Canon imagePROGRAF iPF6300S iPF6300S Basic Guide No.2 - Page 3

Phenomenon Roller marks are left across the trailing edge of paper Margins are wide Troubleshooting Cause The paper was removed without pressing the OK button after printing from the Front Paper Feed Slot. Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. Corrective Action Following the instructions displayed, press the OK button, and after removing the paper, press the OK button again. Wipe the rollers to clean them. (→ , If Paper is Soiled) (→"Cleaning the Paper Retainer," User's Guide) This operation is normal. Printing Does Not Start Phenomenon Cause Corrective Action The Data lamp on the Control Panel does not light up The printer is not on. Make sure the power cord is securely plugged in, all the way. Press the Power button to turn on the printer. The target printer was not selected In Windows, select the printer by clicking Select when printing. (The printer is in Printer or Printer in the printing dialog box and try Sleep mode.) printing again. In Mac OS X, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again. The print job is paused. (The printer is in Sleep mode.) In Windows, restart the print job as follows. 1.Select the printer icon in the Printers and Faxes (or Printers) window. 2.Clear Pause Printing in the File menu to restart the print job. In Mac OS X, restart the print job as follows. 1.Click Print & Fax. (This is identified as Printer Setup Utility or Print Center in other versions of Mac OS X.) 2.Select the printer, and then Resume Printer (or Start Jobs) in the Printers menu to restart the print job. The printer does not respond even In the Control Panel menu, Pause Set Pause Print to Off. if print jobs are sent Print is On. (→"Pausing Printing," User's Guide) You have selected Save in mail box in Output Method on the printer. Print the job saved on the printer's hard disk. (→"Printing Saved Jobs," User's Guide) Print jobs are pending. Manage the jobs on hold and print as needed. (→"Managing Pending Jobs (Printing or Deleting Jobs on Hold)," User's Guide) Ink Filling.. is displayed The printer was forced off during Wait until the system has been filled with ink. operation. The display screen indicates Agitating Ink agitation is in progress. Please wait until ink agitation is finished. The time for agitation varies depending on how long the printer was off. (Between about 30 seconds and two minutes.) 3