Brother International HL-L2350DW Online Users Guide HTML - Page 167

Difficulties, Suggestions, Manual, Paper Source, must select Letter, Legal, Folio

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Difficulties Suggestions The machine is not printing or has stopped printing. Cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again. See Related Information:Cancel a Print Job. The headers or footers appear when the document There is an unprintable area on the top and bottom of the displays on the screen but they do not show up when it is page. Adjust the top and bottom margins in your printed. document to allow for this. The machine prints unexpectedly or it prints garbage. Cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again. See Related Information:Cancel a Print Job. Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, then some pages have missing text. Check the settings in your application to make sure they are set up to work with your machine. Your machine is not receiving all of the data sent from the computer. Make sure you connected the interface cable correctly. The machine does not print on both sides of the paper even though the printer driver setting is 2-sided and the machine supports automatic 2-sided printing. Check the paper size setting in the printer driver. You must select Letter, Legal, Folio, or Mexico Legal paper that is 16 to 28 lb (60 to 105 g/m2). Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. If you have enabled the Quiet Mode, disable the Quiet Mode on the printer driver or the machine's menu setting. The machine does not feed paper. If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and place it back in the paper tray. Reduce the amount of paper in the paper tray, and then try again. (For models with Manual Feed Slot)Make sure Manual is not selected for Paper Source in the printer driver. Clean the paper pick-up rollers. The machine does not feed paper from the Manual feed slot. (For models with Manual Feed Slot) Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers until the machine grabs the paper and pulls it in further. Put only one sheet of paper in the manual feed slot. Make sure Manual is selected as Paper Source in the printer driver. The machine does not feed envelopes. (For models with Manual Feed Slot)Load one envelope at a time in the manual feed slot. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. Related Information • Troubleshooting 163

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Difficulties
Suggestions
The machine is not printing or has stopped printing.
Cancel the print job and clear it from the machine's
memory. The printout may be incomplete. Send the print
data again.
See
Related Information
:
Cancel a Print Job.
The headers or footers appear when the document
displays on the screen but they do not show up when it is
printed.
There is an unprintable area on the top and bottom of the
page. Adjust the top and bottom margins in your
document to allow for this.
The machine prints unexpectedly or it prints garbage.
Cancel the print job and clear it from the machine's
memory. The printout may be incomplete. Send the print
data again.
See
Related Information
:
Cancel a Print Job.
Check the settings in your application to make sure they
are set up to work with your machine.
Confirm that the Brother printer driver is selected in your
application's Print window.
The machine prints the first couple of pages correctly,
then some pages have missing text.
Check the settings in your application to make sure they
are set up to work with your machine.
Your machine is not receiving all of the data sent from the
computer. Make sure you connected the interface cable
correctly.
The machine does not print on both sides of the paper
even though the printer driver setting is 2-sided and the
machine supports automatic 2-sided printing.
Check the paper size setting in the printer driver. You
must select Letter, Legal, Folio, or Mexico Legal paper
that is 16 to 28 lb (60 to 105 g/m
2
).
Print speed is too slow.
Try changing the printer driver setting. The highest
resolution needs longer data processing, sending and
printing time.
If you have enabled the Quiet Mode, disable the Quiet
Mode on the printer driver or the machine's menu setting.
The machine does not feed paper.
If there is paper in the paper tray, make sure it is straight.
If the paper is curled, straighten it. Sometimes it is helpful
to remove the paper, turn the stack over and place it back
in the paper tray.
Reduce the amount of paper in the paper tray, and then
try again.
(For models with Manual Feed Slot)Make sure
Manual
is
not selected for
Paper Source
in the printer driver.
Clean the paper pick-up rollers.
The machine does not feed paper from the Manual feed
slot.
(For models with Manual Feed Slot)
Use both hands to push one sheet of paper firmly into the
manual feed slot until the top edge of the paper presses
against the paper feed rollers. Continue pressing the
paper against the rollers until the machine grabs the
paper and pulls it in further.
Put only one sheet of paper in the manual feed slot.
Make sure
Manual
is selected as
Paper Source
in the
printer driver.
The machine does not feed envelopes.
(For models with Manual Feed Slot)Load one envelope at
a time in the manual feed slot. Your application must be
set to print the envelope size you are using. This is
usually done in the Page Setup or Document Setup menu
of your application.
Related Information
•
Troubleshooting
163