Canon FAXPHONE L120 FAXPHONE L120 Advanced Guide - Page 39

Troubleshooting, in the Basic Guide., Document Handling, in the Basic - check scan platform

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Advanced Fax Features 1 Status Monitor 2 Reports and Lists 3 Troubleshooting 4 Appendix 5 Back Previous Next TOP Q Has an error occurred during transmission? Faxes sent from the machine are spotted or dirty. A Check the LCD for an error message. (See Chapter 9, "Troubleshooting," in the Basic Guide.) A Print an Activity Report and check for an error. (See "Printing Reports and Lists," on p. 2-3.) Q Is the telephone line working properly? A Make sure there is a dial tone when you press [Hook] or when you lift the handset of any external device connected to the machine. If there is no dial tone, contact your local telephone company. Q Is the recipient's machine a G3 fax machine? Q Is the recipient's machine working properly? A Check the machine by making a copy. If the copy is clear, the problem may be in the recipient's machine. If the copy is spotted or dirty, make sure the scanning platform is properly set into position, or clean the scanning area if dirty. (See Chapter 8, "Maintenance," in the Basic Guide.) Q Is the document loaded correctly? A Make sure the document is correctly loaded. (See Chapter 2, "Document Handling," in the Basic Guide.) A Make sure the recipient's machine is compatible with your machine. Q Is the subaddress and/or password correct? A If you registered a subaddress/password under a one-touch speed dialing button or coded speed dialing code, make sure it matches the recipient's settings. Cannot send using Error Correction Mode (ECM). Q Does the recipient's fax machine support ECM? A If this is the case, the document is sent without ECM. Table of Contents Index 4-5

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1
2
3
4
5
TOP
Back
Previous
Next
4-5
Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
Q
Has an error occurred during transmission?
A
Check the LCD for an error message. (See
Chapter 9, “Troubleshooting,” in the Basic Guide.)
A
Print an Activity Report and check for an error.
(See “Printing Reports and Lists,” on p. 2-3.)
Q
Is the telephone line working properly?
A
Make sure there is a dial tone when you press
[Hook] or when you lift the handset of any external
device connected to the machine. If there is no dial
tone, contact your local telephone company.
Q
Is the recipient’s machine a G3 fax machine?
A
Make sure the recipient’s machine is compatible
with your machine.
Q
Is the subaddress and/or password correct?
A
If you registered a subaddress/password under a
one-touch speed dialing button or coded speed
dialing code, make sure it matches the recipient’s
settings.
Faxes sent from the machine are spotted or dirty.
Q
Is the recipient’s machine working properly?
A
Check the machine by making a copy. If the copy is
clear, the problem may be in the recipient’s
machine. If the copy is spotted or dirty, make sure
the scanning platform is properly set into position,
or clean the scanning area if dirty. (See Chapter 8,
“Maintenance,” in the Basic Guide.)
Q
Is the document loaded correctly?
A
Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
Cannot send using Error Correction Mode (ECM).
Q
Does the recipient’s fax machine support ECM?
A
If this is the case, the document is sent without
ECM.