Campbell Scientific RAVENXTV RavenXTV CDMA Sierra Wireless Cellular Modem - Page 42

Appendix D., Troubleshooting Flowchart, Static or Dynamic IP?

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Appendix D. Troubleshooting Flowchart Can't connect, Network light is solid... Check signal strength (should be between -51 (strong) and -91 (weak). Strong Static or Dynamic IP? Dynamic Check dynamic DNS entered correctly. Yes Connect with AceManager: Status: NetworkState=NetworkReady? Note IP and try this IP in LoggerNet: If this works, the Dynamic setup is incorrect. Correct May have been assigned IP behind Verizon's firewall - do you have a mobile terminated IP? Weak Static Incorrect No or don't know Weak signals are more affected by RF noise. This may prevent making a strong enough connection to send/receive data. Verify IP entered correctly. Preceding zeros are not entered in LoggerNet or PC400. Go to Dynamic setup in manual. Check with Verizon billing department - need an IP that is NOT in the general IP pool. Without this, can only have datalogger send data. Yes - continued on next page D-2

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Appendix D.
Troubleshooting Flowchart
Can’t connect, Network light is solid...
Check signal strength (should
be between -51 (strong) and
-91 (weak).
Static or Dynamic IP?
Check dynamic DNS entered
correctly.
Connect with AceManager:
Status: NetworkState=NetworkReady?
Note IP and try this IP in LoggerNet:
If this works, the Dynamic setup is
incorrect.
May have been assigned IP
behind Verizon’s firewall —
do you have a mobile
terminated IP?
Weak signals are more affected
by RF noise.
This may prevent
making a strong enough
connection to send/receive data.
Verify IP entered correctly.
Preceding zeros are not entered
in LoggerNet or PC400.
Check with Verizon
billing
department — need an IP
that is NOT in the general IP
pool.
Without this, can only
have datalogger
send
data.
Go to Dynamic setup
in manual.
Weak
Static
Incorrect
No or don’t know
Strong
Dynamic
Yes
Correct
Yes — continued on next page
D-2