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Brother International MFC-4450 Users Manual - English - Page 153

Paper Handling, General Printing, The LCD shows CHECK

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MFC 4450/OP-US-5.0 TROUBLESHOOTING PROCEDURES Paper Handling DifficultyorQuestion Suggestions The MFC does not load paper. The LCD shows CHECK PAPER or PRINTER JAM. • Check to see if the CHECK PAPER or PRINTER JAM message appears on the LCD. If so, the multipurpose sheet feeder may be out of paper or not properly installed. If it is empty, load a new stack of paper into the feeder. • Ifthereispaperinthemultipurposesheetfeeder,makesure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. • Reduce the amount of paper in the multipurposesheet feeder, then try again. The MFC does not load Reinsert the paper firmly, one sheet at a time. paper from the manual feed stop. How can I load envelopes? You can load envelopes from either the multipurpose sheet feeder or the manual feed slot. Your application software must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your software. Refer to your application manual. What paper can I use? You can use plain paper, envelopes, transparencies, labels, and organizer paper. For information on loading paper. See "Acceptable Paper" in Chapter 9. How can I clear paper See "Paper Jams" on page 13-6~8. jams? General Printing Difficulty The MFC prints unexpectedly or it prints garbage. Suggestions • Turn the MFC off and on or reset it. • Makesureyourapplicationsoftwareiscorrectlysetuptouse the MFC by checking the printer settings in your application software. The MFC can not print full pages of a document. A MEMORY FULL error message occurs. • Reducetheprinterresolution. • Reduce the complexity of your document and try again. • Reducethegraphicqualityorthenumberoffontsizeswithin your application software. My headers or footers appear when I view my document on the screen but do not show up when I print them. Most laser printers have a restricted area that will not accept print. Usually these are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in your document to allow for this. 14-11 Maintenance

Section	Page
Chapter 1 THE CONTROL PANEL KEYS	11
The Telephone area	12
One Touch, Printer and Copy Area	13
LCD & User Setup Area	15
Chapter 2 HOW TO USE ON-SCREEN PROGRAMMIND AND HELP KEY	17
User-friendly Programming	17
Using the Function Mode to Access OSP	17
Alternating Displays for OSP	18
Function Selection Table	18
Using the Help key	23
How to print a Help List	23
How to Enter Text in Function Mode	24
How to Enter Special Characters, Symbols and Punctuation Marks in Function Mode	25
How to set the Sleep Time	26
Chapter 3 FUNCTION SETTINGS	28
Setting the Dial Mode	28
Setting the Date and Time	29
Setting the Station ID	30
Setting the Beeper Volume Level	32
Storing the One Touch Dial Numbers	33
Storing the Speed Dial Numbers	34
When you wish to change the stored One Touch and Speed Dial Numbers	36
Memory Storage/Temporary Battery Back Up	36
Setting Up Numbers for Broadcasting	36
Types of Numbers	38
Chain Dialing	38
Chapter 4 USING THE MFC WITH AN EXTERNAL TELEPHONE	39
Manual dialing	39
One Touch dialing	39
Speed Dialing	39
Using Pause and # with the Telephone	40
Searching the Telephone Index	40
Chapter 5 SENDING FAXES	41
A) DOCUMENT BASICS	41
The Size of Your Documents	41
How to Insert the document	41
The Auto Document Feeder (ADF)	42
Getting Ready to Send a Fax	43
Setting the Resolution	43
Setting the Contrast	44
B) BASIC FAX TRANSMISSIONS	45
Sending a Fax	45
Talking to the other Party When Sending a fax	45
Sending a Fax Automatically	46
Sending a Fax Manually	46
Automatic and manual Redialing	47
Optional Settings Wheb You Snd a Fax Manually	47
Printing Page Headers	47
C) ADVANCED FAX TRANSMISSIONS	48
Sending a fax using Super Quick Scan	48
If you get a MEMORY FULL Message When Trying to Send a Fax by Using Super Quick Scan	48
Sending a Fax by Using Super Quick Scan	48
Setting the Daily Timer (or Delayed Transmissions)	49
Delayed Transmission	49
Broadcasting	50
Getting Farmiliar with the Broadcasting Function	51
Sending By Multiple Transmissions	52
Interrupting the Timer and Polled Job	53
Cancelling a Job	54
D) FAX TRANSMISSION OPTIONS	55
Setting the Overseas Mode	55
Setting your MFC for Multiple Resolution	56
Sending a Fax with an Electronic Cover Page Message	57
Selecting a Comment or the Cover Page	58
Customizing Your Cover Page Comment	58
Printing a Sample Cover Page	59
To Always Send a Cover Page	60
Sending an Automatic Cover Page	61
Sending a Fax When the cover Page is ON	61
Sending a Cover Page Temporarily	61
Call Reservation: speaking With the Other Party on the External telephone After Fax Transmission	63
Using the Call Reservation Function	63
Printing the Call Back Message	65
ECM ( Error Correction Mode)	65
Error Retransmission	65
Next-Fax Reservation	66
Chapter 6 RECEIVING FAXES AND OTHER CALLS	68
A) BASIC SETUP TO RECEIVE FAXES	68
Selecting an Answer Mode	68
Manual Reception (manual mode) (Only with an External Telephone connected to the MFC)	69
Automatic Fax Reception (Fax Mode)	69
Setting the Ring Relay	69
The F/T switch (Fax/Telephone Mode) (Only with an External Telephone connected to the MFC)	70
Setting the F/T Ring Time	71
smoothing	71
Setting the Size of the Paper	72
Printing a Reduced Size Copy of the Incoming Document	73
Auto Reduction	73
Using Fixed Reduction Ratios	74
Selecting the Ratios of Fixed Reduction	75
Reception into Memory (Out of Paper Reception)	75
Setting the Print Density	76
Toner Save Function	76
Speaker Volume	77
Ring Volume	78
B) REMOTE ACTIVATION	79
What is Remote Activation ?	79
Connecting an External or Extension Telephone	79
Using Remote Codes	80
Using the Activation Code	80
Using the Deactivation Code	80
Making the Remote Codes Easier to Use	81
Troubleshooting	81
Changing and Registering Remote Codes	81
C) CONNECTING TO A TELEPHONE ANSWERING DEVICE (TAD)	82
How to use an External TAD with the MFC	82
Connecting an External TAD to the MFC	83
Flowchart of external TAD Reception	84
Hookup	84
Recording the TAD's Outgoing Message (OGM)	85
D) DISTINCTIVE RINGING (WITH AN EXTERNAL TELEPHONE CONNECTED TO THE MFC)	85
Distinctive Ringing	85
What is Distinctive Ringing ?	85
What is the Advantage of using the Distinctive Ringing Function ?	85
Can My MFC Use Distinctive Ringing ?	85
Can I Change the Setting Later ?	86
How Will the MFC Treat All Other Numbers ?	86
External Telephone Answering Device (TAD) Answers Other Number(s) on the Line:	86
How Does the Distinctive Ringing Function Work ?	87
Flowchart of an Incoming Call	87
Which Phone Number Should I Register ?	87
What Must I do to Set Up Distinctive Ringing ?	88
Setting the Distinctive Ringing Function	88
How to Turn The Distinctive ringing Function ON or OFF	89
Chapter 7 POLLING	90
What is Polling ?	90
How does it work ?	90
When to Use Polling	90
Polling Another Fax Machine (Calling)	91
Setting Up Polled Waiting (Being Called)	92
Delayed Polling	93
Setting Up Polled Waiting with Super Quick-Scan	94
Sequential Polling	94
Chapter 8 REMOTE FAX OPTIONS	96
Setting the Fax Storage	96
Paging /Fax Forwarding	98
Setting up Paging (Registering the Paging Number)	99
Setting Up Fax Forwarding (Registering the Fax Forwarding Number)	101
What Is Remote Control Access?	101
Setting the Remote Access Code	102
How to Use Remote Access and Control Codes	103
Remote Fax Retrieval	103
When to Enter the Remote Access Code	103
Remote Control Commands	104
Retrieving the Memory Status List and Fax Messages Remotely	105
Changing the Fax Forwarding Number Remotely	105
Printing a Fax Message	106
Chapter 9 USING THE MFC AS A PRINTER	107
Acceptable Paper	107
Control Panel Keys	110
Simultaneous Operation	110
On/Offline Key	110
FF/Cont Key	110
Test/Reset Key	111
Print Priority Key	111
Windows Printing	112
Bidirectional Paralell Interface	112
Enhanced Memory Management	112
Multipurpose Sheet Feeder	113
Manual Feed Slot	115
When you load one sheet of paper manually:	115
When you load more than one sheet of paper manually:	115
Paper Tray	116
Chapter 10 PRINTING REPORTS AND LISTS	117
How to print Reports and Lists	118
Activity Report Interval	119
Printing the All Dial List	121
Transmission Verification (Xmit) Report	122
Memory Status List	123
Chapter 11 HOW TO USE THE COPY FUNCTION	124
Making a Single Copy	124
Making multiple Copies	125
What to do when you get a MEMORY FULL Message while making Copies	125
Reducing and Enlarging Copies	126
Copying a Photograph	127
Chapter 12 REPLACING TONER CARTRIDGE AND DRUM UNIT	128
Toner Empty Indicator	128
Replacing the Toner Cartridge	128
Replacing the Drum Unit	132
Chapter 13 REGULAR MAINTENANCE	135
Regular Maintenance	135
Cleaning the Drum Unit	136
Packing and Shipping the Machine	137
Paper Jams	140
Fixing a Document Jam	140
Fixing a Paper Jam	140
Chapter 14 TROUBLESHOOTING PROCEDURES	143
Error Messages	144
If You are Having Difficulty with Your MFC	146
Q & A	152
Chapter 15 SPECIFICATIONS	157
Paralell Interface Specifications	159
Chapter 16 IMPORTANT INFORMATION	160
Standard Telephone and FCC Notices (applies only to 120V model)	160
Important safety Instructions	162

Match case Limit results 1 per page

TROUBLESHOOTING PROCEDURES

14-11

MFC 4450/OP-US-5.0

Maintenance

Suggestions

The MFC does not load

paper.

The LCD shows CHECK

PAPER or PRINTER

JAM.

•

Check to see if the CHECK PAPER or PRINTER JAM

message appears on the LCD. If so, the multipurpose sheet

feeder may be out of paper or not properly installed. If it is

empty, load a new stack of paper into the feeder.

•

If there is paper in the multipurpose sheet feeder, make sure

itisstraight.Ifthepaperiscurled,youshouldstraightenit.

Sometimes it is helpful to remove the paper, turn the stack

over and put it back into the paper tray.

•

Reduce the amount of paper in the multipurpose sheet feeder,

then try again.

Reinsert the paper firmly, one sheet at a time.

You can load envelopes from either the multipurpose sheet

feeder or the manual feed slot. Your application software must

besetuptoprinttheenvelopesizeyouareusing.Thisisusually

done in the Page Setup or Document Setup menu of your

software. Refer to your application manual.

You can use plain paper, envelopes, transparencies, labels, and

organizer paper. For information on loading paper. See

“Acceptable Paper” in Chapter 9.

See “Paper Jams” on page 13-6~8.

The MFC does not load

paper from the manual

feedstop.

DifficultyorQuestion

What paper can I use?

How can I clear paper

jams?

How can I load

envelopes?

Paper Handling

Suggestions

•

Turn the MFC off and on or reset it.

• Make sure your application software is correctly set up to use

the MFC by checking the printer settings in your application

software.

• Reduce the printer resolution.

•

Reduce the complexity of your document and try again.

•

Reduce the graphic quality or the number of font sizes within

yourapplicationsoftware.

Most laser printers have a restricted area that will not accept

print. Usually these are the first two lines and last two lines,

leaves 62 printable lines. Adjust the top and bottom margins in

your document to allow for this.

Difficulty

The MFC prints

unexpectedlyorit

printsgarbage.

The MFC can not print

fullpagesofadocument.

A MEMORY FULL error

message occurs.

General Printing

My headers or footers

appear when I view my

document on the screen

but do not show up when

I print them.