Brother International FAX 275 Users Manual - English - Page 87

73 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E No Dial Tone on the Handset Press Hook -OR-Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine's handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company. Sending Faxes Poor Transmitting Quality Try changing your resolution to FINE or SUPERFINE (see "Resolution" p. 36). Try cleaning the white pressure bar of the scanner and the glass under the bar (see p. 71). Dialing Does Not Work Check for a dial tone. Change TONE/PULSE setting (see "Setting Dialing Mode (Tone/Pulse)" p. 23). Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook -OR-Lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing Start . Vertical Black Lines When Sending Use your fax machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the front cover and check the document path. Clean the scanner's white pressure bar and the glass under the bar using isopropyl alcohol and a lint-free cloth (see p. 71). See For FAX/TEL Mode Only p. 33 Handling Incoming Calls Double Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone and press your fax machine's Telephone Answer Code (default setting is #51).