Canon WFT-E5A WFT-E5 Instruction Manual - Page 102
What to check on the transmitter, What to check on the network as a whole, No response from DNS server
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Page 102 highlights
Responding to Error Messages 22: No response from DNS server What to check on the transmitter On the transmitter, the DNS address setting is [Auto assign] or [Manual setting]. Does the error occur under these settings? X If no DNS server is used, set the transmitter's DNS address setting to [Disable]. (p.29) On the transmitter, does the DNS server's IP address setting match the server's actual address? X Configure the IP address on the transmitter to match the actual DNS server address. (p.29, 115) What to check on the DNS server Is the DNS server on? X Turn the DNS server on. Are the DNS server settings for IP addresses and the corresponding names correct? X On the DNS server, make sure IP addresses and the corresponding names are entered correctly. Is the DNS server working correctly? X Check the DNS server settings to make sure the server is working correctly as a DNS server. X If applicable, ask your network administrator to ensure the DNS server is available. What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? X If applicable, ask your network administrator for the network gateway address and enter it on the transmitter. (p.29, 115) X Make sure the gateway address setting is correctly entered on all network devices, including the transmitter. 23: Duplicate IP address What to check on the transmitter Is another device on the transmitter network using the same IP address as the transmitter? X Change the transmitter's IP address to avoid using the same address as another device on the network. Otherwise, change the IP address of the device that has a duplicate address. X In network environments with a DHCP server, if the transmitter's IP address setting is [Manual setting], change it to [Auto assign]. (p.29) 102
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