Brother International TD-4000 Users Manual - English and Spanish - Page 36
Problem, Solution, Sound - Printers Windows Vista®] and click [Printing
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30 STEP3 Reference Problem Layout style is not updated when Add-in feature is still activated and a new label roll is installed. The icon of Add-in feature is not displayed on Microsoft® Word. Cutter error The printed barcode cannot be read. Solution • Was a new label roll installed before activating the Add-in feature? Exit the Add-in feature, load the second label roll type, reactivate the Add-in feature, choose "Select Layout", and then verify the layout. • Is Microsoft® Word started up from Microsoft® Outlook®? • Is Microsoft® Word chosen for the editor usually used for Microsoft® Outlook®? Due to limitation of the program, the Add-in feature of Microsoft® Word is unable to use with above settings. Quit Microsoft® Outlook®, and restart Microsoft® Word. • If the cutter error occurs, keep the RD roll compartment cover closed and press ON/OFF button ( ). The cutter moves back to the normal position and turns the machine OFF automatically. After the machine is OFF, inspect the cutter unit and remove the paper jam. • Depending on the type of scanner, if it cannot be read, try using a different scanner. We recommend printing the barcode with Print Quality options set to "Give priority to quality". (To change the Print Quality options, open printer properties from [Control Panel]-[Printers (2000) / Printer and FAX (XP) / Hardware and Sound - Printers (Windows Vista®)] and click [Printing Preferences...] button in the [General] tab.) Also, set the label vertical to the print head as shown below. Print head Label Recommended print direction I want to reset the printer/delete the data transferred from PC. I want to cancel the current printing job. • To reset the machine, press and hold the ON/OFF button ( ) to switch the machine OFF. Then, hold down the ON/OFF button ( ) for two seconds. Continue holding down the ON/ OFF button ( ), and press the Cut button six times. The machine will then reset. All the transferred data from PC will be deleted and reset the machine to factory setting. • Make sure that the printer is ON, and press ON/OFF button ( ).