Dial Numbers	57
Access Codes and Credit Card Numbers	58
Storing Speed Dial Numbers	59
Changing One Touch and Speed Dial Numbers	60
8 Telephone Operation	61
Dialing Options	61
Manual Dialing	61
One Touch Dialing	62
Speed Dialing	62
Hold	62
Pause	63
Tone/Pulse	63
Searching Telephone Index	63
9 Telephone Service	65
Custom Features	65
Distinctive Ring	65
Registering the Distinctive Ring Pattern	66
Caller ID	67
Caller ID Log	67
Printing the Caller ID Log	67
Viewing the Caller ID Log	68
Returning a Call from the Log	69
Registering a Caller ID Number	70
10 Making Copies	71
Copy Functions	71
11 Printing Reports	73
FAX Settings	73
To Print a Report	74
Transmission Verification (Xmit) Report	74
Using the Trans. Verify Key	74
12 Important Information	75
Standard Telephone and FCC Notices	75
These notices are in effect on models sold and used in the United States only.	75
Federal Communications Commission Compliance Notice (For USA Only)	77
Industry Canada Compliance Statement (For Canada Only)	77
Important Safety Instructions	78
Compilation and Publication Notice	80
Trademarks	80
13 Troubleshooting and Maintenance	81
Troubleshooting	81
Fax-Back System	81
Brother on the World Wide Web	81
Brother Bulletin Board	81
Error Messages	82
Recording Paper Jam	85
If You Are Having Difficulty with Your Fax Machine	86
Printing or Receiving Faxes	86
Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off	86
Enabling/Disabling Anti-Curl Check Sheet (ACS)	86
Vertical Black Lines When Receiving	86
Phone Line or Connections	86
Fax Machine Does Not Answer When Called	86
No Dial Tone on the Handset	87
Sending Faxes	87
Poor Transmitting Quality	87
Dialing Does Not Work	87
Vertical Black Lines When Sending	87
Handling Incoming Calls	87
Double Ring in FAX/TEL Mode	87
Transferring a Call to the Fax Machine	88
Fax Machine “Hears” Voice as CNG Tone	88
Transmission Verification Report Prints “Result: NG”	88
Custom Features on a Single Line	88
For Customer Service	88
14 Specifications	89
Glossary	91