Canon LV-7375 Projector Monitoring Software Ver.1.0.0 User's Manual - Page 22

CHAPTER 3 • Appendix CCCCCCCCCC Appendix 3333 Troubleshooting ■■ Error Message Displayed Error Message Failed to run application. Error code 11XX Or Failed to run application. Error code 12XX Error occurred while searching for projector. Projector discovery error 1301 Or Error occurred while updating projector information. Projector update error [1301]. Solution •• Restart this software. •• If an error message continues to appear after restarting, uninstall this software then reinstall it. •• Make sure that the administrative computer and network is connected using a LAN cable. •• The network settings of the administrative computer are not configured correctly. Configure the network settings so that it can communicate with the projector. ■■ Cannot Find Projector Cause Projector is not connected to the network Network settings for the projector are not configured correctly SNMP settings of the projector is not configured Solution •• Make sure that the projector and network is connected using a LAN cable. •• Make sure that the projector's [Network Function] is turned "On". •• Confirm the IP address and/or network settings. •• Configure the SNMP settings of the projector if the projector is SNMP-compatible. See the instruction manual that came with the projector for SNMP configuration procedures. 22