Canon XF305 Canon XF Utility (Macintosh) Version 1.0 Instruction Manual - Page 35

Reference and General Information Troubleshooting Error Messages Following is a partial list of error messages in alphabetical order. Cannot add a shot mark to this frame. • A shot mark cannot be added to the first frame of a clip. Click the short mark again. to advance a few frames and try adding 35 Cannot add the shot mark. A single can have up to 100 shot marks. • The clip already has the maximum number of shot marks (100 marks). Remove any unnecessary shot marks and try adding the shot mark again. Cannot back up the clips because the number of clips in the target media will exceed 999. • The maximum number of clips in a media is 999 clips. Select a different local folder on the computer as the backup folder. Cannot backup the media. • Check the local folder on the computer designated as the backup folder. Cannot change the shot mark information. • Check the media that contains the selected clips. Cannot copy the clip because the source clip is corrupted or cannot be accessed. • Check the media from which you want to copy the clips (source media). Cannot copy the clips. • The clips could not be copied to the selected media. Check the target media. Cannot copy the clips because the number of clips in the target media will exceed 999. • The maximum number of clips in a media is 999 clips. Reduce the number of clips to copy or select a different target media. Cannot copy the clips because the target media is an optical disc. • Clips cannot be saved onto optical discs. Select a CF card or virtual media as the target media. Cannot create the destination folder. • Check the access privileges of the user account you are using. Cannot create the folder. • Check the access privileges of the user account you are using. Cannot create the target virtual media. • Check the local folder on the computer designated as the backup folder. Cannot create the virtual media. • Check the local folder on the computer where you wanted to create the virtual media. Cannot delete. • The User Memo file could not be deleted because the SD memory card is write-protected. Cannot delete the custom picture files. • Check the media that contains the selected clips. Cannot delete the folder where the virtual media was saved. • Check the local folder on the computer where the virtual media was saved. Cannot detect the virtual media. OK to delete the virtual media? • The local folder on the computer where the virtual media was saved cannot be found. Display the Virtual Media Location (0 34) and check that the displayed path exists and is correct. If you click Yes, the virtual media will be deleted from XF Utility; however, if the folder was renamed or moved, this will not delete the actual files from the computer. Cannot detect the virtual media. (The path of the virtual media is *****) The virtual media may be used by connecting the external storage that contains the virtual media. OK to delete the virtual media? • The local folder on the computer where the virtual media was stored cannot be found or was not correctly detected. If the virtual media was created on a removable storage device, click No to avoid deleting the virtual media and try again after reconnecting the removable storage device.