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Brother International MFC-J6510DW Users Manual - English - Page 106

Color Enhancement True2Life, Other Print Options - drivers for windows 8

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Printing (continued) Difficulty Suggestions The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver. the page. The printouts are wrinkled. (Windows® users) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing. (Macintosh users) In the printer driver, choose Print Settings, click Advanced, choose Other Print Options, and uncheck Bi-Directional Printing. Make sure you are using Genuine Brother Innobella™ Ink. Cannot perform "Page Layout" printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver Advanced tab. Also, click Color Settings, and make sure you uncheck Color Enhancement (True2Life). Turn the borderless feature off. Borderless printing is slower than normal printing. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide.) True2Life™ is not working properly. If the image data is not full color in your application (such as 256 color), True2Life™ will not work. Use at least 24 bit color data with the True2Life™ feature. Photo paper does not feed properly. When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose. Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers in appendix A of the Advanced User's Guide.) Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and other print media on page 11.) Load only one size of paper and one type of paper in the paper tray at any one time. There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam on page 83.) Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. Make sure paper is not still jammed in the machine. (See Additional paper jam clear operations on page 88.) The paper jams when you use duplex copy or duplex print. Use one of the jam prevention settings, DX1 or DX2. For copying, see Duplex (2-sided) copying in chapter 7 of the Advanced User's Guide; for printing see Duplex / Booklet for Windows® or Duplex Printing for Macintosh in the Software User's Guide. If paper jams often when using duplex copy or duplex print, the paper feed rollers may be stained with ink. Clean the paper feed rollers. (See Cleaning the paper feed rollers in appendix A of the Advanced User's Guide.) Printed pages are not stacked neatly. Make sure you are using the paper support flap. (See Loading paper and other print media on page 11.) Machine does not print from Adobe® Illustrator®. Try to reduce the print resolution. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide.) 92

Section	Page
BASIC USER’S GUIDE MFC-J6510DW MFC-J6710DW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	6
Compilation and Publication Notice	7
User's Guides and where do I find it?	8
Table of Contents	9
1 General information	15
Using the documentation	15
Symbols and conventions used in the documentation	15
Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide and Network Glossary	16
Viewing Documentation	16
How to find Scanning instructions	17
How to find Network setup instructions	17
Accessing Brother Support (Windows®)	18
Accessing Brother Support (Macintosh)	19
Control panel overview	20
LCD screen	23
Basic Operations	24
2 Loading paper	25
Loading paper and other print media	25
Loading paper in paper tray #1	25
Loading paper in paper tray #2 (MFC-J6710DW only)	28
Loading paper in the manual feed slot	32
Loading envelopes and postcards	34
About envelopes	34
Loading envelopes and postcards	34
Printable area	36
Paper settings	37
Paper Size and Type (MFC-J6510DW)	37
Paper Type	37
Paper Size	37
Paper Size and Type (MFC-J6710DW)	38
Tray use in Copy mode (MFC-J6710DW only)	38
Tray use in Fax mode (MFC-J6710DW only)	39
Secure Paper Feed mode for Ledger size Short Grain Paper	39
Acceptable paper and other print media	40
Recommended print media	40
Handling and using print media	41
Labels	41
Types of labels to avoid	41
Paper capacity of the output paper tray cover	41
Choosing the right print media	42
Paper type and size for each operation	42
Paper capacity of the paper trays	43
Paper weight and thickness	43
3 Loading documents	44
How to load documents	44
Using the ADF	44
Document Sizes Supported	44
How to load documents	44
Using the scanner glass	45
Document Sizes Supported	45
How to load documents	45
Scannable area	46
4 Sending a fax	47
How to send a fax	47
Stop faxing	48
Setting scanner glass size for faxing	49
Color fax transmission	49
Canceling a fax in progress	49
How to preview an outgoing fax	49
Transmission Verification Report	50
5 Receiving a fax	51
Receive Modes	51
Choose the correct Receive Mode	51
Using Receive Modes	53
Fax Only	53
Fax/Tel	53
Manual	53
External TAD	53
Receive Mode settings	54
Ring Delay	54
F/T Ring Time (Fax/Tel mode only)	54
Easy Receive	55
If Easy Receive is On:	55
If Easy Receive is Off:	55
Fax Preview (Black & White only)	55
How to preview a received fax	55
Setting Fax Preview	55
Using Fax Preview	55
How to delete all faxes in the list	56
How to print all faxes in the list	56
6 Telephone services and external devices	57
Telephone services	57
Voice Mail	57
Distinctive Ring	58
What does your telephone company's “Distinctive Ring” do?	58
What does Brother's “Distinctive Ring” do?	58
Do you have Voice Mail?	58
Before you choose the ring pattern to register	58
Registering the Distinctive Ring pattern	59
Turning off Distinctive Ring	59
Connecting an external TAD (telephone answering device)	60
Connections	61
Recording an outgoing message (OGM) on an external TAD	61
Multi-line connections (PBX)	62
External and extension telephones	62
Connecting an external or extension telephone	62
Using external and extension telephones	63
If you answer a call and no one is on the line:	63
Using a non-Brother cordless external telephone	63
Using remote codes	63
Fax Receive code	63
Telephone Answer Code	63
Changing the remote codes	64
7 Dialing and storing numbers	65
How to dial	65
Manual dialing	65
One Touch Dialing	65
Speed Dialing	65
Search	66
Fax Redial	66
Storing numbers	67
Storing a pause	67
Storing One Touch Dial numbers	67
Storing Speed Dial numbers	68
Changing One Touch or Speed Dial names or numbers	68
8 Making copies	70
How to copy	70
Stop copying	70
Copy settings	71
Paper Options	71
Paper Type	71
Paper Size	71
Tray Select (MFC-J6710DW only)	72
9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive	73
PhotoCapture Center™ operations	73
Using a memory card or USB Flash memory drive	73
Getting started	74
Print Images	76
View Photos	76
PhotoCapture Center™ print settings	76
How to scan to a memory card or USB Flash memory drive	77
10 How to print from a computer	79
Printing a document	79
11 How to scan to a computer	80
Scanning a document	80
Scanning using the scan key	80
Scanning using a scanner driver	80
A Routine maintenance	81
Replacing the ink cartridges	81
Cleaning and checking the machine	83
Cleaning the scanner	83
Cleaning the print head	84
Checking the print quality	85
Checking the print alignment	86
B Troubleshooting	87
Error and Maintenance messages	87
Error animation	95
Transferring your faxes or Fax Journal report	95
Transferring faxes to another fax machine	95
Transferring faxes to your PC	95
Transferring the Fax Journal report to another fax machine	96
Document jam	96
Document is jammed in the top of the ADF unit	96
Document is jammed inside the ADF unit	97
Removing small documents jammed in the ADF	97
Printer jam or paper jam	97
Paper is jammed at the front of the machine	97
Paper is jammed at the back of the machine	98
Paper is jammed at the front and back of the machine	99
Additional paper jam clear operations	102
Troubleshooting	104
If you are having difficulty with your machine	104
Dial Tone	114
Telephone line interference / VoIP	114
Machine Information	115
Checking the serial number	115
Reset functions	115
How to reset the machine	115
C Menu and features	116
On-screen programming	116
Menu table	117
Entering Text	143
Inserting spaces	143
Making corrections	143
Repeating letters	143
Special characters and symbols	144
D Specifications	145
General	145
Print media	147
Fax	149
Copy	150
PhotoCapture Center™	151
PictBridge	152
Scanner	153
Printer	154
Interfaces	155
Computer requirements	156
Consumable items	157
Network (LAN)	158
Index	159

Match case Limit results 1 per page

The machine prints dense lines on

the page.

Check

Reverse Order

in the

Basic

tab of the printer driver.

The printouts are wrinkled.

(Windows

users)

In the printer driver

Advanced

tab, click

Color Settings

, and uncheck

Bi-Directional Printing

(Macintosh users)

In the printer driver, choose

Print Settings

, click

Advanced

, choose

Other Print Options

, and uncheck

Bi-Directional Printing

Make sure you are using Genuine Brother Innobella™ Ink.

Cannot perform “Page Layout”

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

Print speed is too slow.

Try changing the printer driver setting. The highest resolution needs longer data

processing, sending and printing time. Try the other quality settings in the printer

driver

Advanced

tab. Also, click

Color Settings

, and make sure you uncheck

Color Enhancement (True2Life)

Turn the borderless feature off. Borderless printing is slower than normal printing.

(See

Printing

for Windows

Printing and Faxing

for Macintosh in the

Software

User’s Guide

True2Life™ is not working properly.

If the image data is not full color in your application (such as 256 color),

True2Life™ will not work. Use at least 24 bit color data with the True2Life™

feature.

Photo paper does not feed

properly.

When you print on Brother Photo paper, load one extra sheet of the same photo

paper in the paper tray. An extra sheet has been included in the paper package

for this purpose.

Clean the paper pick-up rollers. (See

Cleaning the paper pick-up rollers

appendix A

of the

Advanced User’s Guide

Machine feeds multiple pages.

Make sure the paper is loaded properly in the paper tray. (See

Loading paper and

other print media

on page 11.)

Load only one size of paper and one type of paper in the paper tray at any one

time.

There is a paper jam.

Make sure the paper length guide is set to the correct paper size. Do not extend

the paper tray when you load A5 or smaller size paper. (See

Printer jam or paper

jam

on page 83.)

Paper jam reoccurs.

If there is a repeat paper jam, a small piece of paper may be stuck in the machine.

Make sure paper is not still jammed in the machine. (See

Additional paper jam

clear operations

on page 88.)

The paper jams when you use

duplex copy or duplex print.

Use one of the jam prevention settings,

DX1

DX2

. For copying, see

Duplex

(2-sided) copying

chapter 7

of the

Advanced User’s Guide

;

for printing see

Duplex / Booklet

for Windows

Duplex Printing

for Macintosh in

the

Software User's Guide

If paper jams often when using duplex copy or duplex print, the paper feed rollers

may be stained with ink. Clean the paper feed rollers. (See

Cleaning the paper

feed rollers

appendix A

of the

Advanced User's Guide

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap.

(See

Loading paper and other print media

on page 11.)

Machine does not print from

Adobe

Illustrator

Try to reduce the print resolution. (See

Printing

for Windows

Printing and

Faxing

for Macintosh in the

Software User’s Guide

Printing (continued)

Difficulty

Suggestions