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Brother International MFC-4450 Users Manual - English - Page 148

Start, Double Ring in F/T Mode, Problem using the HP Pavilion PC and the HP DEMO screen saver

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MFC 4450/OP-US-5.0 TROUBLESHOOTING PROCEDURES Received Faxes Appear as Split or Blank Pages: If the received data is divided and printed on 2 pages or if you get an additional blank page, your size may not be set correctly for the paper you are using (see page 6-5~6). If you are using the fixed reduction feature, check to see if the reduction ratio is suitable for the real paper (see page 6-7~8). When Dialing Doesn't Work... You may have the wrong dialing mode. Change the TONE/PULSE setting. (See page 3-1.) You should check all the telephone line connections (to the external telephone and to the wall jack). Check also that the power cord is connected and the power switch is turned on. (See page 2-7 of Setup Manual for Fax, Printer, Copier.) Check by pressing Hook to see if you hear a dial tone. Also try dialing by first pressing Hook or lifting the handset of the external telephone. Wait until you hear the fax tones and then press Start. MFC Does Not Answer When Called: Make sure the MFC is in the correct receiving mode for your setup (either FAX, F/T or TAD). Check for dial tone. If possible, call your MFC to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your MFC, call your Telephone Company to check the line. No Dial Tone on the Handset of an external telephone: Press Hook. If you do not hear a dial tone, check telephone line cord connections at the MFC, wall jack and external telephone. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company. Double Ring in F/T Mode The MFC knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the external handset or answer from an extension phone and press your MFC's Remote Deactivation Code (default setting is #51). Problem using the HP Pavilion PC and the "HP DEMO" screen saver If you select the "HP Demo" screen saver on your HP Pavilion PC after you have installed the Multi-Function Link Pro software, the System.ini file is overwritten and you can not use the Brother MFC to print, scan or for Remote Setup. If you have used the HP Demo screen saver already, you must edit the System.ini file as follows: [boot] ;comm.drv=comm115.drv comm.drv=brmfcomm.drv [386Enh] DEVICE=Bi-Di.386 If you do not want to edit the System.ini file, please change the screen saver to another one and Re-install Multi-Function Link Pro again. 14-6

Section	Page
Chapter 1 THE CONTROL PANEL KEYS	11
The Telephone area	12
One Touch, Printer and Copy Area	13
LCD & User Setup Area	15
Chapter 2 HOW TO USE ON-SCREEN PROGRAMMIND AND HELP KEY	17
User-friendly Programming	17
Using the Function Mode to Access OSP	17
Alternating Displays for OSP	18
Function Selection Table	18
Using the Help key	23
How to print a Help List	23
How to Enter Text in Function Mode	24
How to Enter Special Characters, Symbols and Punctuation Marks in Function Mode	25
How to set the Sleep Time	26
Chapter 3 FUNCTION SETTINGS	28
Setting the Dial Mode	28
Setting the Date and Time	29
Setting the Station ID	30
Setting the Beeper Volume Level	32
Storing the One Touch Dial Numbers	33
Storing the Speed Dial Numbers	34
When you wish to change the stored One Touch and Speed Dial Numbers	36
Memory Storage/Temporary Battery Back Up	36
Setting Up Numbers for Broadcasting	36
Types of Numbers	38
Chain Dialing	38
Chapter 4 USING THE MFC WITH AN EXTERNAL TELEPHONE	39
Manual dialing	39
One Touch dialing	39
Speed Dialing	39
Using Pause and # with the Telephone	40
Searching the Telephone Index	40
Chapter 5 SENDING FAXES	41
A) DOCUMENT BASICS	41
The Size of Your Documents	41
How to Insert the document	41
The Auto Document Feeder (ADF)	42
Getting Ready to Send a Fax	43
Setting the Resolution	43
Setting the Contrast	44
B) BASIC FAX TRANSMISSIONS	45
Sending a Fax	45
Talking to the other Party When Sending a fax	45
Sending a Fax Automatically	46
Sending a Fax Manually	46
Automatic and manual Redialing	47
Optional Settings Wheb You Snd a Fax Manually	47
Printing Page Headers	47
C) ADVANCED FAX TRANSMISSIONS	48
Sending a fax using Super Quick Scan	48
If you get a MEMORY FULL Message When Trying to Send a Fax by Using Super Quick Scan	48
Sending a Fax by Using Super Quick Scan	48
Setting the Daily Timer (or Delayed Transmissions)	49
Delayed Transmission	49
Broadcasting	50
Getting Farmiliar with the Broadcasting Function	51
Sending By Multiple Transmissions	52
Interrupting the Timer and Polled Job	53
Cancelling a Job	54
D) FAX TRANSMISSION OPTIONS	55
Setting the Overseas Mode	55
Setting your MFC for Multiple Resolution	56
Sending a Fax with an Electronic Cover Page Message	57
Selecting a Comment or the Cover Page	58
Customizing Your Cover Page Comment	58
Printing a Sample Cover Page	59
To Always Send a Cover Page	60
Sending an Automatic Cover Page	61
Sending a Fax When the cover Page is ON	61
Sending a Cover Page Temporarily	61
Call Reservation: speaking With the Other Party on the External telephone After Fax Transmission	63
Using the Call Reservation Function	63
Printing the Call Back Message	65
ECM ( Error Correction Mode)	65
Error Retransmission	65
Next-Fax Reservation	66
Chapter 6 RECEIVING FAXES AND OTHER CALLS	68
A) BASIC SETUP TO RECEIVE FAXES	68
Selecting an Answer Mode	68
Manual Reception (manual mode) (Only with an External Telephone connected to the MFC)	69
Automatic Fax Reception (Fax Mode)	69
Setting the Ring Relay	69
The F/T switch (Fax/Telephone Mode) (Only with an External Telephone connected to the MFC)	70
Setting the F/T Ring Time	71
smoothing	71
Setting the Size of the Paper	72
Printing a Reduced Size Copy of the Incoming Document	73
Auto Reduction	73
Using Fixed Reduction Ratios	74
Selecting the Ratios of Fixed Reduction	75
Reception into Memory (Out of Paper Reception)	75
Setting the Print Density	76
Toner Save Function	76
Speaker Volume	77
Ring Volume	78
B) REMOTE ACTIVATION	79
What is Remote Activation ?	79
Connecting an External or Extension Telephone	79
Using Remote Codes	80
Using the Activation Code	80
Using the Deactivation Code	80
Making the Remote Codes Easier to Use	81
Troubleshooting	81
Changing and Registering Remote Codes	81
C) CONNECTING TO A TELEPHONE ANSWERING DEVICE (TAD)	82
How to use an External TAD with the MFC	82
Connecting an External TAD to the MFC	83
Flowchart of external TAD Reception	84
Hookup	84
Recording the TAD's Outgoing Message (OGM)	85
D) DISTINCTIVE RINGING (WITH AN EXTERNAL TELEPHONE CONNECTED TO THE MFC)	85
Distinctive Ringing	85
What is Distinctive Ringing ?	85
What is the Advantage of using the Distinctive Ringing Function ?	85
Can My MFC Use Distinctive Ringing ?	85
Can I Change the Setting Later ?	86
How Will the MFC Treat All Other Numbers ?	86
External Telephone Answering Device (TAD) Answers Other Number(s) on the Line:	86
How Does the Distinctive Ringing Function Work ?	87
Flowchart of an Incoming Call	87
Which Phone Number Should I Register ?	87
What Must I do to Set Up Distinctive Ringing ?	88
Setting the Distinctive Ringing Function	88
How to Turn The Distinctive ringing Function ON or OFF	89
Chapter 7 POLLING	90
What is Polling ?	90
How does it work ?	90
When to Use Polling	90
Polling Another Fax Machine (Calling)	91
Setting Up Polled Waiting (Being Called)	92
Delayed Polling	93
Setting Up Polled Waiting with Super Quick-Scan	94
Sequential Polling	94
Chapter 8 REMOTE FAX OPTIONS	96
Setting the Fax Storage	96
Paging /Fax Forwarding	98
Setting up Paging (Registering the Paging Number)	99
Setting Up Fax Forwarding (Registering the Fax Forwarding Number)	101
What Is Remote Control Access?	101
Setting the Remote Access Code	102
How to Use Remote Access and Control Codes	103
Remote Fax Retrieval	103
When to Enter the Remote Access Code	103
Remote Control Commands	104
Retrieving the Memory Status List and Fax Messages Remotely	105
Changing the Fax Forwarding Number Remotely	105
Printing a Fax Message	106
Chapter 9 USING THE MFC AS A PRINTER	107
Acceptable Paper	107
Control Panel Keys	110
Simultaneous Operation	110
On/Offline Key	110
FF/Cont Key	110
Test/Reset Key	111
Print Priority Key	111
Windows Printing	112
Bidirectional Paralell Interface	112
Enhanced Memory Management	112
Multipurpose Sheet Feeder	113
Manual Feed Slot	115
When you load one sheet of paper manually:	115
When you load more than one sheet of paper manually:	115
Paper Tray	116
Chapter 10 PRINTING REPORTS AND LISTS	117
How to print Reports and Lists	118
Activity Report Interval	119
Printing the All Dial List	121
Transmission Verification (Xmit) Report	122
Memory Status List	123
Chapter 11 HOW TO USE THE COPY FUNCTION	124
Making a Single Copy	124
Making multiple Copies	125
What to do when you get a MEMORY FULL Message while making Copies	125
Reducing and Enlarging Copies	126
Copying a Photograph	127
Chapter 12 REPLACING TONER CARTRIDGE AND DRUM UNIT	128
Toner Empty Indicator	128
Replacing the Toner Cartridge	128
Replacing the Drum Unit	132
Chapter 13 REGULAR MAINTENANCE	135
Regular Maintenance	135
Cleaning the Drum Unit	136
Packing and Shipping the Machine	137
Paper Jams	140
Fixing a Document Jam	140
Fixing a Paper Jam	140
Chapter 14 TROUBLESHOOTING PROCEDURES	143
Error Messages	144
If You are Having Difficulty with Your MFC	146
Q & A	152
Chapter 15 SPECIFICATIONS	157
Paralell Interface Specifications	159
Chapter 16 IMPORTANT INFORMATION	160
Standard Telephone and FCC Notices (applies only to 120V model)	160
Important safety Instructions	162

Match case Limit results 1 per page

TROUBLESHOOTING PROCEDURES

14-6

MFC 4450/OP-US-5.0

Received Faxes Appear as Split or Blank Pages:

If the received data is divided and printed on 2 pages or if you get an additional blank

page, your size may not be set correctly for the paper you are using (see page 6-5~6).

If you are using the fixed reduction feature, check to see if the reduction ratio is

suitable for the real paper (see page 6-7~8).

When Dialing Doesn’t Work...

You may have the wrong dialing mode. Change the TONE/PULSE setting. (See page

3-1.) You should check all the telephone line connections (to the external telephone

and to the wall jack). Check also that the power cord is connected and the power switch

is turned on. (See page 2-7 of Setup Manual for Fax, Printer, Copier.) Check by

pressing

Hook

to see if you hear a dial tone. Also try dialing by first pressing

Hook

or lifting the handset of the external telephone.Wait until you hear the fax tones and

then press

Start

MFC Does Not Answer When Called:

Make sure the MFC is in the correct receiving mode for your setup (either FAX, F/T

or TAD). Check for dial tone. If possible, call your MFC to hear it answer. If there is

still no answer, check the telephone line cord connection. If there is no ringing when

you call your MFC, call your Telephone Company to check the line.

No Dial Tone on the Handset of an external telephone:

Press

Hook

. If you do not hear a dial tone, check telephone line cord connections at

the MFC, wall jack and external telephone. Test the wall jack with another single line

telephone. If no dial tone on the wall outlet, call your Telephone Company.

Double Ring in F/T Mode

The MFC knows the incoming call is not a fax so it is signaling you to answer the

telephone call. Pick up the external handset or answer from an extension phone and

press your MFC’s Remote Deactivation Code (default setting is #51).

Problem using the HP Pavilion PC and the “HP DEMO” screen saver

If you select the “HP Demo” screen saver on your HP Pavilion PC after you have

installedtheMulti-FunctionLinkProsoftware,theSystem.inifileisoverwrittenand

you can not use the Brother MFC to print, scan or for Remote Setup.

If you have used the HP Demo screen saver already, you must edit the System.ini file

asfollows:

[boot]

;comm.drv=comm115.drv

comm.drv=brmfcomm.drv

[386Enh]

DEVICE=Bi-Di.386

IfyoudonotwanttoedittheSystem.inifile,pleasechangethescreensavertoanother

one and Re-install Multi-Function Link Pro again.