Canon imageCLASS MF3240 imageCLASS MF3200 Series Software Guide - Page 203

Driver Problems

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Introduction 1 Printing 2 Scanning a Document 3 PC Faxing 4 Troubleshooting 5 Appendix 6 Driver Problems Driver is not working properly. Q Is the printer driver selected as the default printer driver? A Specify the corresponding printer driver as the default printer driver for the MF3200 Series. Cannot print some fonts in a document correctly. Q Does the document contain Adobe Type Manager (ATM) fonts? A ATM is not supported. Replace ATM fonts to other appropriate fonts. Cannot print with a printer driver other than the MF3200 Series printer. Q Is the printer driver connected to the same port as the MF3200 Series printer driver? A Connect the printer driver to a port different from the MF3200 Series printer driver. Back Previous Next TOP Cannot install the MF3200 Series printer driver using the USB port. Q Is the USB driver installed properly? A Perform the following steps. 1. Make sure the machine is connected to your computer using a USB cable and the machine is turned on. Windows Vista/7: 2. Click [Start] on the Windows task bar → select [Control Panel] → [System and Maintenance] → Under [Device Manager], click [View hardware and devices]. (Windows 7: Click [Start] on the Windows task bar → select [Control Panel] → [Hardware and Sound] → [Device Manager] under the [Devices and Printers].) 3. Double-click [Universal Serial Bus controllers]. 4. Under [Universal Serial Bus controllers], select the USB class driver. Delete ONLY the USB class driver specified for your operating system. Select [USB Printing Support] → From the [Action] menu, select [Uninstall]. 5. Close the [Control Panel] folder → unplug the USB cable. 6. Restart your computer. 7. Install the printer driver. Table of Contents Index 5-5

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1
2
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5
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TOP
Back
Previous
Next
5-5
Table of Contents
Index
Introduction
Printing
Scanning a
Document
PC Faxing
Troubleshooting
Appendix
Driver Problems
Driver is not working properly.
Q
Is the printer driver selected as the default
printer driver?
A
Specify the corresponding printer driver as the
default printer driver for the MF3200 Series.
Cannot print some fonts in a document correctly.
Q
Does the document contain Adobe Type
Manager (ATM) fonts?
A
ATM is not supported. Replace ATM fonts to other
appropriate fonts.
Cannot print with a printer driver other than the MF3200 Series
printer.
Q
Is the printer driver connected to the same port
as the MF3200 Series printer driver?
A
Connect the printer driver to a port different from
the MF3200 Series printer driver.
Cannot install the MF3200 Series printer driver using the USB
port.
Q
Is the USB driver installed properly?
A
Perform the following steps.
1. Make sure the machine is connected to your
computer using a USB cable and the machine is
turned on.
Windows Vista/7:
2. Click [Start] on the Windows task bar
→
select
[Control Panel]
→
[System and Maintenance]
→
Under [Device Manager], click [View
hardware and devices]. (Windows 7: Click [Start]
on the Windows task bar
→
select [Control
Panel]
→
[Hardware and Sound]
→
[Device
Manager] under the [Devices and Printers].)
3. Double-click [Universal Serial Bus controllers].
4. Under [Universal Serial Bus controllers], select
the USB class driver. Delete ONLY the USB
class driver specified for your operating system.
Select [USB Printing Support]
→
From the
[Action] menu, select [Uninstall].
5. Close the [Control Panel] folder
→
unplug the
USB cable.
6. Restart your computer.
7. Install the printer driver.