Canon 1867B002 Operation Manual

Canon 1867B002 - VB C300 Network Camera Manual

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  • Canon 1867B002 | Operation Manual - Page 1
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  • Canon 1867B002 | Operation Manual - Page 2
    Introduction Thank you for purchasing the Canon Network Camera VB-C300 (hereafter referred to as the VB-C300). This User's Manual describes how to set up and use the VB-C300. Read this manual carefully before using the VB-C300 to ensure effective operation. Make sure that you read the ReadMe file on
  • Canon 1867B002 | Operation Manual - Page 3
    's Manuals v Icons Used in this Manual v Chapter 1 Detailed Settings What Can I Do on Each of the Settings Pages 1-2 Accessing the Settings Title Page 1-3 Settings Title Page 1-5 Setting Up the Administrator Password and Network (System and Network 1-6 Setting Image Size, Quality and Camera
  • Canon 1867B002 | Operation Manual - Page 4
    Viewer Switcher 3-34 Chapter 4 Appendix Troubleshooting 4-2 Log Messages 4-4 The VB-C300 Log Messages 4-4 Restoring the Factory Default Settings 4-8 Restoring the Factory Default Settings via the Administration Tools Page using Web Browser ...4-8 Initializing the Camera from the Reset Switch
  • Canon 1867B002 | Operation Manual - Page 5
    the basic settings of the camera, how to use the VBAdmin Tools and NC Viewer, how to troubleshoot the VB-C300, specifications and detailed operation method of the VBC300. Operation Guide is stored on the supplied Setup CDROM. Icons Used in this Manual This guide uses the following icons to attract
  • Canon 1867B002 | Operation Manual - Page 6
    vi
  • Canon 1867B002 | Operation Manual - Page 7
    Chapter Detailed Settings This chapter describes the detailed settings for the VB-C300 such as network connection, camera control, date, time, access control, etc.
  • Canon 1867B002 | Operation Manual - Page 8
    various settings for the VB-C300. The settings you can perform on each of the pages are shown below. For more details, see the reference pages. ● Settings Title Page ● System and Network Set up the Administrator password, network and connectivity (→ P.1-6). ● Video and Camera Set up the video
  • Canon 1867B002 | Operation Manual - Page 9
    Settings Title Page Configure various settings of the VB-C300 by accessing the Settings Pages of the camera from a Web browser. In this manual, the IP address "192.168.100.1" (factory default setting) is used to Note explain how to set up the camera. Please use the actual IP address that is set in
  • Canon 1867B002 | Operation Manual - Page 10
    ● You can also click "Settings" from the VB Initial Setup Tool to display the top page Tip of the camera, and then click "Settings" to move to the Setting Title Page (→dStart Guide P.2-10). ● The Settings Title Page cannot login with an authorized user account. Please enter with root account
  • Canon 1867B002 | Operation Manual - Page 11
    C300, yet. Click "Save Setting" and the changes are confirmed and saved in VB-C300. Where it is necessary to restart the VB-C300 Note of different pages. ● Do not use the "Back" and "Forward" button of Page. ● A red mark indicates a setting item which requires rebooting the camera to make Tip the
  • Canon 1867B002 | Operation Manual - Page 12
    Password and Network (System and Network) You can perform the following settings on the System and Network page. administrator password. You can use up to 8 ASCII characters (including space and other printable characters). The factory default setting is "VB-C300" (case sensitive). If you
  • Canon 1867B002 | Operation Manual - Page 13
    , network access becomes unavailable, and you may have to use the VB Initial Setup Tool (→dStart Guide P.2-7) to restore the default settings. ▼ Connection Keeping 1 2 3 1 Send Packet Regularly Check this option when connecting a camera to a system which automatically disconnects if it does not
  • Canon 1867B002 | Operation Manual - Page 14
    up the video capture size and quality. ● Camera Settings: Set up the camera's shutter speed, focus, Day & Night mode, digital zoom, installation, etc. ● Camera Name: Enter the name of the camera. You will need this name when using VK-64 with the VB-C300. After changing setting click "OK" to return
  • Canon 1867B002 | Operation Manual - Page 15
    where commercial frequency is 60 Hz. Note that even when one of these shutter speeds is selected, the camera automatically shifts to a higher shutter speed if the exposure is too high with these values. ● Please refer to P.1-8 in the "Start Guide" to confirm whether your VB-C300 is NTSC model or
  • Canon 1867B002 | Operation Manual - Page 16
    Camera Control (Video and Camera near subjects in a frame ● The focusing (11.8 in) - ∞ Point of infinity * When you are using an infrared lamp, the focusing range for "Auto" and "Auto used in the Auto Exposure mode when shooting a dark image. NTSC: "Not Used", "1/15", and "1/8." PAL: "Not Used
  • Canon 1867B002 | Operation Manual - Page 17
    . Select from "Manual" and "Auto". * If you are using an infrared lamp, you cannot use the Auto mode. Brightness Specify how the camera changes from the Day Digital Zoom Check to enable Digital zoom. * With the digital zoom, higher magnification causes lower image quality. 6 Mount Select a camera
  • Canon 1867B002 | Operation Manual - Page 18
    load by limiting the maximum frame rate for transmitting video in one second. The maximum value is 30 fps (for NTSC) or 25 fps (for PAL). Enter a value from 0.1 to 30.0 (for NTSC) or 0.1 to 25.0 (for PAL) (→dStart Guide P.1-8). 2 Restrict Maximum Transmission Rate (Mbps) Mitigate the network load
  • Canon 1867B002 | Operation Manual - Page 19
    HTTP Server, Video Server, and Audio Server (Server) ▼Audio Server 1 2 3 4 5 6 1 Enable Audio Transmission If you check this option, you can send audio to NC Viewer, through a microphone with amp connected to the camera. 2 Input Volume Specify the input audio volume from 1 to 100. The audio will be
  • Canon 1867B002 | Operation Manual - Page 20
    Server (Server) ● Be sure to use a microphone and speaker with amp (→dStart Guide P.3-6). Note ● If you uncheck the Disable Echo Canceller box, audio quality or volume may be affected. Check or uncheck this option according to the environment and usage of the camera, as required. ● When transmitting
  • Canon 1867B002 | Operation Manual - Page 21
    You can perform the following settings on the Access Control Page. ● Authorized User Account: Register users who can access to the camera. After changing then clicking "Change". You can use up to 8 characters including A-Z, a-z, and 0-9 for the user name. You can use up to 8 ASCII characters (
  • Canon 1867B002 | Operation Manual - Page 22
    Setting the Date and Time (Date and Time) You can perform the following settings on the Date and Time Page. ● Current Camera Time: Display the date and time currently set on the VB-C300. ● New Camera Time: Set the date and time for the VB-C300. ● Time Zone: Select a time zone from the drop-down list
  • Canon 1867B002 | Operation Manual - Page 23
    Time 1 2 Setting the Date and Time (Date and Time) 1 Synchronize with computer time Synchronize the camera date and time with those of the PC currently accessing the camera. 2 Set manually Set the date and time manually. Specify the date in "yyyy/mm/dd" format and time in "hh:mm:ss" in the 24
  • Canon 1867B002 | Operation Manual - Page 24
    name you want to register. You can register a host name for the name server address 1. You can use up to 63 characters including A-Z, a-z, 0-9, "-" and ".". The host name is useful when using the camera with "Auto Setting (DHCP)" (→ P.1-7). Note You must register the host name in the DNS server in
  • Canon 1867B002 | Operation Manual - Page 25
    etc. (Miscellaneous) 1 2 1 External Input Device 1 - 2 Device Name To distinguish between the different external devices connected to the camera, be sure to enter a device name. You can use up to 15 ASCII characters (including blank and printable characters and excluding double quote [ " ]) for the
  • Canon 1867B002 | Operation Manual - Page 26
    Using the Administration Tools (Administration Tools) You can perform the following settings on the Administration Tools Page. ● View, Reboot and Restore: Display and initialize the setting for the VB-C300 -C300 will be rebooted automatically after restoring the settings. Never power off the camera
  • Canon 1867B002 | Operation Manual - Page 27
    Chapter VBAdmin Tools This chapter describes how to use the VBAdmin Tools. You can create panoramas, set presets, view logs and use the NC Viewer from the VBAdmin Tools. You must configure the detail settings as directed in Chapter 1 in advance.
  • Canon 1867B002 | Operation Manual - Page 28
    (→ P.1-7) Specify the IP address or host name of the VB-C300. 2 User Name Enter the default Administrator account "root" for the VB-C300. 3 Password (→ P.1-6) Enter the Administrator password (factory default setting is "VB-C300"). 4 HTTP Port (→ P.1-12) Default setting is "80". 5 Setting Page URL
  • Canon 1867B002 | Operation Manual - Page 29
    Setting Tool with the VBTip C300, but you can use them with the VB-C50 series. 4. The VBAdmin Tools starts. You can select Panorama Creation Tool, Preset Setting Tool, Log Viewer, or NC Viewer by clicking the button for each tool. VBAdmin Tools When the camera is disconnected after start up
  • Canon 1867B002 | Operation Manual - Page 30
    the NC Viewer to perform pan, tilt, or zoom as well as define presets, you can see, at a glance, which part of the entire viewing area is currently covered. The Panorama Creation Tool is used to take and create panorama image and register them in the VB-C300. NC Viewer Preset Setting Tool You
  • Canon 1867B002 | Operation Manual - Page 31
    Image button Displays panorama image registered in the VB-C300. 2 Register Panorama Image button Register panorama image currently displayed in the panorama creation tool. 3 Display Camera model and Capture Date Displays the model of camera currently connected and the date the panorama image was
  • Canon 1867B002 | Operation Manual - Page 32
    required. Check the Indoor Dome Housing (VB-RD41S) option if you are using the optional indoor dome housing. To stop capturing while it is in progress, the captured image and return to the initial screen. If you are using the optional indoor dome housing, select Indoor Dome Housing (VBNote RD41S)
  • Canon 1867B002 | Operation Manual - Page 33
    To Delete... Click "Remove Image" and then click "Resister Panorama Image". The panorama image registered in the VB-C300 is deleted. After registering the panorama image, the VB-C300 automatically reboots and Tip disconnects from the VBAdmin Tools. A dialog box asking whether or not to reconnect to
  • Canon 1867B002 | Operation Manual - Page 34
    Reconnections are made when a connection with the VB-C300 has been cut. To Reconnect... Choose "Reconnect" from image as an image file. Only JPEG format images created by the Panorama Creation Tool can be used. To Open... Select "Open" from the File menu bar and select the desired image file in
  • Canon 1867B002 | Operation Manual - Page 35
    VBAdmin Tools Preset Setting Tool This tool enables easy visual setting of camera Preset and a home position. Presets are set by operating the mouse while referring to a panoramic preview. Setting Presets Preset Setting Tool Reflecting preset settings in the NC Viewer 2-9
  • Canon 1867B002 | Operation Manual - Page 36
    3 Panorama Preview Panorama image registered in the VB-C300 is displayed. A yellow Preset Preview frame shows the location of the Preset Setting. By home position. 5 Not shown in Viewers Uncheck this option if you are using presets with the NC Viewer. Check this option if you want to prevent
  • Canon 1867B002 | Operation Manual - Page 37
    Preview button The settings for camera parameters are reflected in the Preset Preview frame. The camera angle for the VB-C300 also switches to this Preset and you can confirm from the NC Viewer. !2 NC Viewer button Start the NC Viewer. Use this button if you want to set presets while watching
  • Canon 1867B002 | Operation Manual - Page 38
    the camera parameter values or use one of the following methods. Select the way which suits your environment or according to your preference. To use presets with the NC Viewer, uncheck the Not shown in Viewers option. Note ■ Changing Settings from Preset Preview Frame The Preset Preview frame on
  • Canon 1867B002 | Operation Manual - Page 39
    and click "Get Value" at the desired position. The values retrieved using "Get Value" can be checked in the Preset settings input boxes, or with the Preset Preview frame. At this point, you can also enter and set values in the camera parameters. 5. Click "Apply". Check the Status List to be sure the
  • Canon 1867B002 | Operation Manual - Page 40
    correctly reflected. ● When using the manual focus, adjust the focus manually while watching the video via the NC Viewer. After manual focusing completes, click "Get being shown in the NC Viewer. ● Setting the preset position using the digital zoom may cause the viewing angle to be misaligned. ● It
  • Canon 1867B002 | Operation Manual - Page 41
    VBAdmin Tools Log Viewer This tool enables viewing of operation status logs of the VB-C300. ● The Log Viewer only displays logs and cannot delete them. Tip ● To save logs, select "Save" from the File menu bar. Logs can be saved
  • Canon 1867B002 | Operation Manual - Page 42
    Log Viewer Viewing Logs The following information about logs is displayed: ● Code The log codes are displayed here. See "Log Messages" (→ P.4-4) for the log codes. One of the following four icons displayed with each log code, depending on the log level. Information level Error level Warning
  • Canon 1867B002 | Operation Manual - Page 43
    list of log messages (→ P.4-4). Tip "Application" represents logs related to video and audio. "HTTP Server" represents logs related to the HTTP module of the VB-C300. "System" represents logs related to the VB
  • Canon 1867B002 | Operation Manual - Page 44
    NC Viewer The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer started from the VBAdmin Tools becomes the NC Viewer connected as the Administrator. For the details of the NC Viewer, refer to "Chapter 3 NC Viewer and Viewer Switcher" (→ P.3-34). 2-18
  • Canon 1867B002 | Operation Manual - Page 45
    Chapter NC Viewer and Viewer Switcher This chapter explains how to use the NC Viewer as well as the Viewer Switcher used to switch among Viewers.
  • Canon 1867B002 | Operation Manual - Page 46
    Overview of NC Viewer The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer displays video from the VB-C300 and controls camera angle and zoom. NC Viewer Click Panorama image Panorama image needs to be registered on the Camera in advance (→ P.2-4). Note 3-2
  • Canon 1867B002 | Operation Manual - Page 47
    Access Privileges (Access Control)" (→ P.1-15). Administrator can use the functions listed below. Functions only available to Administrator Audio Setting White Balance Connection Settings/Camera Control/Display Option When you connect to the VB-C300 as Administrator, "Administrator" is displayed
  • Canon 1867B002 | Operation Manual - Page 48
    Starting the NC Viewer Starting the NC Viewer To Launch the NC Viewer Double-click Double-click the NC Viewer icon on the desktop or select "NC Viewer" from the Start menu bar. Terminating the NC Viewer To terminate the NC Viewer ... Select "Exit" from the File menu bar, or close the Viewer
  • Canon 1867B002 | Operation Manual - Page 49
    or switch to a viewer other than the VB-C300 by using the Viewer Switcher (→ P. 3-34). Connecting to a Specified Camera To connect to the camera ... 1. Choose "Connect" from the File menu bar. 2. A dialog box to select a camera appears. Enter connection settings and click "OK". 1 1 Host
  • Canon 1867B002 | Operation Manual - Page 50
    User use the NC Viewer from the same PC, it is Note strongly recommended not to check the Remember password option. ● If you enter a wrong user name or password, the Password dialog appears. Enter the correct user name and password to connect to the camera. Connecting to Registered Camera To
  • Canon 1867B002 | Operation Manual - Page 51
    ) Sets audio transmission. Only the administrator can use this button. You need to set audio settings in advance to display this button (→ P.3-16). 9 Camera List box Allows selecting from multiple cameras installed. 0 Administrator display When you connect to the VB-C300 as Administrator
  • Canon 1867B002 | Operation Manual - Page 52
    bar for pan Use this scroll bar to change the pan angle (right/left) of the camera. Items selected with buttons can also be selected from menu bar. Tip Panorama Window The Panorama window appears when you click "Panorama Window". You can click on the Panorama window or drag a yellow frame over the
  • Canon 1867B002 | Operation Manual - Page 53
    currently has camera control can control the camera. You can use the backlight compensation or presets if you have camera control. To control the camera ... Click "Start Control" to obtain camera control. NC Viewer and Viewer Switcher Camera Control Status window Displays camera control status
  • Canon 1867B002 | Operation Manual - Page 54
    scroll bar to change the tilt angle (up/down) of the camera. Scroll bar for pan Use this scroll bar to change the pan angle (right/left) of the camera. Changing Camera Angle in Panorama Window 3-10 Move by clicking Click inside the Panorama window to change the pan and tilt angles so that
  • Canon 1867B002 | Operation Manual - Page 55
    Zoom option on the Video and Camera page in the settings page Tip is checked, the scroll bar for zoom is extended to allow for digital zoom (→ P.1-11). Specifying Zoom Magnification Using Panorama Window Change by dragging If you drag a side of the yellow frame in the Panorama window to change
  • Canon 1867B002 | Operation Manual - Page 56
    box. 2. Select a preset position from the list to change the video display. Preset Selection box Presets set by the camera are shown as candidates. Set the presets using the Tip VBAdmin Tools in advance (→ P.2-9). Compensating Backlight When switched on, it is effective on images that are dark
  • Canon 1867B002 | Operation Manual - Page 57
    Only) Click "External Device Input" to display the external device input status and save any changes as logs. Only the administrator can use this function (→ P.3-3, 3-27). Operating External Device Output (Administrator Only) Click "External Device Output" to turn On or Off the external device
  • Canon 1867B002 | Operation Manual - Page 58
    Change the focus mode to Manual and adjust the focus. ● For the focusing range when the camera is set to Night Mode (→ P.1-10, 3-29) refer to the Tip on P.1-10. 3-14 Auto: Focus is adjusted automatically. Auto (for domes): When the optional dome housing is used, select this option to automatically
  • Canon 1867B002 | Operation Manual - Page 59
    Setting Administrator Control (Administrator Only) Click "Control for Administrator" to set the Exposure and Night Mode functions. Only the administrator can use this function (→ P.3-28). Shade Correction (Administrator Only) If the background of an image is bright, making the subject difficult to
  • Canon 1867B002 | Operation Manual - Page 60
    connect a microphone to the PC and speaker with amp to the camera and then transmit audio from the VB-C300 to the NC Viewer. Perform settings for an administrator to send audio to the VB-C300. Only the administrator can use this function (→ P.3-29). You must set the following settings in advance
  • Canon 1867B002 | Operation Manual - Page 61
    menu bar. After saving the image, click "Pause/Resume" to restart video display. Please note that copyright laws prohibit the customer from using recorded videos Note and images for any purpose other than personal requirements, without permission from the copyright holder. File format for the images
  • Canon 1867B002 | Operation Manual - Page 62
    in the dialog. To view information... 1. Select "Video Information", "Camera Information", and "Network" from the View menu bar. Video Information ● Frame rate Number of frames per second ● Data size per frame Number of bytes per frame ● Image size The numbers of vertical and horizontal pixels of
  • Canon 1867B002 | Operation Manual - Page 63
    in the digital zoom region. Note Network ● Indicator (camera icon) Network bandwidth of video data ● Indicator (speaker icon) Network bandwidth of audio data reception ● Indicator (microphone icon) (Administrator only) Network bandwidth of audio data transmission ● Restrict transmission rate Check
  • Canon 1867B002 | Operation Manual - Page 64
    next time. In the full-screen mode, right-click on the display opens the menu and you can perform the following operations: • Stop/start camera control (to stop or start controlling the camera) • Panorama window (to display panorama window overlapped on the video screen) • Return to normal mode (to
  • Canon 1867B002 | Operation Manual - Page 65
    or hide the toolbar. The toolbar is displayed if there is a check mark before "Toolbar Display". Overview of NC Viewer Operation Setting Video Display You can start up You can set the video display size at start up. ● Use a received image size The display size is adjusted to the size of the
  • Canon 1867B002 | Operation Manual - Page 66
    2 Confirm when changing to full screen mode Check this option to display the confirmation message before changing to the full screen mode. Adding and Changing Camera List If you register a camera, you can easily select the camera from the list and connect to it. This section explains how to register
  • Canon 1867B002 | Operation Manual - Page 67
    15) or administrator "root". 4 Password Enter the password for the specified user name. 5 HTTP Port Enter the HTTP port number set on the camera (→ P.1-12). Use default setting (80) if you do not need to change. 6 Send and Receive audio Check this box and connect a microphone and speaker with
  • Canon 1867B002 | Operation Manual - Page 68
    " to reflect the new settings to the camera. 2 Clicking "Delete" deletes the Camera. A confirmation message appears. Clicking "OK" deletes the camera. ▼ To change the order of cameras in the list: You can change the register order of cameras by selecting a camera and clicking "Up" or "Down". The new
  • Canon 1867B002 | Operation Manual - Page 69
    "Halogen Light" according to your 3 environment. Fluorescent : Select this option when using the camera under neutral white or cool white fluorescent lighting. Fluorescent H : Select this option when using the camera under a daylight fluorescent lighting. Mercury Light : Select this option when
  • Canon 1867B002 | Operation Manual - Page 70
    Operating and Setting Camera as Administrator 3 Lock Fix adjusts the white balance using the video currently received. To forcibly adjust the shooting for day and night), the video may show an incorrect color. In this case, use the pan, tilt, or zoom function to give change to the image and the video
  • Canon 1867B002 | Operation Manual - Page 71
    Viewer and Viewer Switcher Operating External Device Output You can operate the external device output. To Operate... 1. Click "Start Control" to get camera control, and click "External Device Output" on the toolbar. 2. The External Device Output dialog opens. The external device output status is
  • Canon 1867B002 | Operation Manual - Page 72
    , High". Higher backlight compensation produces brighter images. 3 Manual Exposure 4 You can set "Aperture", "Shutter Speed", Auto", use "Auto Exposure" (→ P.1-11). 4 Night Mode Set up Night Mode with night vision. If Day & Night is set to Auto on Camera Settings Section of Video and Camera page
  • Canon 1867B002 | Operation Manual - Page 73
    and then transmit audio from the VB-C300 to the NC Viewer. Disconnecting the LAN cable also disconnects audio. Reconnect to the camera from Note the NC Viewer. You must set the following settings in advance to transmit audio. Tip ● Check the Enable Audio Transmission box on the Audio Server section
  • Canon 1867B002 | Operation Manual - Page 74
    transmission becomes available. Click it again to turn off the microphone and stop audio transmission. 2 3 Receive audio also when using network you are using. Use the default detection sensitivity setting: Operates at default sensitivity. Set the detection sensitivity manually: Adjust the
  • Canon 1867B002 | Operation Manual - Page 75
    Properties Configuring Connection Settings You can configure audio settings as well as automatic reconnection when the camera and NC Viewer are disconnected due to a network trouble or other reasons. To make settings ... 1. Choose "Setup Properties" from the Administrator menu bar. 2. Set audio
  • Canon 1867B002 | Operation Manual - Page 76
    "Setup Properties" from the Administrator menu bar. 2. Click the Cameral Control tab in the Setup properties dialog. Check the Use the arrow button to control the camera option and click "OK". 3. When the message "Try new property setting." appears, click "OK". 4. Placing the mouse cursor over
  • Canon 1867B002 | Operation Manual - Page 77
    NC Viewer and Viewer Switcher Operating and Setting Camera as Administrator Setting Video Display A message box can be displayed in the event of a change in external device input. To Make Settings... 1. Choose "Setup Properties"
  • Canon 1867B002 | Operation Manual - Page 78
    If you are using other cameras (e.g., VB-C50i) with the VB-C300, you can switch the Viewer to use the cameras. To use the Viewer Switcher, install it by using the Custom Installation option as directed Note in "Install Necessary Software" of the Start Guide (→dStart Guide P.2-11). To make
  • Canon 1867B002 | Operation Manual - Page 79
    Viewer Switcher Using Viewer Switcher ● The camera must be registered in the camera list (for the VB-C300) or camera site Note list (for other cameras) corresponding to the viewer to be used (→P.3-22). ● Switch to the Viewer for PC when you are using a camera other than the VB-C300. Use the Viewer
  • Canon 1867B002 | Operation Manual - Page 80
    3-36
  • Canon 1867B002 | Operation Manual - Page 81
    Chapter Appendix
  • Canon 1867B002 | Operation Manual - Page 82
    Troubleshooting Before you contact your Canon dealer or service outlet, check the items listed below. If a log message is displayed, refer to the log message list for the log details and the appropriate response. The VB-C300 does not start up. ● When using a PoE HUB, Check that the LAN cable is
  • Canon 1867B002 | Operation Manual - Page 83
    Appendix Troubleshooting The viewer is disconnected. ● Check that the network or PC is working property. ● Reboot the PC and reconnect to the camera. I forgot the password. ● You can initialize all the settings by using the Reset switch (→ P.4-9). The initialized password is "VB-C300." However, all
  • Canon 1867B002 | Operation Manual - Page 84
    %2 Explanation Countermeasure %1 malfunction (%2) Camera type (Canon VB-C300NA | Canon VB-C300PA) Error (read | write | timeout | ...) An I/O error for the camera control device has occurred. If the problem persists, it is a camera failure. Call for service. ● A012 WebView Livescope client start
  • Canon 1867B002 | Operation Manual - Page 85
    (46), restriction on the number of clients (49), operation mode (4a). 41: Check the user name, password, or user list. 43: Reconnect or reboot the camera. 45 - 46: Use supported client software. 49: Check the number of clients. 4a: Check that
  • Canon 1867B002 | Operation Manual - Page 86
    ● B301 Transmission audio device error (err) Message %1 %2 Explanation Countermeasure cannot use audio device for tx [%1 : %2] Error process (ld | buff) Error number An audio device error has been detected. Reboot the Camera. If the problem persists, it is an Audio Device failure. Call for service
  • Canon 1867B002 | Operation Manual - Page 87
    ● H044 Password specification error (notice) Message %1 %2 %3 Explanation %1: user %2: password mismatch: %3 Client host IP address User Name URL An incorrect password has been specified in user authentication. Log Messages Appendix 4-7
  • Canon 1867B002 | Operation Manual - Page 88
    Since the VB-C300 supports various functions, it Tools Page using Web Browser 1. Start the Web browser and access the Settings Title Page. The VB-C300's IP address settings in the VB-C300 will be returned to the factory default settings. All the settings of the camera except for the Administrator
  • Canon 1867B002 | Operation Manual - Page 89
    have forgotten the IP address or Administrator password of the VB-C300, you cannot use it via the network. In this case, press the Reset switch at the bottom of the unit. 1. Power off the camera. Refer to "Turning the Power ON and OFF" (→dStart Guide P.2-5) for how to power on or off the
  • Canon 1867B002 | Operation Manual - Page 90
    support/ * The underlined IP address is an example. You should enter your IP address (→ P.1-7). The VB-C300's IP address, user name, and administrator password are required to display the Initialize Camera The camera faces to the front and returns to the former position. If you are using network
  • Canon 1867B002 | Operation Manual - Page 91
    Appendix Initializing the Camera Head Position The Connection Setting dialog may appear. Tip In this case, enter the user name "root" and the administrator password (factory default Setting is "VB-C300,") then click "OK". Then the Camera Head position is initialized. 4-11
  • Canon 1867B002 | Operation Manual - Page 92
    Enable Digital Zoom Mount Return to Home Position when nobody has a control privilege ● Camera Name Camera name Medium 3 Auto Auto Not used Manual Darker Low Not used Inverted Not used Camera ● HTTP Server HTTP Port ● Video Server Maximum Frame Rate (fps) Restrict Maximum Transmission rate (Mbps
  • Canon 1867B002 | Operation Manual - Page 93
    Camera control 3-9, 3-14 Camera head position 4-10 Camera name 1-11 Camera parameter 2-11 Custom Install 3-34 D Date 1-16 Date and time 1-16 Day & Night 1-11 Default gateway address 1-7, 1-20, 4-8 Digital 2-3 M Maximum frame rate 1-12 Maximum transmission rate 1-12 Microphone button
  • Canon 1867B002 | Operation Manual - Page 94
    Password 1-3, 1-15, 2-2, 3-5, 3-23, 4-3 Preset Preview Frame 2-12 Preset Setting Area 2-10 Preset Setting Tool 2-9 Guide v, 1-8, 3-34, 4-9 Status list 2-11 Subnet mask 1-7, 1-20 T Tilt 2-12, 3-8, 3-10, 3-14, 3-19, 3-25 Time 1-16 Time zone 1-17 Transmission rate 1-12, 3-19 Troubleshooting
  • Canon 1867B002 | Operation Manual - Page 95
    Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A.,INC. One Canon Plaza Lake Success, NY 11042-1198 USA ● If you have any questions, call the Canon U.S.A. Information Center toll-free at 1-800-828-4040 (U.S.A. only) CANON CANADA INC. NATIONAL HEADQUARTERS 6390 Dixie Road, Mississauga
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Before using the product, be sure to read the Start Guide and this Operation Guide.
NETWORK CAMERA
Operation Guide