Brother International HL-L2350DW Online Users Guide HTML - Page 157
Error Message, Cause, Action, in Canada, Troubleshooting, Replace Supplies, Replace the Drum Unit
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Error Message Print Unable ## Replace Drum Replace Toner Self-Diagnostic Size Error Size Error DX Size Mismatch Toner Ended Toner Low Cause Action The machine has a mechanical problem. • Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact Brother Customer Service. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: www.brother-usa.com/service It is time to replace the drum unit. Replace the drum unit with a new one. See Related Information: Replace the Drum Unit. The drum unit counter was not reset when a new drum was installed. Reset the drum unit counter. See the instructions included with the new drum unit. The toner cartridge is at the end of Replace the toner cartridge with a new one. its life. The machine stops all print operations. The temperature of the fuser unit does not rise to a specified temperature within the specified time. The fuser unit is too hot. Press and hold to turn off the machine, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on. The paper size defined in the printer driver is not supported by the defined tray. Choose a paper size supported by the defined tray. The paper size specified in the Press and hold Go for about two seconds (if machine's paper size setting is not required). available for automatic 2-sided printing. Load the correct size of paper in the tray and set the tray for that paper size. The paper in the tray is not the correct size and is not available for automatic 2-sided printing. Choose a paper size supported by 2-sided printing. Paper sizes available for automatic 2-sided printing are Letter, Legal, Mexico Legal, India Legal and Folio. The paper in the tray is not the correct size. Load the correct size of paper in the tray indicated on the LCD and set the size of paper for the tray. Press Go. It is time to replace the toner cartridge. Replace the toner cartridge with a new one. If the LCD displays this message, Order a new toner cartridge now so you have you can still print. The toner it ready when the LCD displays Replace cartridge is near the end of its life. Toner. Related Information • Troubleshooting • Replace Supplies • Replace the Drum Unit 153