Canon VIXIA HF21 VIXIA HF21 Instruction Manual - Page 155
Picture and Sound
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flashes in red on the screen. - The camcorder has malfunctioned. Consult a Canon Service Center. Even after stopping recording, the ACCESS indicator does not go off. - The scene is being recorded in the memory. This is not a malfunction. appears on the screen. - The camcorder has become hot while in the [Underwater] or [Surface] recording program. Turn off the camcorder and let it cool down. If the camcorder becomes too hot while in either recording program, it may automatically turn off. The red ON/OFF (CHG) indicator flashes rapidly ( one flash at 0.5-second intervals). - Charging has stopped because the compact power adapter or the battery pack is faulty. Con- sult a Canon Service Center. The red ON/OFF (CHG) indicator flashes very slowly ( one flash at 2- second intervals). - The temperature of the battery pack is outside the charging range. If the battery pack's tem- perature is below 0 °C (32 °F), warm it before charging it; if it is above 40 °C (104 °F), let the battery pack cool down before charging it. - Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F). - The battery pack is damaged. Use a different battery pack. Picture and Sound The screen appears too dark. - The LCD screen was dimmed. Hold DISP. pressed down for 2 seconds to restore the LCD screen to its normal brightness. Screen displays turn on and off repeatedly. - The battery pack is exhausted. Replace or charge the battery pack. - Remove the battery pack and reattach it correctly. Abnormal characters appear on the screen and the camcorder does not operate properly. - Disconnect the power source and reconnect it after a short time. If the problem still persists, disconnect the power source and press the RESET button with a pointed item. Pressing the RESET button resets all settings. Video noise appears on screen. - Keep a distance between the camcorder and devices that emit strong electromagnetic fields (plasma TVs, cellular phones, etc.). Horizontal bands appear on the screen. - This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent, mercury or sodium lamps. To reduce the symptoms, set the recording program to [Programmed AE] or [Shutter-Priority AE] ( 64). This is not a malfunction. Additional Information 155