Canon PIXMA MX410 Network Setup Troubleshooting - Page 3

Problems during Software Installation The Target Access Point is Not Displayed (Detected) on the Detected Access Points List Screen Check If the target access point is not displayed on the Detected Access Points List screen, check the following points. Check 1 Make sure that you follow "Connection Checklist" on page 11, then click Refresh (A) to search for the access point again. Check 2 Turn off the access point, turn it back on, then click A Refresh (A) to search for the access point again. Check 3 Is SSID broadcast (connection via "ANY" SSID, etc.) disabled or is the stealth mode enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Enable SSID broadcast (connection via "ANY" SSID, etc.) or disable the stealth mode, then click Refresh (A) to search for the access point again. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. To establish a connection without changing the access point settings, refer to and onward in "Configuring Wireless LAN Settings Manually" on page 8. Check 4 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the access point? "WPA/WPA2 Enterprise" is not supported on the machine. Change the security protocol (encryption standard) for the access point, then configure settings again. • For details on how to change the security protocol (encryption standard) for the access point, refer to the manual supplied with the access point or contact its manufacturer. • For the procedure to configure settings of the machine, refer to "7 Set Up a Wireless Connection" in the printed manual: Getting Started. Glossary • SSID An identifier to identify the specific access point. Also called an access point name or a network name. • SSID broadcast An access point's periodic transmission of a signal revealing its SSID. • Stealth mode A function to prevent the SSID of the access point from appearing on other wireless devices. An access point could not be detected. is Displayed Check The message appears when no access point can be detected. Click OK to display the Detected Access Points List screen, then try to detect the access point again by referring to "The Target Access Point is Not Displayed (Detected) on the Detected Access Points List Screen" on page 2.