Canon PowerShot A200 Software Starter Guide DC SD Ver.10 - Page 30
Troubleshooting the TWAIN Driver/WIA Driver Installation
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26 Troubleshooting the TWAIN Driver/ WIA Driver Installation First, Check the Following 1. Does your computer comply with these requirements? Does the system have a built-in USB port and did it come with Windows 98 (First or Second Edition), Windows Me, Windows 2000, or Windows XP preinstalled? (The USB interface is not supported for systems not complying with the above conditions.) 2. Is the camera correctly connected to the computer? Please see Connecting the Camera to a Computer (p. 13). 3. Is the battery charge sufficient? You should use a household power source to power the camera when it is connected to a computer. • If the Problem Lies in the Above The Add New Hardware Wizard (in Windows 2000, the New Hardware Found Wizard) may display. If that happens, click [Cancel] to close it. Then disconnect the camera from the computer before reinstalling the USB Driver according to the procedures in Installing the TWAIN Driver / WIA Driver (p. 21). • If the Problem Is Not Mentioned Above If the USB Driver is not correctly installed, it is possible that Windows is not recognizing the USB Driver. Uninstall the USB Driver according to the instructions on page 27 before reinstalling it according to the instructions in Installing the TWAIN Driver / WIA Driver on page 21.