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Canon BJC-3000 Series User Manual - Page 381

Cannot install the printer driver

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Other Problems I Cannot install the printer driver CHECK 1 DID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE QUICK START GUIDE? The Quick Start Guide provides step-by-step instructions for installing the printer driver. If you are reinstalling the printer driver, remove any other Bubble Jet printer drivers which have been installed on the computer before reinstalling the printer driver. Note If an error occurred during installation and you had to shut down the installation procedure, you may not be able to install the printer driver because Windows is no longer stable. Restart Windows and then reinstall the printer driver. CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING? The installation program may not execute successfully if it is run with other applications running in the background. Before you run the installation program again, shut down all other application programs. If other BJ printer drivers are installed on your system, uninstall them before you run the installation program again. Troubleshooting 381

Section	Page
Contents	2
Introduction	6
Welcome	7
Copyright	8
Disclaimer	8
Trademarks	9
How to Use This Manual	10
Printer Features	12
Safety Precautions	14
Parts and Functions of the Printer	24
Front View	25
Rear View	26
Inside the Printer	27
Operation Panel	28
Connecting and Turning On the Printer	30
About the Printer Cable	31
Notes on Handling the USB Interface	32
Connecting the Power Cord	33
Turning On the Printer	34
Turning Off the Printer	35
Printing on Paper and Other Media	36
Media Sizes You Can Use With the Printer	37
Media Types You Can Use With the Printer	38
Media Types You Cannot Use With the Printer	42
Loading Paper and Other Media	43
Setting the Paper Thickness Lever	46
Printing Area	47
Notes on Handling Media	54
Using Plain Paper or High Resolution Paper	55
Using Envelopes	60
Using Transparencies	65
Using Back Print Film	69
Using Glossy Photo Paper	73
Using High Gloss Photo Film	77
Using Glossy Photo Cards	80
Using Banner Paper	84
Using Magnet Sheets	89
Using Artist Canvas	93
Using Greeting Cards	96
Using BJ Cartridges	99
BJ Cartridges You Can Use With the Printer	100
Notes on Handling BJ Cartridges	104
Using the Windows Printer Driver	107
Printer Driver Basics	108
Preparing and Executing a Print Job	109
Getting to Know the Printer Driver	111
Making the Most of the Printer Driver	127
Using Maintenance Functions	188
Using the Macintosh Printer Driver	204
Printer Driver Basics	205
Preparing and Executing a Print Job	206
Print Mode Settings	207
Executing Special Functions	222
Printer Maintenance	258
Printing Photographs	274
Tips for Printing Photographic Images	275
About Photo Optimizer	277
Routine Maintenance	279
Prolonging the Service Life of the Printer	280
BJ Cartridge Maintenance	281
When to Replace the BJ Cartridge	282
Printing a Nozzle Check Pattern	284
Cleaning the Print Head	287
Replacing the Ink Tanks	293
Replacing the BJ Cartridge	299
Aligning the Print Head	305
Cleaning the Printer	309
Cleaning the Paper Feed Rollers	311
Transporting the Printer	313
Troubleshooting	319
Printout Is Unsatisfactory	320
Printer Does Not Start or Stops Mid-Job	349
Paper Jams or Does Not Feed	358
The POWER Light Flashes Orange	366
An Error Message Appears	370
Other Problems	380
Avoiding Problems	385
Before You Call for Help	394
Getting Help From Canon	399
Specifications	400
General Specifications	401
System Requirements	407
Using the IS-32 Color Image Scanner Cartridge	408
Using the Scanner	409
Scanner Driver Basics	410
Unpacking the Scanner Cartridge	412
Installing the IS Scan Software	414
Installing the Scanner Cartridge	417
Basic Scanning Procedure	420
Using the White Calibration Sheet	422
Scanning Area Guidelines	425
Loading an Image	426
Using the Scanner With Windows	428
Using IS Scan	429
Changing the Scanning Mode	434
Using the Customized Scanning Mode	436
Saving the Settings	440
Using the Saved Settings	441
Other IS Scan Features	442
Using IS Scan Plus	444
Using Copy	448
Using Capture Image	452
Using Capture Photo	454
Editing a Scanned Image	456
Printing a Scanned Image	459
Saving a Scanned Image	461
Using the Scanner With Macintosh	463
Scanning Images With Application Software	464
Using the Main IS Scan Dialog Box	465
Scanning an Image	467
Scanning Images With IS Scan	471
Changing the Scanning Mode	475
Customizing the Scanning Settings	478
Copying a Scanned Image to the Clipboard	481
Adjusting an Image	482
Modifying an Image	484
Applying Special Effects to an Image	485
Other IS Scan Functions	488
Using the Copy Utility	490
Scanner Problems	495
Scanning Result Is Unsatisfactory	496
Scanner Cannot Be Used With a TWAIN-compatible Application Program	504

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Troubleshooting