Canon SELPHY CP-200 Canon Card Photo Printer CP-300/CP-200 User Guide - Page 35

Troubleshooting

Get Canon SELPHY CP-200 PDF manuals and user guides View all Canon SELPHY CP-200 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 35 highlights

Troubleshooting If the printer does not seem to be working properly, run through the checks below to see if you can identify and correct the problem. If you are not able to solve the problem, please call your dealer or contact a Canon Customer Support help desk for assistance. Problem Cause Solution The printer has no power. The compact power adapter or AC Be sure that the compact power cable is not correctly connected. adapter and AC cable are connected correctly. Be sure that the AC cable is plugged into a standard power outlet. The printer's indicator is blinking There is a malfunction in the red. printer. Turn the printer's power off and turn it on again. The (Direct Print) mark does not display in the upper left corner of the LCD monitor. The cable is not correctly connected. The printer's power is off. Connect the cable correctly ( p. 26). Turn the printer's power on ( p. 26). Your camera's firmware is incompatible with this printer. Please check the Canon BeBit website or your regional Canon website. The printer is connected to a computer and printing is in progress. Wait until the print outputted by the computer is complete. The printer does not print. The printer is not correctly connected to the camera. Connect the cable correctly ( p. 26). If the connection is correct, the icon will appear on the camera's LCD monitor. The camera's batteries are depleted. Replace with fully charged (fresh) batteries, or plug the camera into a power outlet (using the camera's optional compact power adapter). The printer's battery pack is depleted. (CP-300 only) Use a fully charged battery pack or use the printer's compact power adapter. The ink cassette is not loaded correctly. Load the ink cassette correctly. ( p. 22) Too muck slack in the ink cassette's ink sheet. Take up the slack. The paper cassette is not pushed Load the paper cassette correctly. all the way in. ( p. 25) The printer has overheated. Wait for the printer to cool down. Printing stopped midway. The printer is not correctly connected to the camera. Connect the cable correctly. ( p. 26) 34

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
34
Troubleshooting
If the printer does not seem to be working properly, run through the checks
below to see if you can identify and correct the problem. If you are not able to
solve the problem, please call your dealer or contact a Canon Customer
Support help desk for assistance.
Problem
Cause
Solution
The printer has no power.
The compact power adapter or AC
cable is not correctly connected.
Be sure that the compact power
adapter and AC cable are
connected correctly. Be sure that
the AC cable is plugged into a
standard power outlet.
The printer’s indicator is blinking
red.
There is a malfunction in the
printer.
Turn the printer’s power off and
turn it on again.
The
(Direct Print) mark does
not display in the upper left
corner of the LCD monitor.
The cable is not correctly
connected.
Connect the cable correctly (
p.
26).
The printer’s power is off.
Turn the printer’s power on (
p.
26).
Your camera’s firmware is
incompatible with this printer.
Please check the Canon BeBit
website or your regional Canon
website.
The printer is connected to a
computer and printing is in
progress.
Wait until the print outputted by
the computer is complete.
The printer does not print.
The printer is not correctly
connected to the camera.
Connect the cable correctly (
p.
26). If the connection is correct,
the
icon will appear on the
camera’s LCD monitor.
The camera’s batteries are
depleted.
Replace with fully charged (fresh)
batteries, or plug the camera into
a power outlet (using the
camera’s optional compact power
adapter).
The printer’s battery pack is
depleted. (CP-300 only)
Use a fully charged battery pack
or use the printer’s compact
power adapter.
The ink cassette is not loaded
correctly.
Load the ink cassette correctly.
(
p. 22)
Too muck slack in the ink
cassette’s ink sheet.
Take up the slack.
The paper cassette is not pushed
all the way in.
Load the paper cassette correctly.
(
p. 25)
The printer has overheated.
Wait for the printer to cool down.
Printing stopped midway.
The printer is not correctly
connected to the camera.
Connect the cable correctly. (
p. 26)